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Moon Palace Jamaica

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Traveller (2171)
Pool & Beach (560)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“loud bar”(153 reviews)
“flow rider”(132 reviews)
“resort credit”(120 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Moon Palace Jamaica
Offers & Announcements: Package Deal
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Offers from Moon Palace Jamaica
Offers & Announcements: Package Deal
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,005)
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Traveller rating
1,140
444
181
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1,140
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181
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80
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1 - 5 of 1,919 reviews
Reviewed yesterday

The Moon Palace Jamaica offers so much. The amenities are some of the best I’ve ever seen. Even though we took a few excursions off-site, we could have easily left the resort and had an equally fabulous time. We were able to swim with dolphins,...More

Review collected in partnership with this hotel
2  Thank somewhereintx713
Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
26  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed yesterday

We had a blast at Moon Palace Jamaica and for sure we will return and bring family and friends to this gorgeous resort! What can I say! A month prior to check in till the end of our stay the staff of Moon Palace Jamaica...More

Thank IamNoypi
Reviewed yesterday

I totally recommend Moon Palace resorts. We stayed in Ochi Rios, with such great choices of restaurants. We loved Piers 8 which gave a new twist for to Carribean dishes. The staff were 100% committed to ensuring that their service was spot on. We love...More

Review collected in partnership with this hotel
Thank porterbent
Reviewed 2 days ago

To preface this review, I am a Palace Resorts Elite Member and I have stayed in most of the Palace Resorts in Mexico. This was my first visit to their only resort in Ocho Rios Jamaica. TIP! Download the Palace Resorts App (available to all...More

4  Thank atinnell
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 421 - US$ 763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 421 - US$ 763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2171)
Pool & Beach (560)
Room & Suite (478)
Dining (301)
Amenities (121)
Family and Play Areas (41)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
beachseeker23
17 June 2018|
Answer
Response from cmfun4you | Reviewed this property |
We watched a game in the Loud Bar before we left. Looked like they would be showing them there and they even had a bracket posted outside the door of the bar.
1
Vote
Gamma I
14 June 2018|
Answer
Response from Kemarlo C | Property representative |
Dear Gamma I, Our team is delighted by your interest expressed in our magnificent resort. As per TripAdvisor guidelines, responses should not contain contact information publicly hence why I invite guests to check their... More
0
Votes
Room Tips
"Get an ocean view if possible."
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"top floor to see the gorgeous bay"
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"Fabulous rooms, make sure you ask for sea view though!"
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"Middle tower has full walkout balcony. Southern side has bay, city view. Northern side has ocean view. Upper..."
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