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Sunset at the Palms

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#7 of 84 Hotels in Negril
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset at the Palms
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2,390 Reviews from our TripAdvisor Community

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Showing 2,233: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

We booked our weeklong trip 5 months in advance only to show up and find we did not have a room. They said some mumbo jumbo about the computer, that is right, blame it on the computer. So they shipped us off to Couples Swept Away, which is really nice, but if we wanted to go there, we would have...

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Helpful?
Thank Ldawg22
Ottawa, Canada
Reviewed 3 days ago NEW

Good afternoon, We visited your resort late January and we had a wonderful vacation. The food, the personalized service, the beach and the accommodation were phenomenal. As non-smokers, we also greatly appreciated your tolerance zero policy toward smokers. The designated areas for smoking at the beach and at the back of the pool area are perfectly located. And we saw...

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3Thank Ottawa O
Hamilton, ON
Reviewed 3 days ago NEW

The resort is wonderful, small, no line ups, easy check in, nice rooms, lovely beach, adults only. That being said, it is not perfect though. Wifi was spotty at best, Rumour has it they have room service, but alas, we couldn't enjoy the service as our phone didn't work for our entire stay. We enjoyed the 'chef's table' dinner, but...

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2Thank zeete
Cleveland, Ohio
Reviewed 3 days ago NEWvia mobile

My wife and I visited SATP for 3 nights and it was one of the best resorts we've been to. Here's the thing, if you're looking for a loud party scene with dance clubs and casinos, this resort is not for you. However, if you like a peaceful setting with beautiful garden, birds, lizards and access to a private, well...

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2Thank ChihLiu
Lake Zurich, Illinois
Reviewed 4 days ago NEWvia mobile

One of the most overrated resorts. Beautiful facility and stuff but Internet there is disaster regardless if you're in the lobby, room or on the beach. They are only two restaurants (you can book them only one time) and the rest is identical buffet food every day. No premium drinks- The best scotch whiskey you can get there is regular...

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2Thank Mihailpp17
Bournemouth, United Kingdom
Reviewed 4 days ago NEW

This hotel was exactly what I was looking for- adult only, a little removed from other resorts and all inclusive. The rooms are very comfortable and the staff as so friendly. You never have to wait long for attention. The martini bar and piano player were amazing. The buffet dinners provided a range of food but the real star was...

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3Thank katerolfvondenbaumen
Ontario, Canada
Reviewed 5 days ago NEW

A beautiful, tranquil venue where all of your needs are looked after. Well-appointed "tree house" accommodation, personalized service and luxurious comfort were the highlights of our visit. Crossing the main road to reach the beach wasn't a problem. It is a very short walk and the crossing guard keeps you safe, this is a small, intimate couples resort without the...

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2Thank Skymaster_172
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Skymaster_172 for taking the time to share your recent experience. We are always eager to hear what our Guests enjoyed and how we can improve. We are indeed very delighted to hear of your feedback: "A beautiful, tranquil venue where all of your needs are looked after. Well-appointed "tree house" accommodation, personalized service and luxurious comfort were the highlights...

Toronto, Canada
Reviewed 6 days ago NEW

Thank you to Loleta for ensuring we had the best location at cabin 414. She immediately recognised our name on check in and greeted us with her warm Jamaican smile! We had so much wildlife, birds, lizards, tree frogs etc. and loved all of our visitors. We were far enough from any noise from the road or the pool but...

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5Thank Lauren322
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you very much Lauren322 for your very informative review of Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are indeed very delighted to hear of your feedback; "The staff are phenomenal, all the way from the ones in training to the managers who were always asking how our day was and if there...

Denver, Colorado
Reviewed 6 days ago NEW

First I will start with the pros. The resort is lush and tropical, well kept up, and clean. The treehouse rooms seem private and the beds were comfortable. We enjoyed the piano bar and one of the Reggae bands. The beach is very nice and always had chairs available. The food at the beach restaurant was good. The water sports...

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Thank Heidi S
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Heidi S for taking the time to review your recent stay at Sunset at the Palms Resort. We truly value the opinions and comments of our guests as we endeavor to continuously improve our product. Also, thanks for your feedback; "The resort is lush and tropical, well kept up, and clean". We do appreciate your favorable comments about...

Reviewed 6 days ago NEWvia mobile

This was the first adult resort we have been to. It was beautiful and we had an amazing time. It is nice to have a quiet resort instead of a huge hotel style resort. The rooms were great and it was nice having private cabins. Food was amazing, my boyfriend is picky and doesn't like a lot of sauces or...

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1Thank Monique T
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Monique T for choosing our Resort as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. We are indeed very delighted to hear that you both had an amazing time. We are also very much appreciative of your kind words of compliments about rooms, amazing food offerings, as well as beach facilities.....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: ₹ 19,976 - ₹ 56,710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 Top resorts Hotel in Negril
#3 On the Beach Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travellers have asked, with answers from Sunset at the Palms staff and other travellers.
295 questions
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Questions? Get answers from Sunset at the Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room next to the road, we had one in the middle and you can still hear it”
 of 5 bubbles Ldawg22, 22 Feb 2017 | Read review
“ask for a room in the 5000 or 7000 block”
 of 5 bubbles ottawao2014, 21 Feb 2017 | Read review
“stay away from the 600's if possible. 617 faces the road.”
 of 5 bubbles zeete, 21 Feb 2017 | Read review
“Probably best to ask for a room not on the road”
 of 5 bubbles katerolfvondenbaumen, 20 Feb 2017 | Read review
“I didn't notice any "bad" rooms but would avoid one adjacent to the open air dining area.”
  • Sunset on the beach.
 of 5 bubbles Skymaster_172, 19 Feb 2017 | Read review
5 of 5