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    Sunset at the Palms

    Norman Manley Blvd, Negril, Jamaica
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    2/1/2018 3/1/2018
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    Traveller (3821)
    Pool & Beach (1064)
    Room & Suite (882)
    Overview
    • Excellent71%
    • Very good21%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “lotus leaf” (331 reviews)
    “chef's table” (156 reviews)
    “crossing guard” (165 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Dry Cleaning
    Tennis Court
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    2 Jan3 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (2,683)
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    1 - 5 of 2,505 reviews

    Reviewed 2 days ago via mobile

    Ahhhh .... What to write here ... We want to come back to you so much ... We have unforgettable memories of Sunset at the Palms ... From the first day when we could not believe that our Dream came true until the last day,...More

    2  Thank Kosmoswiat
    Reviewed 3 days ago

    We stayed recently for a week. We really enjoyed ourselves as this was our first Caribbean trip as well as all inclusive resort stay. We weren’t sure what to expect, but we kept checking TA reviews and can see why everyone loves this resort! The...More

    2  Thank Orangepeel107
    Response from Sharon P, Manager at Sunset at the PalmsResponded 2 days ago

    Thanks Orangepeel107 for taking the time to share your review on Tripadvisor about your recent vacation experience at Sunset at the Palms Resort. Your comments are definitely valuable to us. Please accept our sincere apologies for the areas that did not live up to your...More

    Reviewed 4 days ago

    We stayed here for the first time, because our previous facility made a change to go big. We sure made the right decision. We loved the grounds, so beautiful; exotic flowers, birds, even saw a few scissor-tail hummingbirds . The employees went out of their...More

    2  Thank PDG2858
    Response from Sharon P, Manager at Sunset at the PalmsResponded 3 days ago

    Thank you so very much PDG2858 for choosing our Resort as your Vacation Destination. Also, thanks for your kind words of compliments about our beautiful grounds, excellent food offerings, as well as your recognition of our staff. Our ultimate goal is always to create an...More

    Reviewed 4 days ago

    My husband and I were hesitant to book an all inclusive because we're generally independent travelers who like to rent a jeep and explore. We've also never been to Jamaica, and honestly, steered away from it based on things we've heard about crime, being hustled...More

    4  Thank BeachTing74
    Response from Sharon P, Manager at Sunset at the PalmsResponded 3 days ago

    Thanks BeachTing74 for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing review about your experience. We are very much delighted to hear of your feedback; "This is a romantic property and is a great place for a couple...More

    Reviewed 5 days ago

    Our second trip to Sunset at the Palms was as enjoyable as the first. The buffet offered a delicious variety of food at every meal, and we were able to sample quite a few Jamaican dishes, none of which disappointed, as well as more familiar...More

    1  Thank Sue J
    Response from Sharon P, Manager at Sunset at the PalmsResponded 4 days ago

    Thanks Sue J. It was truly a delight welcoming you home for another visit. Thank you so very much for sharing your beautiful "Another great week at the Palms" on tripadvisor. Also, thanks for your very kind words of compliments about food offerings, as well...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free Internet
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 269 - US$ 545 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Negril
    • #3 On the Beach Hotel in Negril
    • #6 Spa Hotel in Negril
    • #6 Luxury Hotel in Negril
    • #8 Romantic Hotel in Negril
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, TravelUp, BookIt.com, Travelocity, Hotwire, Priceline, Evoline ltd, Cancelon and TripOnline SA so you can book your Sunset at the Palms reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Westmoreland Parish >
    • Negril
    • Also Known As
    • Sunset At The Palms Hotel Negril ,
    • Sunset At The Palms Negril ,
    • Sunset Palms Jamaica ,
    • Sunset Palms Negril ,
    • Sunset At The Palms Resort
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    Traveller (3821)
    Pool & Beach (1064)
    Room & Suite (882)
    Dining (351)
    Hotel & Grounds (1967)
    Bathroom (45)
    Business Centre & Event Rooms (23)
    Family and Play Areas (4)
    Nearby
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    Ask a question
    Questions & Answers
    MsGetThere
    10 December 2017|
    Answer
    Response from Carol S | Property representative |
    Good morning, There is nightly live entertainment at Sunset at the Palms, with various reggae, mento and jazz bands and a live pianist. Our guests do dance in the entertainment area around the pool. We choose to keep our... More
    1
    Vote
    Robert D
    I see the the WiFi is poor thought the resort, in this day and age and 4 star rating for the hotel this is rather unacceptable, Jamaica has no issues with connectivity and high speed internet, WiFi hotspots are easily attainable, I stayed in Dominican Republic in 3.5 star and most areas were very good for WiFi. I say for many travelers this maybe a red flag, it is in the resort’s financial interest to improve it-as far as making resort more attractive in all aspects. When I traveled for business in Kazakhstan our group run into poor WiFi at the hotel that same day they have setup hi speed WiFi access to accommodate us and we are very impressed. Making those upgrades is easy and not that expensive. It’s up to management to fix that, I travel fair bit and I won’t stay in places with poor internet, resort might just gain a lot more business by improving WiFi, even on vacation it is something most of us use often to keep track of family/banking/finances/video cams at home etc. most quality hotels in the that area have at least strong hot spots in public areas.
    30 November 2017|
    AnswerShow all 2 answers
    Response from travelgeo1988 | Reviewed this property |
    Agreed, I was also at the resort to get away from it all; however there are sadly sometimes when I need to be connected to the outside world be it for business or personal reasons - so Wifi is a major plus for me.
    0
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    Room Tips
    "Depending on how far you want to walk for food or the beach, you may want the front tree houses. However..."
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    "Rooms away from the road and with glass windows instead of screens are quieter."
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    "Get a cabin in the back...."
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    "Ask for a room away from the road if traffic noise bothers you."
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