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25/12/2017 26/12/2017
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    +1 800-635-1836
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    25/12/2017 26/12/2017
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    Traveller (1814)
    Pool & Beach (458)
    Storyboard
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    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “loud bar” (128 reviews)
    “flow rider” (111 reviews)
    “resort credit” (94 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Sandals Ochi Beach Resort
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    #6 of 35 hotels in Ocho Rios
     
    Jamaica Inn
    1,336 reviews
    #1 of 35 hotels in Ocho Rios
     
    Hermosa Cove - Jamaica's Villa Hotel
    290 reviews
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    Sandals Royal Plantation
    2,628 reviews
    #2 of 35 hotels in Ocho Rios
     
    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (1,512)
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    1 - 5 of 1,448 reviews

    Reviewed today

    Excellent food and service! I have been to Jamaica 3 times and this was by far my best experience and planning to return to Moon Palace next year, and bringing more family and friends! Perfect location to events/tours and love the fact that you can...More

    Review collected in partnership with this hotel
    Thank rmooney_rm
    Hotel's Favourite
    Reviewed 4 weeks ago

    We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

    Review collected in partnership with this hotel
    2  Thank 930dmb
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 3 weeks ago

    Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

    Reviewed today

    This was my 2nd time at Moon Palace Jamaica and again it didn't disappoint. I was there again for business so I didn't have much time to enjoy all their amenities, but what I did have time for was amazing as usual. The staff are...More

    Review collected in partnership with this hotel
    Thank TRuffini
    Reviewed yesterday

    Amazing , staff are wonderful and the beds are so so comfortable , I'm trying to find out what the mattress is so I Buy one ! I will definitely be back ! Oh and try the bob Marley cocktails ( yeah man )

    Review collected in partnership with this hotel
    Thank Lizzieoneill
    Reviewed yesterday

    We had a wonderful time at Moon Palace Joshean was one of my favorites he was such a nice welcoming young man he did a wonderful job. Everyone was very helpful and super nice. My 13yr old commented to us on how nice everyone was...More

    Review collected in partnership with this hotel
    Thank krissont2017
    Sandals Ochi Beach Resort
    8,683 reviews
    #6 of 35 hotels in Ocho Rios
     
    Jamaica Inn
    1,336 reviews
    #1 of 35 hotels in Ocho Rios
     
    Hermosa Cove - Jamaica's Villa Hotel
    290 reviews
    #5 of 35 hotels in Ocho Rios
     
    Sandals Royal Plantation
    2,628 reviews
    #2 of 35 hotels in Ocho Rios
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 427 - US$ 948 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Prestigia, TravelUp, Orbitz, Hotels.com and Travelocity so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
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    Traveller (1814)
    Pool & Beach (458)
    Room & Suite (414)
    Dining (245)
    Hotel & Grounds (1230)
    Family and Play Areas (36)
    Bathroom (11)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 281 hotels in Jamaica
    Jamaica Inn
    1,336 reviews
    2.85 km away
     
    Sandals Ochi Beach Resort
    8,683 reviews
    2.20 km away
     
    Hermosa Cove - Jamaica's Villa Hotel
    290 reviews
    1.24 km away
     
    Sandals Royal Plantation
    2,628 reviews
    2.49 km away
     
    Nearby Restaurants
    Miss T's Kitchen
    703 reviews
    .35 km away
    Juici-Beef Patties
    546 reviews
    .42 km away
    Ocho Rios Village Jerk Center
    600 reviews
    .82 km away
    John Crow's Tavern
    166 reviews
    .67 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    864 reviews
    .43 km away
    Turtle River Park
    173 reviews
    .65 km away
    Dolphin Cove Moon Palace Jamaica Grande
    23 reviews
    .18 km away
    Taj Mahal Shopping Center
    316 reviews
    .77 km away
    Ask a question
    Questions & Answers
    bhavika637
    15 December 2017|
    Answer
    Response from Jose M | Reviewed this property |
    All the rooms have a balcony. To have full ocean view and not partial ocean view you have to get the upgrade rooms in concierge level.
    0
    Votes
    Canadawj
    14 December 2017|
    AnswerShow all 4 answers
    Response from Kemarlo C | Property representative |
    Dear Canadawj, Thank you for your interest shown in our wonderful awe-inclusive Resort. It is my pleasure to advise you that while our partial ocean view rooms are not equipped with bathtubs, they are well-appointed with... More
    0
    Votes
    ayforbes
    13 December 2017|
    Answer
    Response from Kemarlo C | Property representative |
    Dear ayforbes, Our team is delighted to be hosting you for the wonderful celebration of your Anniversary. As we understand the importance of making this day as special as it ought to be, it is my pleasure to advise you on... More
    0
    Votes
    Room Tips
    "I have stayed in both towers now as this was my second trip. I did not like the french balcony in tower 3..."
    Read review
    "Ask for a pool view , you may also get the beach !"
    Read review
    "The roms with seaview is excellent!"
    Read review
    "There is nothing we can offer that we think could improve our stay in any way!"
    Read review
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