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Moon Palace Jamaica Grande

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Moon Palace Jamaica Grande
Moon Palace Jamaica Grande
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912 Reviews from our TripAdvisor Community

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Showing 869: English reviews
St. Louis, MO
Reviewed yesterday NEW

Loved this hotel. Just the right size. Private beach, plenty of chairs and pools. This is a top of the line hotel in every way. Food, drinks, service and ambience!!!! The staff tries to meet your every need. Drinks can be top shelf, lobster can be ordered for a small upcharge of $12 per person. Tours leave directly from the...

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Thank KarenebSTL
Dallas, Georgia
Reviewed yesterday NEW

Nine ladies stayed for 7 nights and enjoyed every moment! Staff took excellent care of us as we sat on the beach for hours. Enjoyed the breakfast and lunch buffet -- anything a guest could wish for was available. The evening meals were special and each restaurant treated the group like royalty! Many attractions including spa services, swimming with dolphins...

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Thank marydashlee
Indianapolis, Indiana
Reviewed 2 days ago NEWvia mobile

Wonderful, our first trip to Jamaica! Everyone is so friendly and helpful. The food an service is top notch. The property have so many pool and the beach. The weather was perfect. I will definitely come back!

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Helpful?
1Thank Vivian E
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Vivian E, The friendly and helpful team here at Moon Palace Jamaica Grande would like to thank you for choosing our Resort to host your anniversary celebration. We are also grateful of your TripAdvisor review showcasing the wonderful first trip to Jamaica as well as our top notch food and services. The team looks forward to your return where...

Reviewed 3 days ago NEW

I've never experienced resort-life before, much less an all-inclusive one, so I wasn't sure what to think when my mom, toddler and I left Houston for Jamaica earlier this month. As soon as we got through customs in Montego Bay, we were greeted warmly by Moon Palace staff, welcoming us to Jamaica and leading us to our own private shuttle...

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Helpful?
2Thank Kelly A N
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Kelly A N, What a delight it was for the Moon Palace Jamaica Grande family to have had the pleasure of hosting your recent vacation. We would like to express our deepest gratitude to you for taking the time to share with the TripAdvisor community the impeccable and welcoming experience had. Your highlights of our AMAZING Playroom, wonderful restaurants,...

Reviewed 4 days ago NEWvia mobile

My wife and I visited In February. The staff was all amazing from the front desk to the hostess at the restaurant to the pool bar tender. The most impressionable person was Michael from one of the pool bars, he was very inviting and he had wonderful drinks to recommend. He was absolutely a blast to hang out with! YEAH...

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Helpful?
1Thank Sheldon R
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Sheldon R, It was an absolute delight to have had the opportunity of hosting you at our amazing Resort. The Moon Palace Jamaica Grande family would like to express our gratitude to you for staying with us and also for sharing an overview of your vacation with TripAdvisor. Our warm and friendly team remains at your service to host...

Calgary
Reviewed 4 days ago NEW

I recently returned from the Moon Palace Jamaica Grande Resort. I stayed there Feb 4-13, 2017 The property is beautiful. I don't have any complaints. The food, service, etc. are top notch. I really enjoyed being right in Ocho Rios and having great access to the town, nightlife, cuisine. etc. The staff makes you feel right at home and are...

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1Thank courtenay2017
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear courtenay2017, The Moon Palace Jamaica Grande team is thrilled to learn that a fantastic vacation was had whilst you stayed with us. Your comments of the top notch food, services and amenities are highly appreciated. We look forward to having the privilege of hosting you again where it will be our pleasure to extend more hospitable services and create...

Atlanta, Georgia
Reviewed 4 days ago NEW

We went for a relative's wedding, so it wasn't a place we had researched and chosen for ourselves. Compared to other all-inclusives we've stayed at in Jamaica it was a disappointment. Room was fine. No complaints there. Food was definitely not four-star quality. Breakfast is a buffet so if you like to heap your plate with a wide variety of...

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1Thank spingal26
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear spingal26, Creating the most memorable awe inclusive experiences for all our guests is the aim of the team here at Moon Palace Jamaica Grande. This is done through offering unparalleled services, amenities and facilities to all our guests. Allow us to thank you for having made our Resort your vacation destination and also for your TripAdvisor feedback. As we...

Beaverton, Oregon
Reviewed 5 days ago NEW

Stayed at this property in November 2016. The BEST part of staying here... THE PEOPLE! Everyone was soooo friendly and helpful. They went out of their way to help you and meet your every need. The facilities are very nice, the restaurants were excellent, and there is so much to see and do. And by the way... it's SAFE there......

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1Thank LOHILL
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear LOHILL, Thank you for having made Moon Palace Jamaica Grande your vacation destination. It is delightful to learn an awesome vacation was had while you stayed with us. Our friendly and helpful team, nice facilities and excellent restaurants were all carefully selected with your total satisfaction in mind. As we remain committed to creating the most awe inspiring vacation...

Toronto, Canada
Reviewed 5 days ago NEW

We have been Palace members for over 15 years. Moon Palace Jamaica was outstanding in all regards. Became Villa members with three other couples and treated as if we were rock-stars. Cannot say enough about the staff. Every meal was excellent as were the wines. Watch out for the Pina Colada's.

Review collected in partnership with this hotel
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1Thank Kemp S
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Kemp S, The Moon Palace Jamaica Grande family would like to express our gratitude to you for making us your preference for vacation. Thank you for sharing a review of your ‘Best Winter Vacation Ever’ with TripAdvisor, it was our pleasure hosting you. Our team looks forward to welcoming you back to our Resort for more excellent experiences and...

Reviewed 6 days ago NEWvia mobile

Our favorite restaurant by far was , La Gondola where we ordered the rucola salad and lasagna, the montebello chicken and tagliata meat !! We also spent a lot of our resorts credits in spa activities .. this is the place to spend you resorts credits for sure ... it is very luxurious! Momo restaurant was also very good and...

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1Thank Maureen D
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Maureen D, It brings joy to the entire Moon Palace Jamaica Grande family learning that your vacation with us was so loved. Your highlights of our wiling and helpful team, our luxurious spa as well as the awesome dining experiences had is greatly appreciated. We will assess the music played in our Disco to ensure we continuously extend the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: ₹ 30,849 - ₹ 56,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Hotels.com so you can book your Moon Palace Jamaica Grande reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Moon Palace Jamaica Grande staff and other travellers.
412 questions
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Old Bridge, New Jersey

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Questions? Get answers from Moon Palace Jamaica Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from building 2, city side. There are loud parties many nights and Saturday it went until 3 AM”
 of 5 bubbles KarenebSTL, 18 Feb 2017 | Read review
“there are many water view rooms available; ours overlooked the bay.”
 of 5 bubbles marydashlee, 18 Feb 2017 | Read review
“There are 2 towers that have been remodeled & 1 one new building. Towers have smaller rooms, but views. New bldg. has view of beach.”
 of 5 bubbles LOHILL, 14 Feb 2017 | Read review
“There is nothing standard about the standard room. Reasonably large and comfortable. Presidential Suites are bigger and nicely arranged. But for an outstanding experience, go to the Villa!”
 of 5 bubbles 961kemps, 14 Feb 2017 | Read review
“Odd numbered rooms in bldg 2 have city noise so. Light sleepers should be sure to get an even numbered room/water facing.”
 of 5 bubbles LifeAtlasTravel, 13 Feb 2017 | Read review
5 of 5