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Sunset at the Palms

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Traveller (4086)
Pool & Beach (1120)
Room & Suite (978)
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Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“lotus leaf”(367 reviews)
“chef's table”(159 reviews)
“crossing guard”(183 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,895)
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1,933
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21
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1,131 - 1,135 of 2,708 reviews
Reviewed 19 January 2015

I’ve traveled a lot with my wife and I’ve never felt the need to post a review. But after the experience at the Sunset at the Palms, I was so pleased that I wanted to share some thoughts. This was by far the most relaxing...More

1  Thank John R
Response from Sharon P, Manager at Sunset at the PalmsResponded 22 January 2015

Thanks John R for choosing our Resort as your Vacation Destination, as well as for sharing review about your wonderful vacation experience. Also, thanks for your very kind words of compliments about our staff who helped to make the vacation complete. We are also very...More

Reviewed 18 January 2015

I’ve traveled a lot with my wife and I’ve never felt the need to post a review. But after the experience at the Sunset at the Palms, I was so pleased that I wanted to share some thoughts. This was by far the most relaxing...More

2  Thank John R
Response from Sharon P, Manager at Sunset at the PalmsResponded 22 January 2015

Thanks John R for choosing our Resort as your Vacation Destination, as well as for sharing review about your wonderful vacation experience. Also, thanks for your very kind words of compliments about our staff who helped to make the vacation complete. We are also very...More

Reviewed 15 January 2015 via mobile

Had a great time here and the food is not bad for an all-inclusive but I'm going to single out some of the reasons why I didn't give it 4 or 5 stars. First, the biggest improvement they could make is to replace the activities...More

3  Thank David S
Response from Sharon P, Manager at Sunset at the PalmsResponded 17 January 2015

Hello David S Your review has been received and contents carefully noted.. We are very sorry to hear that your expectations regarding reservations for the Chefs Table as well as service from the Bartender at the Martini Bar, were not met. Kindly accept our profuse...More

Reviewed 14 January 2015 via mobile

I visit this resort in July 2014. I was very please with everything, nothing bad to say about this place. I would definitely stay here again. The staff were very friendly and helpful. Food, drinks and entertainment was great.More

1  Thank parkermo2015
Response from Sharon P, Manager at Sunset at the PalmsResponded 17 January 2015

Thanks parkermo2015, for choosing our Resort as your Vacation Destination, as well as for sharing your review..Also, thanks for your very kind words of compliments about our staff who helped to make the vacation complete. Our goal is always to create a unique Jamaican experience...More

Reviewed 12 January 2015

Having never visited Jamaica before we split our trip between two resorts - Ocho Rios and Negril. Of the two I definitely preferred Negril and would recommend as a resort. I could have easily given Sunset at the Palms 5* but I do think they...More

3  Thank LonNW3
Response from Sharon P, Manager at Sunset at the PalmsResponded 17 January 2015

Thanks LonNW3 for your review about "Superb Staff in nearly idyllic surroundings" vacation experience here at Sunset at the Palms Resort. We are very sorry to hear that your expectations regarding location of room was not met upon arrival.. We are very much appreciative of...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 114 - US$ 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Negril
#4 On the Beach Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 114 - US$ 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Negril
#4 On the Beach Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveller (4086)
Pool & Beach (1120)
Room & Suite (978)
Dining (369)
Amenities (71)
Business Centre & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
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Mainegal1972
21 May 2018|
Answer
Response from nogreatmischief | Reviewed this property |
yes, absolutely. the resort is across the street from the beach and you sign out and sign in each time. the beach area is private for guests of the resort ~ has everything you need to spend the day and there are lifeguards... More
0
Votes
mpoleary
18 May 2018|
Answer
Response from Julie S | Reviewed this property |
Pretty much 24/7 since there's no lifeguard. We saw people in the pool at all hours.
1
Vote
Room Tips
"Tree house King room (Standard) has a beautiful balcony. You'll love the shuttered windows!"
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"Rooms in the 400's are great. Our favorite room is 408! See you at the gate, don't be late!"
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"Ask for a room in the 400 or 700's. Great view of the mountains!"
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"Ask for a room at the back of the property, away from the busy road up front."
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