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Secrets Wild Orchid Montego Bay

Sunset Drive Freeport Street Lot 59 A, Montego Bay 10025 Jamaica
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Traveller (12345)
Pool & Beach (2812)
Room & Suite (2296)
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About

#9 of 18 all-inclusives in Montego Bay
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Finding an ideal luxury all-inclusive resort in Montego Bay does not have to be difficult. Welcome to Secrets Wild Orchid Montego Bay, a nice option for travelers like you. Given the close proximity of popular landmarks, such as Harbour Street (2.0 mi) and Blessed Sacrament Cathedral (2.1 mi), guests of Secrets Wild Orchid Montego Bay Hotel can easily experience some of Montego Bay's most well known attractions. Free internet access is offered to guests, and rooms at Secrets Wild Orchid Montego Bay Hotel offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Secrets Wild Orchid Montego Bay Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. If you like ribs, Secrets Wild Orchid Montego Bay Hotel is conveniently located near Pork Pit, Peppa's Cool Spot, and MVP Smokehouse, which are known for serving up this local favorite. Montego Bay is also home to Bellefield Great House & Gardens, a popular architectural building that is not too far from Secrets Wild Orchid Montego Bay Hotel. Secrets Wild Orchid Montego Bay looks forward to welcoming you on your visit to Montego Bay. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Modern
10,398Reviews1,287Q+A100Room tips
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Patrick C wrote a review Yesterday
5 contributions
After many trips in Mexico, we decided to try out Jamaica. The water was clear and warm, there was plenty of wildlife, great reef diving and boating options to choose from. The entertainment was really enjoyable. The staff was very friendly. Highly recommended.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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busterscutie wrote a review 14 Apr
Farmington Hills, Michigan21 contributions7 helpful votes
My husband and I traveled to Secrets for a relaxing adult only experience. The resort did not disappoint us. Here are highlights: Champagne and/or rum lunch upon arrival and check-in. Superb service by bellmen and front desk staff. Matthew was awesome, he remembered us by name and greeted us warmly daily. Spacious king room with tiled shower, separate jet tub, mini bar, balcony with a jacuzzi tub large enough for two. The tub overlooks the water. More than five restaurants including Italian, Mexican, Japanese, Jamaican, and American cuisines. They served lobster tail and for Preserved Club guests, lamb chops were offered on the Buffett. Well appointed spa with hydrotherapy including two steam rooms, a sauna, a cold plunge pool, a hot tub, and an ankle level wade pool. We had a couples massage in a nice sized room with a heart shaped tub. We had turn down service each night with a Hersey’s kiss placed on the bed. There is 24 room service with menu items including wings and sandwiches. We had no issues securing pool side or beach chairs Monday - Wednesday. More guests arrived Thursday - Saturday and chairs go quickly. There are a few concerns: The Preferred Club upgrade was an additional $250 per night. It included top shelf liquor at a tiny table top bar, a mini area for food, the jacuzzi tub, a separate pool area, fluffy robes and slippers. We drank all day but found it odd that we were able to do so. Comparatively, one drink upon our return home quickly taught us the drinks are far stronger state side. Don’t expect a Benihana experience at the Japanese restaurant. The food at Secrets did not compare. The Jamaican restaurants however were great. The Jerk chicken pizza at the stand on the beach was pretty good. Tipping is expected . Guests should take plenty of dollar bills and five dollar bills. On the Wednesday of stay our stay, we received notice that the entire resort would be without power. This was a major inconvenience because we left the resort to head into town and could not gain entry info the resort we awaited security.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marc H wrote a review 14 Apr
atlanta, United States5 contributions
The only issue we had was we paid extra to be in the Preferred Club rooms to get the extra amenities but there is no barrier between the normal side and the preferred side so LOTS of people who didn't belong on the preferred side wandered over and were using the beach/hot tub/pool areas who should not have been. What was the point in us paying more if everybody gets to use those things? Sometimes they were escorted out by staff members but we travel all over and most places have some some sort of key code gate/barrier to separate the two different areas.. That is HIGHLY needed at this property. The other side was like constant Spring Break, which is great if that's what you want, but we wanted quiet this trip.. Otherwise, it is a beautiful property with good restaurants and night life!
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Date of stay: April 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Audrey M wrote a review 14 Apr
1 contribution
Awesome experience. Kenroy and Duran made the trip. Perfect weather. Great food. Quiet room. Lots of restaurant options. Especially enjoyed the Altitude restaurant. Cooler and reserved space at the pool was a special treat. River raft trip was a fun off site experience.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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William Hurl wrote a review 12 Apr
Ontario, Canada86 contributions97 helpful votes
Excellent resort, staff and location! The Secrets excellent standard met once again! This place borders on the Secrets St.James, virtually the same resort. We stayed in a studio with a swim out pool, I’m not a big fan of these but it was a nice touch with a partial ocean view. Room was modern, decent size and always clean. The service in the members lounge and on the beach was top notch. Special shout out to Sheree and Shedane, hope I spelled those right. They were upbeat, funny and hardworking. Nothing tops that! Restaurants all good. Italian and French are my fav, the buffet has everything, it was very good and easy to navigate! Lots of shops. We didn’t do any excursions, just sat on our butts for 7 days! There’s a jerk chicken guy with a smoker that comes around in the afternoon! CHASE HIM if you have to, it is unbelievably good! 😎 As usual Secrets you didn’t disappoint!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Shaniya C wrote a review 12 Apr
New York City, New York1 contribution
