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Moon Palace Jamaica

Traveller (2424)
Pool & Beach (587)
Hotel website
Main Street, Ocho Rios Jamaica See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Moon Palace Jamaica
Offers & Announcements: 50% off room rate
Hotel deals
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Reviews (2,273)
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1 - 5 of 2,179 reviews
Reviewed yesterday

Food was decent. Rooms were nice staff wasn't horrible. There was a fun play space all the way back for the kids and there were a ton of things to do offered by the resort. We went on an awesome snorkeling and dunns river trip...More

1  Thank afriedland18
Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
34  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed 2 days ago via mobile

Our family of six had a wonderful visit to Moon Palace Jamaica for 7 days. The staff were especially friendly and helpful! We feel that we left with a bunch of new friends. Look for Johnoy, Raheim, Rommel and Yeshawn. They were so much fun,...More

Thank David R
Reviewed 2 days ago

To start off, the location is beautiful. We had clear waters on the beach and all aspects of the hotel, pools, and ground were incredibly maintained. From both a cleanliness factor and aesthetics the hotel is beautifully landscaped and maintained. If you stop for a...More

Thank Tom T
Reviewed 2 days ago via mobile

I can only begin by saying that I am feeling the post vacay blues after a wonderful time at ur resort from Friday Oct 12 to Monday Oct 15..but I make special mention of the time we had at Club Noir on the Saturday night..best...More

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Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
US$ 353 - US$ 1,164 (Based on Average Rates for a Standard Room)
CaribbeanJamaicaSaint Ann ParishOcho Rios
Traveller (2,424)
Pool & Beach (587)
Room & Suite (497)
Dining (308)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
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Nearby AttractionsSee all 1,062 nearby attractions
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.42 km away
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Questions & Answers
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Mason Z
17 October 2018|
AnswerShow all 3 answers
Response from NyStar | Reviewed this property |
If yo are booking through your time share ownership- all the fees are included in the package, through travel agency you should definitely ask for all inclusive package rates- they may vary.
Phillip H
16 October 2018|
AnswerShow all 3 answers
Response from FutureJudge | Reviewed this property |
What kind of question is this?! It’s a 5-star resort on a beautiful island with an abundance of fresh produce at your doorstep. They’ll make your drink however you request it. Leave your limes - and snarky elitist attitude... More
Room Tips
"Avoid Hero's weekend everyone was so loud and incredibly rude to staff and guests"
2 days ago
Read review
"Upper floors give you good views of and across the bay."
3 days ago
Read review
"Rooms on the 3rd Block will require some walking to access restaurants and most amenities ... choose wisely."
4 days ago
Read review
"oceanview room! The presidential suites are great if you have another couple going with you or have a family."
5 days ago
Read review
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