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The last time we were at Sans Souci (27 years ago), it was a most intimate and customer-centric experience. To our delight, under the corporate banner of Couples and the leadership of Pierre Battaglia (GM), it has continued to grow, but still maintains the intimate...More
My fiance and I visited this resort in early October. Upon arriving to my room, it looked "ok" in the dimly lit room. I say "dim" because half of the lightbulbs did not work. After scoping out the place, it has/had a horrible ant problem....More
7 Thank Lorie R
Response from Abraham I, Owner at Couples Sans SouciResponded 14 October 2014
Dear Lorie R,
Thank you for choosing Couples Resorts, we’re glad that we were finally able to transfer you to Tower Isle where you felt more comfortable. Sorry for the misunderstanding in regards to the initial switch to Couples Swept Away. The resort was at...More
Let me start off by saying we are big fans of Couples but I was a little disappointed with San Souci. We were there for only 4 days, loved the grounds, absolutely loved SSB, but the service was off the majority of the time, and...More
1 Thank tanfasticAZ
Response from Abraham I, Owner at Couples Sans SouciResponded 12 October 2014
Thank you for staying with us at Sans Souci. It is nice to know you and your spouse are big fans of Couples Resorts but disappointing to hear about the negatives from your visit. Your review has been forwarded to our Vice President...More
Once again CSS fulfilled our needs for a much needed vacation. Our room was cleaned perfectly every day, the property was beautiful as always and every member of the staff was polite and helpful! We enjoy the rooms on the cliffs compared to those on...More
We had the occasion to have dinner with friends at the San Souci restaurant and it was a candlelight superior performance of culinary expertise, romantic sunset interlude, and exemplary customer service all rolled into one. The rustic rock walled walk ways that led through lush...More
Response from CouplesSocialMgr | Property representative |
Hi Neil S,
We offer Trading Places which allows you to access the closest sister property to you once per week. Please see info below. To visit the Negril resorts, it would be a three hour ride so you would need to get a... More
Hi Neil S,
We offer Trading Places which allows you to access the closest sister property to you once per week. Please see info below. To visit the Negril resorts, it would be a three hour ride so you would need to get a taxi and the cost for a day pass is US$100pp
Can we visit other Couples Resorts during our stay?
Romance Rewards members can visit nearby Couples Resorts (Couples Swept Away / Couples Negril) and (Couples Sans Souci / Couples Tower Isle) using the "Trading Places" pass. Visiting days are Monday, Wednesday and Friday 10am-4pm and include food, drink and property activities. "Trading Places" are subject to availability, one time per stay. Visit Romance Rewards for more details and to register for our rewards loyalty program.