I went on a trip with my friends. I stayed at the wild orchid preferred, my friends stayed at the St James preferred. We heard good things about the resort so we decided to make secrets the experience. Unfortunately it was the worst. It says that dinner is from 6-10pm. Sometimes at nights when we go for dinner we can't get a seating because of the long line. Upon finally get the chance to go in, we were advise by the hostess that they are clearing out and that no more food was left, we had to order room service. During the day when we go on the beach, we can't get any chairs to sit. Most chairs had things on them and we were told that some were butlers rooms. The guy on the beach said that if a chair is not being used for some time we can use it, the chairs had stuff on it for over 2 hours and no one came to the chairs. When we called for housekeeping they take the entire day to come to our room. When we first checked in our mini bar wasn't stocked. The 3rd night, we decided to go outside the resort to have dinner, I was told that the agents at the desk would be able to call a cart for us to take us to the gate because the property is huge and it's a lot of walking. We came down the front desk at 10:30 the night to get the front desk to assist. I saw a guy walking away from the desk, he never came back. The next night we came down the same time to go out of the resort to a party, there wasn't anyone at the desk. I was been advise that the agents shift finished at 11pm. I asked to speak with a manager when I spoke to a bellman. Richard was the manager and he reached out to me after I voice my concern, the only thing that he did was offered $100 resort credit due to the inconvenience. Upon checking out, we spent the entire morning at the front desk checking out and signing different papers. My drive almost left me. I would never come back to secrets. Worst resort after. The only good thing is the marijuana that the bellmen sold us. That was good stuff. But the resort overall is a mess. I don't even want to add the pictures and videos cause it will make the resort look horrible, even though they are. They sent me an email survey, I didn't even reply to the email because only the resort can see the response.
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeannie B wrote a review 11 Apr
1 contribution
We came to Secrets Wild Orchid to celebrate my husband retiring from the military after 20 years of service. We chose the Preferred Swim out room which included the butler service. The butlers Andre and Davion were great! They were both friendly and attentive to our needs. We had a great experience with the staff. The rooms were clean and the fridge was restocked daily with drinks. We asked for extra waters and within a few hours, had 2 cases delivered to our room. The butlers would make dinner reservations for us daily along with reserving chairs at the pool. Matthew was great as well! Super friendly and always had a smile on his face. He remembered both my husband and I all week. The waitresses and bar staff at the pools were also super friendly! The housekeepers were great as well. They cleaned the room each day and were quick! The resort was well kept and clean. We enjoyed our stay and would come back in the future.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Z P wrote a review 10 Apr
1 contribution
This place is phenomenal. Gorgeous landscapes, perfect service, every want and need met and exceeded. Duran and Kenroy are two of the most hardworking and accommodating staff I've ever seen, not just at this establishment, but at any of its kind.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rummy10 wrote a review 9 Apr
Midwest7 contributions2 helpful votes
+1
We are experienced travelers and have seen many good and bad resorts. Our experience at Secrets Wild Orchid was overall disappointing. Our "preferred" status provided little useful benefit. We had extremely limited access to "premium" liquors throughout the properties. Non preferred guests were frequently using the ‘preferred’ pools and other areas - exclusivity was not enforced and some guests simply paid cash to employees for access. Our private butler was unhelpful and his primary concern was to get us to participate in the membership sales meeting where they urged us to book directly through Hyatt. They misled us on the details and compensation for attending the sales meeting. Guests were smoking, vaping and using portable speakers at the pools daily. Things were broken and the paint was peeling on the hotel, public areas were dirty. One rotating restaurant was closed daily and the food was largely mediocre with poor service at times (other times service was fine or good). We had a wait of almost two hours to be seated for dinner one evening. Several employees were extremely rude and dismissive of our requests and we were denied a late checkout of just one additional hour. Overall, we would not stay at this property again and may avoid the Hyatt Brand all together. This vacation was significantly overpriced for the service and quality of food/beverage and was misrepresented on the exclusivity and benefits of the "preferred" status.
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: Pool chairs get reserved early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Carol J wrote a review 9 Apr
1 contribution
Par excellent excellence!!! A must do vacation at Secrets Wild Orchid Preferred Club. “Jamaica is natural blessed by God.” Quote from my favorite UVC manager. Mrs Camille Morris. This has been the best birthday vacation in a long time. We love Jamaica. #thewalkers
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Excellent restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹35,882 - ₹55,872 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets wild orchid montego bay hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
350
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SECRETS WILD ORCHID MONTEGO BAY (₹̶6̶6̶,̶8̶2̶8̶) ₹56,457 All-inclusive Resort Reviews, Photos, Rate Comparison

Frequently Asked Questions about Secrets Wild Orchid Montego Bay
Which popular attractions are close to Secrets Wild Orchid Montego Bay?
Nearby attractions include Beanland Tours (3.2 km), Fantasy Tours Jamaica (3.4 km), and Rocklands Bird Sanctuary (3.8 km).
What are some of the property amenities at Secrets Wild Orchid Montego Bay?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Wild Orchid Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Wild Orchid Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Wild Orchid Montego Bay?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Wild Orchid Montego Bay?
Conveniently located restaurants include Juici Patties, The Houseboat Grill, and Tokyo Jo's.
Are there opportunities to exercise at Secrets Wild Orchid Montego Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Wild Orchid Montego Bay have airport transportation?
Yes, Secrets Wild Orchid Montego Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Wild Orchid Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Wild Orchid Montego Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Wild Orchid Montego Bay?
Many travellers enjoy visiting Barnett Estate Plantation (3.2 km) and The Cage (4.9 km).