We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews manor side riviera side reef terrace butler village butler service manor house kelly's dockside manor pool southern table great house semi private pool le gourmand polo lounge rabbit hole club level our honeymoon riviera building
This was our first experience with Sandals, but not Jamaica. The resort itself was beautiful and all staff was very nice. We did months of research before booking our trip but Sandals did not stand up to all the hype. I read tons of reviews,...More
Another wonderful vacation at Sandals Ochi. The great people and service is what keeps us coming back. The housekeeping staff kept our room clean and comfortable. The wait staff at all of the many restaurants were great! Kelly’s Dockside was one of our favorites. The...More
To celebrate our 25th anniversary, my wife and I decided to visit a Sandals location. We stayed at the Sandals Ochi hillside and were extremely satisfied with the services provided and the attention that all staff members provided to the guest. We have already booked...More
I have not been tempted by all-inclusive resorts for many years, nor would I normally review a hotel before I check out. Sandals Ocho Rios is therefore an exception on two counts. This is a great place, really well run and organised with absolutely something...More
Too notch resort. Food and entertainment was amazing. Two thumbs up to Leon and super Shelly. These two found time on our last day to wish us a farewell goodbye. They stood there until the bus left. They left us in tears and we already...More
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining …Moreoptions including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Beverly R | Property representative |
Hi, thanks for your query. Feel free to send me a pm with your name to look for your request. At Sandals Resorts, we have a no tipping policy, as absolutely everything is included. Guests may only tip our wonderful Spa staff... More
Hi, thanks for your query. Feel free to send me a pm with your name to look for your request. At Sandals Resorts, we have a no tipping policy, as absolutely everything is included. Guests may only tip our wonderful Spa staff or our Butlers if they wish.The amount is at your discretion; it should reflect your experience. Guests sometimes establish a daily amount of around $20, but that is no way compulsory; in the end it is about your personal level of satisfaction with your butlers' services. Tipping in person is recommended to avoid any misunderstandings. Hope this helps!
In two trips in butler villas now, I’ve only noticed our neighbors using our pool for a total of MAYBE 2 hours (out of a total of two weeks). It’s perfect for us, as we are very much pool people, and tend to hang out in our... More
In two trips in butler villas now, I’ve only noticed our neighbors using our pool for a total of MAYBE 2 hours (out of a total of two weeks). It’s perfect for us, as we are very much pool people, and tend to hang out in our villa pool while people are at the talent show, White night, etc. I suppose it’s possible that the villa pool got busier after we crashed for the night, but we’re doing good to make it to midnight after drinking all day, so that’s a complete guess lol.