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Mystic Ridge Resort

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Mystic Ridge Resort
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176 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Ridge Resort
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Showing 163: English reviews
Reviewed 12 May 2016 via mobile

Please do not be fooled by the beautiful photographs online. Yes they look amazing. Apparently these photos were taken the day it was painted 25 years ago. This property is unkept and in need of a total renovation inside and out. Julisa assisted us with check in procedures and was super nice and professional. She handed us a purple clear...

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Helpful?
5Thank Tiffany F
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for your positive comments on the friendliness and helpfulness of Mystic Ridge staff. We’re glad you were upgraded to an apartment suite because of the challenges with your previous accommodation. Low water pressure is a common problem across the island of Jamaica, and many hotels face this issue. We’re sorry this had a negative impact on your stay,...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 5 May 2016 via mobile

Stayed here at Mystic Ridge with family and my sweetheart, and can honestly say we had a wonderful stay. Courtney made sure we were comfortable could call him at anytime and get him if need be, but we did not need to bother him because everything was on point. The place was cleaned, tv, radio and etc. we're all in...

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Thank A TripAdvisor Member
Reviewed 4 May 2016 via mobile

This resort is really on a budget.I stayed in a one bedroom which turned out to be not a comfortable stay.The room smelled as how it looked.Old!!! The bed seems as if it had the same sheet on from the previous guest. What made this experience even worst is the breakfast is served by someone which they tried to stretch...

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Helpful?
1Thank Alicia F
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Dear Alicia, After reviewing the photos of your room that you uploaded to TripAdvisor, we were surprised to read your comments. From what we could see, your room seemed to be very clean and in good shape. However, all feedback is welcome and appreciated. Mystic Ridge is known in Ocho Rios for its outstanding value: unpretentious rooms that are centrally...

Port of Spain, Trinidad
Reviewed 18 April 2016 via mobile

It was fantastic and the location is perfect. Close to the world's fsmous Dunn's River Waterfall(which we climbed). The breakfast is all Jamaican.My family loved the pool.Looking forward to return next year with more family.

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1Thank randybittan
Fort Lauderdale, Florida
Reviewed 4 April 2016

Based on a few reviews, I was a bit nervous staying at this resort. I asked a few colleagues who were familiar with the area. And after receiving the go ahead I decided to reserve a room. I am glad that I did. I had hot water, a running A/C, no roaches nor did I experience any of the other...

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Thank lvforgod
Kingston Parish, Jamaica
Reviewed 16 February 2016

So my husband and I decided to take a short vacation out of town and after searching on trip advisor for a couple weeks, Mystic Ridge was our final destination. The entrance of the hotel into to the parking lot was beautiful. The receptionist kindly greeted us, completed our transaction and showed us to our room. Oh my God, the...

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5Thank Taj_Bisnott
Mississauga, Canada
Reviewed 26 January 2016 via mobile

This hotel was not anything special to be honest. We had to move rooms since the safe wasn't working in the first room. The staff were not too friendly. The only good thing was how close Dunns River was nearby.

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2Thank JaneenBro
Montreal, Canada
Reviewed 19 January 2016

Arrived at Mystic Ridge Resort end of December. Standard room was not up to par; mainly issues with shower, no water pressure & no hot water. The TV in room did not work. Second day in this room, issues tried to be resolved to no avail. Spoke to manger & got transferred to a one bedroom apartment at this facility,...

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2Thank Mummy155032
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We appreciate your positive comment about Mystic Ridge’s fantastic location, right in the heart of Ocho Rios. We’re also glad that you were upgraded to an ocean view room after speaking to the manager. We do everything possible to help whenever our guests have a concern. We apologize for the difficulties you had with water pressure. This is a common...

Toronto, Canada
Reviewed 10 January 2016

The most positive thing I can say about this place is they hired a great photographer for the pictures on their site. I was with a group of 7 others and none of our rooms looked like that. When we checked in the staff forgot to run my credit card so the next night after coming back from a wedding...

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Helpful?
7Thank L L
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We’re sorry you were briefly locked out of your room and for any inconvenience caused to you and your friend. You’re right, we should have charged your credit card at check-in and we have reminded our employees at reception about this. We appreciate that you took the time to share your experience and we will use this feedback to improve...

London, United Kingdom
Reviewed 6 January 2016

I love, love, love Ocho Rios and always stay here, has gorgeous views, huge rooms, the staff even gave my son and husband their staff (jamaican) breakfast instead of the buffet one. Always have a nice time here

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2Thank Natalie_Louise2181

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 

Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: ₹ 8,223 - ₹ 16,312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Ridge Resort 3.5*
Number of rooms: 44
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Also Known As:
Crane Ridge Hotel Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Ridge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are quiet”
 of 5 bubbles 759bruced, 16 Jan 2017 | Read review
“There was bumping from upper floors and people was always passing by our window, I say choose a upper floor less noise and more view”
 of 5 bubbles 585miriamv, 14 Jun 2016 | Read review
“I would recommend to be away from main restaurant the music starts very early”
 of 5 bubbles love4travel2008, 15 May 2016 | Read review
“Beautiful view of the city or lush of the mountains depending on the room your in.”
 of 5 bubbles Taj_Bisnott, 15 Feb 2016 | Read review
“Second floor apartment better than the first floor standard room”
 of 5 bubbles Mummy155032, 18 Jan 2016 | Read review
5 of 5