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Sheraton Puerto Rico Hotel & Casino

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#10 of 46 Hotels in San Juan
Certificate of Excellence
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Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel & Casino
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1,876 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
Puerto Rico
Reviewed 2 days ago NEW

Check in and out was quick, awesome staff very friendly, near turists sights, restaurants, malls. All you can get at a reasonable price, Hotel has casino, infinity pool and snack bar. Convention Center is right next to hotel and there is always activities in place.

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Helpful?
Thank Maggie923
Lindenhurst, New York
Reviewed 4 days ago NEW

Nothing really spectacular, they're are so many better places to stay nearby that are on the beach and more friendly/relaxed that this one. The pool was nice but everything was overpriced for its location in my opinion. Food was not that great either.

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Helpful?
Thank Rfrancis11
Puerto Rico, Caribbean
Reviewed 4 days ago NEW

Excellent hotel. Nice casino and lounge. Excellent Old San Juan view. Great location to assist to conventions. Overall outstanding facilities and dinning places. Will return and recommend. Friendly staff!!!!!!

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Helpful?
Thank hjavier725
PoncePuertoRico
Reviewed 5 days ago NEW

Good valet & self parking. The floor was quiet and very cleaned. Give to us a room with view because they are not available king room. The breaskast, lunch& Dinner excellent. We go two times anually to this hotel. Medical Conventions. Very good services.

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Helpful?
Thank MaricelisA
Patillas, Puerto Rico
Reviewed 5 days ago NEW

Everything was nice; the staff were kind and amazing, the room was impecable, not to mention the beautiful pool floor. The food was delicious and very organized. Best hotel i've ever stayed. Would definetly book another trip there again!

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Helpful?
Thank yaidelissdj
Jayuya, Puerto Rico
Reviewed 5 days ago NEW

Love, love, love this place. Always my first option for birthdays, concerts, couple time, anniversary, vacation, for any occasion!! Staff, facilities, rooms, food is awesome Highly recommended!! 5 ⭐️⭐️

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Helpful?
Thank Dalines G
herndon va
Reviewed 5 days ago NEW

Very nice place , a lot of things to do around , shopping and outdoor markets. Busy section of the town. Nice little casino and restaurants & bars. Warming environment, dancing floor and Piano bar.... Beach is always warm water.

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Helpful?
1Thank ThanhQTran
Glen Allen, Virginia
Reviewed 1 week ago

This was my first visit to the island. the hotel is attached to the convention center. If you are there for an event then it is perfect in as much as you never have to leave the hotel complex. But, if you are interested in either the history of the city (Old City) or the Caribbean coast (Condado) then this...

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1Thank mrosen94
Lanham, Maryland
Reviewed 1 week ago

The hotel s fantastic. I must make special mention of the front desk attendants who are very amicable and knowledgeable of the services offered and procedures to follow. My week long business trip was made pleasant by the convenience of having everything I needed within the hotel. The restaurants were quite pricey, however, you can expect to spend a bit...

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2Thank Yuraniz R
Reviewed 1 week ago via mobile

This month visit the hotel in Convention activities, the conference area is very good and the saloons are in good conditions, the hotel room is confortable and in good condition, the food is fair, the best part of this hotel is the localization is close to Old San Juan and Condado also is close the Muñoz Rivera park

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Helpful?
Thank ROSA I R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Choices Restaurant
Choices Restaurant
Cuisines: American, Caribbean, Puerto Rican
Texas de Brazil
Texas de Brazil
Cuisines: Steakhouse, Latin, American, Brazilian, Spanish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more   less 

Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 14,221 - ₹ 26,016 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
Reservation Options:
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Also Known As:
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Hotel Style:
#4 Spa Hotel in San Juan
#7 Luxury Hotel in San Juan
#9 Business Hotel in San Juan
#9 Family Hotel in San Juan
#11 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Puerto Rico Hotel & Casino staff and other travellers.
40 questions
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New York
10 months ago
Burlington, Vermont
San Mateo, California
over a year ago

See all questions (40)

Questions? Get answers from Sheraton Puerto Rico Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are comfortable, spacious and clean with beautiful views.”
 of 5 bubbles Maggie923, 9 Dec 2016 | Read review
“Balcony room is the way to go”
 of 5 bubbles Rfrancis11, 7 Dec 2016 | Read review
“Beach view is awesome”
 of 5 bubbles ThanhQTran, 6 Dec 2016 | Read review
“Try to be in the upper floors, the view is wonderful when facing the bay area.”
 of 5 bubbles yuranizr, 30 Nov 2016 | Read review
“Turn on the AC to about 68*, the five star rating system can be downgraded for most hotels on the island.”
 of 5 bubbles Z5067JSgaryd, 26 Nov 2016 | Read review
5 of 5
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