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Club Ambiance

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1,372 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Chicago, Illinois
Reviewed 14 July 2016

My wife and I stayed here 7/9/16 - 7/12/16 to celebrate our 3rd year anniversary. After reading some of the reviews, we were a bit skeptical. However, Club Ambiance did not disappoint. The hotel was a bit dated BUT it was very clean and the service was amazing. From our arrival GaWayne and Norma were helpful, respectful and made us...

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Helpful?
1Thank gotcondos
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

Dear Guest Good Night. We appreciate your comments and are happy you took the time out to leave them on our wall. We are delighted to know we made your stay a memorable one. We look forward to your next stay with us in the near future. It was a pleasure having you here. Thank You.

Fort Lauderdale, Florida
Reviewed 23 June 2016

I had a much better experience with the staff here than their sister hotel (Shaw Park). The food was amazing, and the staff was great. I was not even going to review this place, because, with a little upgrade here and there, this would be a really nice hotel to stay in. I decided to leave a review because they...

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2Thank Beltifi
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

Dear Guest Pleasant morning. We appreciate your comments and are happy you took the time out to leave them on our wall. We are delighted to know we were able to accommodate you, and made your stay a memorable one. We look forward to your next stay with us in the near future. It was a pleasure having you here....

Hamilton, Canada
Reviewed 15 June 2016 via mobile

My boyfriend and I went in February 2015 for one week and on the first day, we wanted to just go home!!! Beaches were man-made and terrible (can't really swim, just wade in the water), bar didn't offer much selection, food was repetitive and not plentiful, disco/club smelled funny, entire place is worn and in disrepair. Really might be a...

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7Thank Miss_Sweet1
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

Dear Guest, Pleasant afternoon. We appreciate your review. We also regret that we did not meet your expectations. Necessary upgrades are been done to enhance the hotel on a daily basis. Once again we sincerely apologies for the inconvenience you may have experienced here. It was a pleasure having you here. Thank you.

Absecon, New Jersey
Reviewed 1 June 2016

The staff was unbelievable. Macho and Michael were our favorites. The food was delicious. The place was virtually empty, so we had our pick of places to sit at the beach and pool. Staff very attentive. We need the shower fixed and they sent someone right away.

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2Thank markandtracy2016
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

Dear Guest Pleasant morning. We appreciate your comments and are happy you took the time out to leave them on our wall. We are delighted to know we made your stay a memorable one. We look forward to your next stay with us in the near future. It was a pleasure having you here. Thank You.

London, United Kingdom
Reviewed 20 May 2016

What to say about Club Ambience... I LOVED IT, every minute of it! I'll start with the staff because, they are the reason this place is so amazing! They can not do enough for you and despite what you may think it's not with ulterior motives, they are ALWAYS smiling, laughing, singing dancing and ready to help you with anything...

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5Thank LucieLovelace
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest Thank you for taking the time out to send us your reviews. We are pleased that we could have made your stay a memorable 1. Thank you for highlighting what our resort really is about. We appreciate your comments. It was a pleasure having you here and we are looking forward to having you stay with us in...

Jamaica
Reviewed 12 May 2016

We stayed here only because it was a spur of the moment decision to get out of town and being around Thanksgiving weekend everywhere else was booked. Cheap is definately not good when choosing a hotel. Property needs lots of repairs and maintenance, staff needs training and don't get me started on the food. What few choices there were, was...

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Helpful?
2Thank CAV876
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest, Pleasant afternoon. We appreciate your review. We also regret that we did not meet your expectations. Necessary upgrades are been done to enhance the hotel on a daily basis. It was a pleasure having you here. Thank you.

Reviewed 5 May 2016 via mobile

We really enjoyed our time here. The staff was wonderful, the food was amazing! It is upsetting reading some reviews on here because this place really is a great place! Everyone works so hard there and care about putting a smile on your face! Rooms were clean and bright! NO BUGS!! I never even found one spider in or around...

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2Thank Krista D
ClubAmbianceJamaica, Sale Coordinator at Club Ambiance, responded to this review

Dear Guest Pleasant afternoon. We appreciate your reviews and we are delighted that we met your expectations and you speak so well of our resort. Our aim is making guest comfortable and we are happy you were. It was a pleasure having you here , and we look forward to seeing u in the near future. Thank You

London, United Kingdom
Reviewed 4 May 2016

We visited here for our honeymoon , unfortunately didnt get the honeymoon suite even though i emailed previously to say that it was our honeymoon and when i arrived i asked if we can be moved courtesy of the hotel, there was hardly any guests so shouldn't of been an issue but it didn't happen for whatever reason. The food...

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2Thank Honeysim
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest Pleasant afternoon. We are grateful for your review and the pleasant descriptions you've pointed out. We are happy that you enjoyed your stay and look forward to serving you even better in the future as we make necessary upgrading to make our guest satisfied. Thank you.

Jackson, Wyoming
Reviewed 27 April 2016

This property claims to be 3 Star. It's more like a 1 Star. The property needs major renovations or to just be torn down. Customer service from the front desk to house keeping was completely lacking. The staff is desperate and tries to sell other things on the side to make more money such as drugs, jerk sauce, and taxi...

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Helpful?
2Thank mmjac
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest Pleasant afternoon. We appreciate that you took the time out to send us your review. We however do apologize for the discomfort and challenges you faced. We do necessary upgrades daily to make this resort a rather befitting one and there's will be improvements overtime. Once again thank you . It was a pleasure having you here.

Kingston, Jamaica
Reviewed 25 April 2016

I went to Club Ambiance recently for a short vacation. I found the staff to be courteous, the beach area was fairly clean, and the food was average and lacked variety. The hotel appears old and requires major upgrade! I will return one day...but not soon.

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Thank Carol H
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest Pleasant afternoon. Thanks for your review. We look forward to having you staying at our resort in the future as we do necessary upgrades daily from guests views to make it a more comfortable and suitable resort for all. It was a pleasure having you here. Thank you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shuttle Bus service attract an extra charge. Airport Transportation attract an extra charge. Free internet service only in lobby area. ... more   less 

Additional Information about Club Ambiance

Address: Main Road | Saint Ann, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: ₹ 10,626 - ₹ 18,970 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Ambiance 3*
Number of rooms: 90
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Also Known As:
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica/Runaway Bay
Club Ambience Jamaica
Hotel Style:
#6 Spa Hotel in Runaway Bay
#9 Top resorts Hotel in Runaway Bay
#11 On the Beach Hotel in Runaway Bay
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Questions & Answers

Here's what travellers have asked, with answers from Club Ambiance staff and other travellers.
15 questions
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Questions? Get answers from Club Ambiance staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is not a quiet resort”
 of 5 bubbles suzisheers, 15 Mar 2017 | Read review
“my room number was 17 it was a good room”
 of 5 bubbles fulleyes2017, 13 Mar 2017 | Read review
“There are two honeymoon rooms that have nice views and are quiet.”
 of 5 bubbles TLEd001, 9 Mar 2017 | Read review
“choose seaside room..”
 of 5 bubbles Micireland2, 14 Feb 2017 | Read review
“Bring mosquito spray.”
 of 5 bubbles markandtracy2016, 1 Jun 2016 | Read review
5 of 5