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Sunset at the Palms

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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Dry Cleaning
Hot Tub
Tennis Court
Laundry Service
Concierge
Multilingual Staff
Adult pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Romantic
Safe
HOTEL CLASS
Location
Full view
Getting there
Sangster Intl Airport48 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
3,062Reviews
4,989Photos
503Q+A
100Room tips
Traveller rating
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  • 25
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Show reviews that mention
This review is a bit late but better late than never?
My husband and I stayed Jan 2018 for 11 beautiful days. Unfortunately, on the 2nd day there I ended up severely spraining my ankle (take it easy on the rum and if you don’t, don’t blame the bar tender haha)
Although it was p
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+4
My husband and I had our wedding here in December 2018. We had 35 guests and everyone absolutely loved this resort. I will break this review down by the different highlights of the resort:

Rooms: We all LOVED the rooms. They are so different and because they are little treehouse
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This place. Wow. We are not about glitz and glam, we are about the experience. After researching almost all of the places in Negril, we knew this one was perfect for us. Very relaxed friendly atmosphere, great Reggae nightly, awesome food, beautiful lush grounds, and a great bea
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Response from Sharon P, Manager at Sunset at the Palms
Responded yesterday
Thank you so very much Both50. We sincerely appreciate you taking the time to share beautiful review about your recent vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that we exceeded your expectations. Also, thanks for your favorable comments about food offerings, grounds, beach facilities, as well as recognition of staff for their hospitality. Our ultimate goal is always to create an experience of a lifetime and every effort is made by all to ensure a most pleasant and memorable vacation for all of our much appreciated guests. We look forward to the pleasure of welcoming you back for another wonderful vacation.
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Absolutely lovely place far better than the pictures in the brochure show and it’s a stunning resort with tropical noises at night from frogs etc around the lovely apartments on stilts loved it and lovely beach with its own bar great staff ..best hotel in negril for sure ..with c
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Response from Sharon P, Manager at Sunset at the Palms
Responded 6 days ago
Thank you so very much 416stephena for sharing review about your vacation experience at Sunset at the Palms Resort on tripadvisor. We do appreciate your kind words of compliments about our food offerings, beach facilities as well as the hospitality received from staff. Our goal is to provide the best possible service and amenities to our much appreciated guests and their satisfaction is our reward. We look forward to the pleasure of welcoming you back for another wonderful stay.
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I will start by saying that overall our stay at sunset at the palms was very enjoyable. However there were many things that ended up being a let down. We traveled with a group of 12 friends (6 couples) and our main motivation for staying there was the great price compared to othe
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Response from Sharon P, Manager at Sunset at the Palms
Responded 6 days ago
Thanks Rvg86 for taking the time to share your review on Tripadvisor about your recent vacation experience at Sunset at the Palms Resort. We are always eager to hear what our Guests enjoyed and how we can improve. Your comments are definitely valuable to us. We want to thank you for bringing these concerns to our attention as our level of service is very important to us and your feedback will definitely allow us the opportunity to further review and refine our product. We are happy however; that despite the concerns, you enjoyed your overall experience. Also, thanks for your very kind words of compliments about food offerings, pool and beach facilities, as well as staff; as being extremely friendly. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests and their satisfaction is our reward. Thanks again and we hope you will continue to choose Sunset at the Palms Resort, when next you plan a vacation in Negril, Jamaica.
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSunset at the Palms
The Treetop Villa at the Sunset at the Palms
Professional photo exclusively commissioned by TripAdvisorSunset at the Palms
The Treetop Suite at the Sunset at the Palms
Professional photo exclusively commissioned by TripAdvisorSunset at the Palms
The Treetop Suite at the Sunset at the Palms
Previous
Whats the best currency to bring here?
How long is the ride from the airport?
Please be advised that ride from the Airport to Hotel is 90 minutes. Looking forward to hosting your stay.
0 votes
Hi all, I have a couple of questions. 1. Is the hotel toddler friendly and does the hotel have a baby friendly swimming pool? 2. Do the rooms have mosquito nets? We are a bit concerned of our little one being bitten. Thank you.
this resort is adult only.
0 votes
hello, what kind of beers do they serve? Also do they have clamato juice for the mini bars? thanks
They have everything...Beer is red stripe and Michelob
0 votes
Concerning an upcoming stay January 2019, we are traveling with 2 young adult daughters and have heard some very concerning thing about sexual assault at Jamaican resorts. We are concerned for their safety and wonder if you have any information or can alleviate some of our fears.
we were 2 ladies staying at Sunset at the Palms last January and felt very safe there. the assaults happened at other resorts, not this one. my hubby and i are going back again January 2019. i would take the same precautions as you would anywhere you travel. i really believe you will relax while inside the resort and the beach. the beach is across the street, a private area, with a security guard and lifeguards to watch over the guests.
1 vote
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Previous
"Ask for mountain view"
"Ask for rooms set back from the road."
"try to get a room away from the road..not a big issue."
"Room 303 was a great room. Get one with windows not screens."
"Glass windows vs. screens and away from the road construction noise"
Previous
PRICE RANGE
US$ 266 - US$ 508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset at the palms hotel negrilsunset at the palms negrilsunset palms jamaicasunset palms negrilsunset at the palms resort
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
85
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