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ClubHotel Riu Ocho Rios

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8,100 Reviews from our TripAdvisor Community

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Showing 7,503: English reviews
Reviewed yesterday NEW

Great food, great beach, great drinks, great service. It's just all great! I mean you're in Jamaica, there is no worries. Didn't have wifi in room, didn't want to pay the extra charge. Beach party was fun! If you want to go to the Falls, walk to the street and get a cab, it's about $10, the hotel charges $35-$50

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Helpful?
1Thank Alyson M
Cold Spring, Minnesota
Reviewed 2 days ago NEWvia mobile

The was a relatively nice resort. No bathroom supplies (shampoo, conditioner, lotion). Beds are really hard. Drugs being offered to guess' right at the resort and on the beach at night. Food was good. Everyone was super friendly. Good drinks. Lots of entertainment during the day, night time shows not that good. Bob sledding excursion a must do, not so...

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2Thank Elainektravels
New Jersey
Reviewed 2 days ago NEW

Instead of Christmas gifts my husband and wanted to book a quick getaway from our home state of NJ! After quoting the cost of hotel, car rental and airfare to Florida we realized that it was the same price to go an all inclusive resort in Jamaica. It was a no brainer. We booked the trip last minute and decided...

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3Thank jessnich
Niagara Falls, Canada
Reviewed 2 days ago NEW

We just got back from the Riu in Ocho Rios Jan. 9-16 2017 and have to say that we had a fantastic time there. We spent one week at this well managed resort. The resort workers were happy to help you with any requests that you had. The food was mmm mmm good, you did not have to make reservations...

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4Thank Happycamper154998
Exton, Pennsylvania
Reviewed 2 days ago NEW

I traveled to Riu Ocho Rios in September for my birthday and this was my 9th visit to this hotel. I have stayed here 9 times and will never stay anywhere else because I love the resort and have made friends with a lot of the staff that I consider my Jamaican family. Just so you know I have never...

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4Thank WILLIAM W
Reviewed 2 days ago NEW

Rooms very clean and big with spirits attached to the wall for your drinks. The mini bar is part of you all inclusive . The facilities are beautiful and the beach. Just be carful of the beach BBQ just make sure your chicken is cooked before taking it off the BBQ other than that amazing. Pools are also great and...

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4Thank Niall F
Fort Lauderdale, Florida
Reviewed 3 days ago NEWvia mobile

My family and I are still feeling so what disappointed with customer service staff at checking in. The matter with our reservation was not handled with any form of professionalism. My advise is RIU should have refreshers training with front desks workers, they are the first persons guest meet.

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2Thank melva B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

New York City, New York
Reviewed 3 days ago NEWvia mobile

Stayed Dec 27 to Dec 30th, 2016. My husband and 2 children (8, 3yrs). Buffet style food is ok, not great. Staff very unfriendly, they don't smile. They pass you on campus, and walk right pass you, don't greet you nothing. Got a free deluxe Upgrade, no favor done, because room was damp-like, feel, ground floor by garden, had this...

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Helpful?
2Thank Shemekia S
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. we are sorry to hear that our customer service failed to live up to...

Peterborough, United Kingdom
Reviewed 3 days ago NEWvia mobile

Clubhotel Riu ocho rios is absolutely one of the best holidays I've ever been on. Rooms - The hotel is very, very big. As the restaurants are pretty much all (bar the steakhouse) right by the family pool, it can prove quite difficult to get from one side of the hotel to the other if you have a bit of...

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3Thank rumandninjas
Reviewed 3 days ago NEWvia mobile

We selected this hotel for our New Years getaway with friends. We were there a couple years prior with good results figured would be a good idea for the 20 of us to book. The place is run down the rooms need repair we had a crack in the tub to which we were given an extra towel to stand...

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1Thank Robert C
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. We were very surprised to read your comments about our staff. Service is one of our key values and our staff is constantly trained in order to offer the highest of standards....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: ₹ 16,338 - ₹ 27,502 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
754 questions
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Questions? Get answers from ClubHotel Riu Ocho Rios staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to the deluxe, view doesn't really matter...you arent supposed to spend all your time in the room any how!”
 of 5 bubbles jessnich, 18 Jan 2017 | Read review
“All rooms have an Ocean view. You have to visit Dunn's River Falls and do the Martha Rae River Raft Tour and visit the City of Ocho Rios.”
 of 5 bubbles Happycamper154998, 18 Jan 2017 | Read review
“Stay on the party side of the hotel. The other side has zero entertainment at the pool.”
 of 5 bubbles 795WILLIAMW, 18 Jan 2017 | Read review
“Garden View.”
 of 5 bubbles paola905, 13 Jan 2017 | Read review
“Upgrade, its worth it!”
 of 5 bubbles C9198KPandreak, 13 Jan 2017 | Read review
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