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Grand Pineapple Beach Negril

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Traveller (868)
Pool & Beach (259)
Room & Suite (107)
Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“crossing guards”(48 reviews)
“captain moses”(31 reviews)
“pineapple”(54 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Airport Transportation
Spa
3 Star Hotel
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Reviews (896)
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61 - 65 of 838 reviews
Reviewed 21 October 2017

lousy service , waiters are rude !! such a serving, I have not met all horrible! the food is OK , everything is clean , room is good but the service at the level of 0 stars ! not who do not advise to rest...More

5  Thank webmanagerkk
Response from Jasmine J, Online Review Coordinator at Grand Pineapple Beach NegrilResponded 23 October 2017

Hello and thank you for your review of Grand Pineapple Negril. It is with great disappointment to learn that you found your recent stay with us less than satisfactory. We would like learn more specifically about your experience and the information you provided unfortunately does...More

Reviewed 5 October 2017 via mobile

Firstly, can we just say everyone here was so friendly, they were all really good with the girls and we loved that. We met Demar, the operations manager of the Grand pineapple and he was so down to earth and friendly and very welcoming, he...More

6  Thank hkrichardson08
Response from Jasmine J, Online Review Coordinator at Grand Pineapple Beach NegrilResponded 12 October 2017

Thank you for taking the time to write your review of Grand Pineapple Negril, your comments are very much valued. Our employees take their roles in the industry very seriously and try, every day, to provide that quality customer service that meets your expectations. We're...More

Reviewed 2 October 2017

The service was excellent, the workers were all so very friendly. The beach was beautiful. Rooms were a little dated but not bad. My only concern is that there was no entertainment after dinner so not much to do in the evening. Awesome place to...More

8  Thank swtpea07us
Reviewed 30 September 2017

We requested a room as near to the beach as we could get-that didn't happen. Food was fair. Not a great variety and I am not a fan of many of the spices used, so if you like those spices you may have a different...More

6  Thank Betsy D
Reviewed 18 September 2017 via mobile

We booked September 3rd to return to Grand Pineapple after loving this place 4 years ago. After reading posts covering the last 12 months on this site, we decided to cancel stay at Grand pineapple. The posts told of terrible experiences involving lack of staff,...More

11  Thank DianeMonongahela
Response from Jasmine J, Online Review Coordinator at Grand Pineapple Beach NegrilResponded 22 September 2017

Thank you for taking the time to give us your feedback. I am truly sorry if your experience thus far was less than satisfactory. We are taking your feedback and addressing all aspects we may have missed in delivering a great experience for you. Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Spa
Hotel Amenities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Spa
Hot Tub
Details
Price range
US$ 140 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Top resorts Hotel in Negril
#31 Romantic Hotel in Negril
Room types
Non-Smoking Rooms
Details
Price range
US$ 140 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Top resorts Hotel in Negril
#31 Romantic Hotel in Negril
Room types
Non-Smoking Rooms
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Traveller (868)
Pool & Beach (259)
Room & Suite (107)
Dining (76)
Amenities (19)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Tara_the_Traveler
22 April 2018|
Answer
Response from Sparrows2 |
I emailed the Grand Pineapple Resort email , found on their website , asking the same question . It was written that you’d get a response with in 24-48 hrs ..... that was 2 wks ago and I have yet to hear back from them :(
0
Votes
MissS1972
18 April 2018|
AnswerShow all 4 answers
Response from Carmen R | Property representative |
Thank you for reaching out with your question. There are designated smoking areas on both sides, you will find signage identifying them. One is on the lawn by the beach side, the other can be found by the garden side. For... More
0
Votes
Room Tips
"Garden Side quieter and Beach side closer to bar, beach and dining room."
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"Definitely beach side cottage, no other way. Beachside is not beach view."
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"Avoid the Garden side rooms closest to the road. The corner one should be condemned."
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"west side rooms in the middle"
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