We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Puerto Rico Hotel & Casino

Show Prices
#11 of 46 Hotels in San Juan
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel & Casino
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,872 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Puerto Rico Hotel & Casino
See the most recent reviews
Showing 1,606: English reviews
Bayamon, Puerto Rico
Reviewed 2 weeks ago

This is an excellent hotel. I stayed there for a weekend because I had an activity in the Convention Center and it was very nice. The service, facilities, quality of food, cleanness, the view, the location, everything was super and i recommend it to anyone.

 Report
Helpful?
Thank nanypr18
Kingston Parish, Jamaica
Reviewed 2 weeks ago

The gym in this hotel has an awesome view out to a Boulevard so being on the stationary bike is so much more interesting. The rooftop infinity pool also has a spectacular view and in fact there are panoramic views from almost every angle of the hotel that allows a view. I was in a suite but the kitchen had...

 Report
Helpful?
Thank Mel C
Phoenix, Arizona
Reviewed 2 weeks ago

Great property, not that much to see and do after the forts, Old San Juan and the Rain Forest. Two days would have been enough. Luckily with the great facilities at the Sheraton, I spent most of my time relaxing by the pool and enjoying my spectacular patio. The front desk staff was great.

 Report
Helpful?
Thank Thomas C
Bayamon, Puerto Rico
Reviewed 2 weeks ago

The personal was great. The food very rich. The room excellent ubication because is in the CENTRAL and you enjoy the beautiful view to the BAY of San Juan. The room was ready when arrive and the room service attempting all the time

 Report
Helpful?
Thank jesmariesilva
Yabucoa, Puerto Rico
Reviewed 2 weeks ago

I took a night off and booked this hotel I have stayed several times already but this time I was amazed when I got to the room and saw it was a Suite I was really surprise ir was all amazing the room the bathroom the accomodation was incredible!!!

 Report
Helpful?
Thank Rhadepr
Madison, Wisconsin
Reviewed 2 weeks ago

We have stayed here many times and even though other hotel chains try to get our business we always return here. Why? It's simple, the staff is professional, courteous and makes sure that everything is perfect for you. We brought friends down this time and the staff made sure to orient them to the services and amenities right away, helped...

 Report
Helpful?
Thank Michael S
Sydney, Canada
Reviewed 2 weeks ago

Very nice but food was way over priced. Will bring my own next time. Location good but too far from other options to eat as your food choices would have us seeking another option. Staff however very helpful and pleasant,

 Report
Helpful?
Thank G3765UUalexanderm
Fort Lauderdale, Florida
Reviewed 2 weeks ago

amazing that's all I can say.. from the moment we got to the hotel till we left everything WAS AMAZING. Employees were super dedicated and helpful. super recommended and cant wait till Jan to come back.

 Report
Helpful?
Thank alima_novateck13
Reviewed 3 weeks ago

First let me start by saying i did not stay at this property. I had family traveling there, i called to make sure everything was set up for them for when they arrived. I spoke to Zyra in guest services and she is amazing. She went above and beyond for me to ensure everything went well. Plus one member in...

 Report
Helpful?
Thank David R
Richmond, Virginia
Reviewed 3 weeks ago

The staff is very professional and helpful. I cannot remember the lady who assisted me at the concierge desk on Saturday, but she was excellent and provided a wealth of information. The casino was a lively place to be if you are into gambling. The hotel is not near many things other than the convention center so you do have...

 Report
Helpful?
1Thank Trishap720

1,060 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (685)
Viewed
Hotel & Grounds (125)
Viewed
Pool/Beach Area (84)
Viewed
Family/Play Areas (1)
Viewed
View from Room (64)
Viewed
Room/Suite (120)
Viewed
Bathroom (29)
Viewed
Dining (26)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (232)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (367)
Viewed
Amenities (74)
Viewed
Outdoor Pool Area (19)
Viewed
Presidential Suite (146)
Viewed
Dining (24)
Viewed
The Hotel (58)
Viewed
Traditional Room (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near San Juan
1.2 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 46 in San Juan
6,296 reviews
1.2 km away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 46 in San Juan
4,328 reviews
1.6 km away
Condado Vanderbilt Hotel
Show Prices
Show Prices
Show Prices
8.2 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 14 in Isla Verde
2,931 reviews
2.1 km away
San Juan Marriott Resort & Stellaris Casino
36.2 km away
Wyndham Grand Rio Mar Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Choices Restaurant
Choices Restaurant
Cuisines: American, Caribbean, Puerto Rican
Texas de Brazil
Texas de Brazil
Cuisines: Steakhouse, Latin, American, Brazilian, Spanish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more   less 

Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 14,303 - ₹ 26,427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Expedia, Media 8, Inc., Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Hotel Style:
#4 Spa Hotel in San Juan
#8 Luxury Hotel in San Juan
#9 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Puerto Rico Hotel & Casino staff and other travellers.
40 questions
Ask a question
New York
10 months ago
Burlington, Vermont
San Mateo, California
over a year ago

See all questions (40)

Questions? Get answers from Sheraton Puerto Rico Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach view is awesome”
 of 5 bubbles ThanhQTran, 6 Dec 2016 | Read review
“Try to be in the upper floors, the view is wonderful when facing the bay area.”
 of 5 bubbles yuranizr, 30 Nov 2016 | Read review
“Turn on the AC to about 68*, the five star rating system can be downgraded for most hotels on the island.”
 of 5 bubbles Z5067JSgaryd, 26 Nov 2016 | Read review
“stay at the other Sheraton in Old San Juan”
 of 5 bubbles jpmthumb42, 23 Nov 2016 | Read review
“Try to ask for room 460!!”
 of 5 bubbles Rhadepr, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay