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Sandals Ochi Beach Resort

10/06/2017 11/06/2017
1 room 2 adults 0 children
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8,175 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Reviewed 2 days ago NEWvia mobile

We booked Sandals Ochi through our travel agent based on restaurants and activities available. We went with another couple for fun. This is the second time we have stayed at a Sandals resort. (Different location) The hotel itself is dated and needs work. Check in was quick and easy. Being the resort was full we asked concierge to immediately book...

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Helpful?
3Thank klsib
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for taking the time to write a review of Sandals Ochi Beach. We strive to keep the highest standard of quality and service and we deeply regret if we did not quite live up to your expectations. While our employees are well-trained and quite often receive compliments on their customer service, we are respectful of the opinions you...

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We recently got married at Sandals Ochi-- the experience was wonderful! The wedding planner and butler service was first class, and I didn't have to worry about anything! Everything from the pools, to the bars, to the beach, to the restaurants were outstanding. Be sure to make reservations to the restaurants you'd really like to visit, so you can make...

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Helpful?
2Thank HoustonRazorback
About Hotel's Favourite Review
Carmel, New York
Reviewed 2 days ago NEW

We have been to one other Sandals before which was truly amazing. The 2 main positives at this one is the staff and the food. Positives-The staff is fabulous! We found 4 bartenders that ALWAYS went above and beyond! Franklyn not only went above but would always make us laugh and smile very entertaining! The Ochi Beach pool would not...

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Helpful?
Thank sgcotza96
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your review of SandalsOchi Beach. First, I would like to apologize for the troubles and frustration that you may have experienced. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial information...

Gardners, Pennsylvania
Reviewed 2 days ago NEW

I'm glad I have experienced other Sandals resorts in Jamaica before this one. Had this been my first experience, I'm not sure I would like Sandals as much as I do. The other resorts in Jamaica seem to be far more accommodating and the staff more friendly and helpful. The vibe here was not as quaint and 'homey' as all...

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Helpful?
Thank Kristin S
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Hi There, Thank you so much for your review of Sandals Ochi Beach Resort. As a returning Sandals guest, we realize that you are very familiar with our standards of excellence and we certainly strive to see that these are upheld at all of our resorts. It is regrettable if you felt there was any disparity between your recent stay...

Ohio
Reviewed 2 days ago NEW

As with our other Sandals experience this resort did not disappoint. The staff were welcoming and accommodating from our housekeeper Moline to Karron, Basil and of course Austin at the amphitheater swim up pool bar. Shorty (Shane) one of the playmakers was a hit keeping us active and involved. The concierge staff were very helpful as well with registration, reservations...

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Helpful?
Thank bwatkins1
Ottawa, Ontario, Canada
Reviewed 3 days ago NEW

We stayed in a butler room with pool and it was great. Our butlers Denis and Vivian were awesome and fun to be around with special "guests" in our room each night. A surprise lunch with traditional Jamaican food on a cliff overlooking the sea was arranged for our 32nd anniversary day for us and our friends we were traveling...

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Helpful?
Thank CraigandWendy J
Lisbon, Maine
Reviewed 3 days ago NEW

I am 72 and my wife is 71 Recently married...This was to be our honeymoon...It did not turn out well at all.... I went through a travel agent to make sure all went right for my bride....Since I have been there before I knew the room I wanted....A room overlooking the ocean waterfront with a balcony...What I got was a...

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Helpful?
1Thank Phillip W
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your review and for pointing out issues which have influenced your overall impression of your stay with us. At Sandals Ochi Beach our first priority is customer satisfaction, therefore, you have every right to be satisfied with the services we provide and to find good value in our products. We want you to know that your feedback...

Lincoln, Nebraska
Reviewed 3 days ago NEW

Trouble started when I was trying to book our trip via the Sandals website, including flights. For whatever reason, I ended up on the phone with a Sandals agent for over an hour trying to get everything booked the way I wanted.....well, I had picked a room with room service while trying online but I didn't end up with a...

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Helpful?
4Thank BrodyandJuice
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Hello there, thank you for your review on Sandals Ochi Beach. We are sincerely sorry to hear about your unfortunate incident and we would like to learn more about your experience. I have sent you a private message requesting further details from you. I look forward to hearing from you.

Oshawa, Canada
Reviewed 3 days ago NEW

My family and I took a week at the Sandals Ochis Beach Resort. Overall was a great trip away. I will mention the positives first, the view from our room was great. The food was good. I particularly appreciated the fact that they had a "quiet pool" where you were not bothered by the Playmakers and other noisy people. The...

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Helpful?
Thank tombs2017
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Hello and thank you for taking the time to write a review of Sandals Ochi Beach. We found your review to be quite insightful as you pointed out the many highlights of your trip and also some points that you felt could be improved upon on our part. We appreciate all of your helpful feedback which we will share with...

Denver, Colorado
Reviewed 3 days ago NEWvia mobile

We went for 4 days trip. We stayed in a butler villa on the hill with a private pool. Plus: The pool was great, atmosphere was good, most of the people that work there were friendly, the grounds were really pretty and well kept. Minus: the food was only ok. The Tapas restaurant was the only place with very flavorful...

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Helpful?
1Thank shosh111
Jasmine J, Online Review Coordinator at Sandals Ochi Beach Resort, responded to this review

Thank you for your review of Sandals Ochi Beach. Please do know your concerns are acknowledged and we are sincerely sorry if you feel our services were not up to standard. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests....

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10/06/2017 11/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 

Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: ₹ 23,653 - ₹ 67,791 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Reservation Options:
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Also Known As:
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Ocho Rios
Ciboney Ocho Rios
Hotel Style:
#3 Family Hotel in Ocho Rios
#4 Top resorts Hotel in Ocho Rios
#5 Romantic Hotel in Ocho Rios
#6 Luxury Hotel in Ocho Rios
#6 On the Beach Hotel in Ocho Rios
#6 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Ochi Beach Resort staff and other travellers.
933 questions
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Questions? Get answers from Sandals Ochi Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As of now it seems they all need updates”
  • View from the room
  • Discolored sink
  • Broken doors outside our room
sgcotza96, 25 May 2017 | Read review
“Ocean front rooms were a great choice, a bit noisy from bar and activities, but great.”
  • Ocean Front view
bwatkins1, 25 May 2017 | Read review
“Get the room you payed for in writing or prove it later.....”
  • My view from my room
  • Canvas covering the patio below
  • Extra large balcony next to my room...Blocks my view
755phillipw, 24 May 2017 | Read review
“Rooms on the beachfront are nice but there is a lot of noise”
tombs2017, 24 May 2017 | Read review
“Units in the Butler Village on the Manor Side are like small cottages with semi-private pools.”
mzmickens, 23 May 2017 | Read review
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