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Sunset at the Palms

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Traveller (4002)
Pool & Beach (1097)
Room & Suite (960)
Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“lotus leaf”(358 reviews)
“chef's table”(159 reviews)
“crossing guard”(181 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,838)
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2,654 results
Traveller rating
1,893
548
134
59
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1,893
548
134
59
20
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All reviewslotus leafchef's tablecrossing guardbeach grilllotus restaurantday bedcoffee barshort walk across the streettree house stylejohn wayne toursjerk chickentree frogsa la carte restaurantbloody baypiano mansmall resortbug spray
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1,121 - 1,125 of 2,654 reviews
Reviewed 27 November 2014 via mobile

I just got off the plane from a short stay at this hotel. It's like living in a five star hotel within a lush tropical forest. Absolutely amazing. With only 84 rooms, there is no wait for anything. The hotel provides an intimate where guests...More

3  Thank Andy Y
Response from Sharon P, Manager at Sunset at the PalmsResponded 29 November 2014

Thanks Andy Y for your review about your "Tropical Paradise" vacation experience here at Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about the great food and very well maintained grounds. Looking forward to once again host your stay...More

Reviewed 26 November 2014

My husband and I bought a 5-night stay for our 2nd year anniversary through Groupon to try out Sunset at the Palms. We were greeted with smiles and wonderful service every time we walked through the lobby. Alex at the Sunset had contacted me earlier...More

3  Thank Haley G
Response from Sharon P, Manager at Sunset at the PalmsResponded 29 November 2014

Thanks Haley G for your great review about "Paradise and quality service, food and amazing rooms". We are indeed delighted to hear that you thoroughly enjoyed the Jamaica night experience. Your special shout outs will be given to Kenroy, Sonya, Kirk, Dr. Elvis, Loleta and...More

Reviewed 26 November 2014

We had a good stay at SATP, the room was good, we requested away from the road and were put in a 700 suite the first night then moved to a 700's for our stay. I preferred the regular deluxe room as the split level...More

4  Thank Julie F
Response from Sharon P, Manager at Sunset at the PalmsResponded 29 November 2014

Thanks Julie F for your wonderful review about your stay at Sunset at the Palms Resort. We are very much appreciative your sharing feedback about your food and beverage experience, room, facilities as well as your very kind words of compliments about our staff. It...More

Reviewed 26 November 2014

The whole setting of this hotel makes the stay complete. you have a room with a large veranda, even tho it was roads that people walked by outside, it felt private. they have a nice pool area and a beach area across the street.

1  Thank jegreisermye
Response from Sharon P, Manager at Sunset at the PalmsResponded 29 November 2014

Thanks jegreisermye for sharing review about your wonderful vacation experience at Sunset at the Palms Resort. We truly appreciate your feedback. It was indeed a pleasure hosting your stay. Looking forward to your return stay with us.

Reviewed 26 November 2014

Sunset at the palms is definitely a lovely place for relaxation. We were warmly welcomed form the front desk personnel. They offered us the famous fruit punch and cold towel to start with. After that the bellman assisted us with the luggage and showed us...More

1  Thank Islanderi I
Response from Sharon P, Manager at Sunset at the PalmsResponded 28 November 2014

Thanks Neri N for your great review about Sunset at the Palms Resort being a lovely place for relaxation. It was indeed a pleasure hosting your stay. We truly appreciate your sharing feedback about your food and beverage experience, as well as hotel facilities.Kindly accept...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 272 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 272 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Spa Hotel in Negril
#6 Luxury Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveller (4002)
Pool & Beach (1097)
Room & Suite (960)
Dining (366)
Amenities (71)
Business Centre & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
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Carole517
15 April 2018|
Answer
Response from nogreatmischief | Reviewed this property |
my friend and i went in february for 9 days and had a great time, met other people: couples and singles. i didn't find it noisy at night. there is a piano player some nights from 7 until around 8:30 and a live band from... More
0
Votes
Corinne M
11 April 2018|
AnswerShow all 3 answers
Response from sunnyskyLondon | Reviewed this property |
There are designated smoking areas at the hotel and on the beach. Smoking on balconies is not allowed but that didn’t stop our neighbours, unfortunately because of the wooden shutters we woke to the smell of smoke in our... More
0
Votes
Laurie P
2 April 2018|
AnswerShow all 2 answers
Response from CRW72 | Reviewed this property |
I’m not a coffee drinker but I do recall a kettle so at a minimum there may be instant coffee. There is room service and a cafe that has a variety of coffees.
0
Votes
Room Tips
"They will help you at the desk to choose the location that suits you (quiet or central)"
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"avoid hut right next to tennis court and the few on the far right next to big bamboo wall hedging another..."
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"view of room 708 faces a bamboo fence, which covers an apartment block, not that fancy, and not worht 400$ a..."
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"Very quiet"
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