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Villa Herencia

320 reviews
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Traveller (393)
Room & Suite (367)
Dining (36)
Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“san juan gate”(12 reviews)
“old san juan”(189 reviews)
“quiet street”(13 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Laundry Service
3.5 Star Hotel
All hotel details
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Reviews (320)Write a Review
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All reviewssan juan gateold san juanquiet streetmain cathedralmosquito nettingopen air courtyardrooftop terraceyogurtsitting areael morroboiled eggscontinental breakfastboutique hotellarge showerthe ground floorfirst floorno window
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1 - 5 of 302 reviews
Reviewed 3 days ago via mobile

This is an intimate boutique hotel with chic elegance located in the heart of Old San Juan on a quiet cobblestone street The caring staff go out of their way to make you feel like family. Chris, Ramon, Brian to name a few. They were...More

Thank PeterIslandParadise
Response from VillaHerencia, Front Office Manager at Villa HerenciaResponded 2 days ago

We are very happy to have served you, it was a pleasure. We hope to see you soon! Thanks for your feedback. -Dally

Reviewed 2 weeks ago

I flew in on a Sunday and needed a place to stay for one night. Booked through Hotwire. I found out that people flock to the Old San Juan area on Sundays. Traffic was horrendous, and I found out that my GPS (iPhone, Google Maps)...More

Thank Steve M
Response from VillaHerencia, Front Office Manager at Villa HerenciaResponded 2 days ago

We are very happy to have served you, it was a pleasure. We hope to see you soon! Thanks for your feedback. -Dally

Reviewed 23 December 2017

WE were transferred here from the Casablanca (which see) and it turned out to be a very good move. This hotel had a first-floor room available, so the non-working elevator was not an issue. WE were not charged anything extra for our stay, which was...More

1  Thank Richard C
Response from VillaHerencia, Front Office Manager at Villa HerenciaResponded 2 days ago

We are very happy to have served you, it was a pleasure. We hope to see you soon! Thanks for your feedback. -Dally

Reviewed 9 December 2017 via mobile

All the stuff are nice and kind. we have been there only for one night before our honeymoon cruise, but we will definitely come back! San Juan is beautiful and the hotel is great choice! Unique design! Great breakfast. Thanks!

Thank 354hadasr
Response from VillaHerencia, Front Office Manager at Villa HerenciaResponded 2 days ago

We are very happy to have served you, it was a pleasure. We hope to see you soon! Thanks for your feedback. -Dally

Reviewed 3 December 2017 via mobile

We spent our wedding night there. Couldn't be happier about choosing it! Beautiful place, excellent location and great service. We definitely recommend this hotel and we surely want to come back! A hidden treasure in Old San Juan!

1  Thank Eliezer M
Response from VillaHerencia, Front Office Manager at Villa HerenciaResponded 2 days ago

We are very happy to have served you, it was a pleasure. We hope to see you soon! Thanks for your feedback. -Dally

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Multilingual Staff
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$ 147 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 147 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (393)
Room & Suite (367)
Dining (36)
Business Centre & Event Rooms (4)
Questions & Answers
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america2iceland
24 September 2017|
Answer
Response from Joyce M |
Hello America2iceland, we are open and operating. Please call us at (787) 366-5516 for a room as we are pretty busy with Red Cross and other volunteers staying locally during the restauración fase. Thanks, Joyce
0
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Kate S
30 July 2017|
Answer
Response from Ying L | Reviewed this property |
I booked it on Expedia.
1
Vote
wanderlust0055
20 February 2017|
AnswerShow all 2 answers
Response from VillaHerencia | Property representative |
Hello! Thank you for your interest in Villa Herencia. Unfortunately for the moment we are completely booked for the nights of the 3rd and 5th. You can check with us closer to the dates in case of a cancellation. We don't... More
0
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Room Tips
"We were in the French Room'"
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"Ground floor rooms open to the courtyard. Upper floor rooms opened to the rooftop terrace and had small..."
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"second level rooms are the suites. the lower rooms vary in size."
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"we had room 5, downstairs, our friends had 7 I think. ours was a bit smaller but very comfortable!"
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