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Sandals Carlyle

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1,627 Reviews from our TripAdvisor Community

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Showing 1,616: English reviews
Bedfordshire, United Kingdom
Reviewed yesterday NEW

We stayed at the Sandals Carlyle in November and it was brilliant. Ok it's old world charm with the lack of a big beach and water sports but you could not beat the friendliness of the staff. From Carmeal at breakfast through to Lamar who provided the nightcaps and everyone in between. Look out for Lamar's Red apple beer mix...

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Thank Marion A
Columbia, South Carolina
Reviewed 6 days ago NEW

This was our first experience and was our 30th anniversary so not what we were expecting! The pictures shown and description on the website are not true to the experience you get. We spent a week there and room was ok, but staff didn't know us as they say they will and restaurants didn't offer much and sometimes closed. If...

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Thank DawnnT63
Jasmine J, Online Review Coordinator at Sandals Carlyle, responded to this review

Hello and thank you for taking the time to share your review on Sandals Carlyle. We strive to deliver all guests luxurious all-inclusive Caribbean vacation that they will treasure forever. It is most saddening to read that there were some aspects of your stay that did not quite exceed your expectations. Regarding your comments of service, we take customer service...

London, United Kingdom
Reviewed 1 week ago NEW

My wife and I had the opportunity to spend a blissful week at Sandal Carlyle May 2016. The staff was warm and friendly and went out of their to make us feel welcomed. This was our second visit and the operations manager, Leighton Josephs upgraded us to a premium room overlooking the azure sea. We enjoyed the excellent food and...

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Thank Vallin M
Reviewed 1 week ago NEW

This was our very first trip anywhere so obviously our first time to this resort. We were not disappointed!! We can not say enough nice things about the staff that we encountered at this property. From Miss Allan (the general manager), Jorvan at the front desk, Lamar, Mr Nibbles, Jessica, Eric & Travis, they ALL made you feel like you...

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Thank Stacey C
Reviewed 1 week ago NEWvia mobile

Have stayed at the Carlyle 4 times, including when it was called Sandals Inn. Stay and play. There are two other Sandals locations in Mo Bay that have beach access. Free schuddle to the other locations everyday, by the hour. Keep in mind the beach in the pictures is a public Jamaican beach. This is the best bang for the...

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Thank George F
Bognor Regis, United Kingdom
Reviewed 2 weeks ago

This was our second visit to this hotel and we were not disappointed. This hotel is small and intimate with regular shuttle buses that go to the other much bigger sister resorts that have the beaches , water sports and a great selection of restaurants. Our room was on the second floor overlooking the beach. We really had no issues...

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4Thank karenrhoades
Manchester UK
Reviewed 2 weeks ago

Small property with excellent friendly service. The food is good but the choice is smaller than in a larger property. The balconies are large and there is a rail for drying clothes. Brand new hairdryers and a clean new iron were appreciated as was the generous supply of soft drinks in the fridge and the Blue Mountain local coffee for...

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2Thank Mrsfraggle
Bowie, Maryland
Reviewed 2 weeks ago

We had a great time. The staff was extremely pleasant and attentive. Special kudos to Travis, the entertainment specialist, who worked hard to engage guests, and to "Chef Nibbles" who brought me chocolate treats when I had a craving. The only negatives were that the room was less elegant than we expected, and that the aquacize class that appeared on...

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Thank Loren W
York, Pennsylvania
Reviewed 3 weeks ago via mobile

My husband and I recently did a destination wedding here! It was awesome, seriously, Shanique was our wedding planner and I honestly didn't have to worry about anything. She took care of EVERYTHING for me! The rest of the staff was also very accommodating! Between her and Travis; the captain, activity director, and my husbands best man! We didn't have...

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Thank valmoul
Aberdeen
Reviewed 3 weeks ago via mobile

Visited sandals carlyle for both couples anniversaries, had a fantastic time. Perfect size of resort, fantastic food, and very friendly staff. Partied at 3 as you do, but was always nice to come home to the carlyle for a nightcap and of course a snack from mr Nibbles. He must be the best chef ever, and would make us anything...

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Helpful?
Thank 78Dianne58

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•A romantic, intimate atmosphere with personalized service.•The real Jamaican experience; Jamaican smiles and attentive service to make you feel at home instantly.•Small in size yet big on charm and large in value.•Close proximity to Montego Bay 'Hip Strip', where you will find duty free shopping, restaurants, bars and clubs.•24 hour room service for all room levels.•Butler service available for our newly renovated, top category room, the Carlyle Club Ocean View Penthouse.•Complimentary shuttle bus to Sandals Royal Caribbean and Sandals Montego Bay “Stay at one play at three”, where you can enjoy eighteen dining experiences.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Carlyle

Address: Kent Avenue | PO Box 421, Montego Bay 00000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: ₹ 19,466 - ₹ 41,451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sandals Carlyle 4.5*
Number of rooms: 52
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Also Known As:
Sandals Carlyle Hotel Montego Bay
Sandals Hotel Montego Bay
Sandals Inn Jamaica
Sandals Jamaica
Sandals Montego Bay
Sandals Inn Montego Bay
Hotel Style:
#3 Romantic Hotel in Montego Bay
#9 Family Hotel in Montego Bay
#11 Top resorts Hotel in Montego Bay
#12 Spa Hotel in Montego Bay
#14 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Carlyle staff and other travellers.
67 questions
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Questions? Get answers from Sandals Carlyle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms to the rear are quieter but it wasn't noisy at the front as previously mentioned.”
 of 5 bubbles mariona316, 6 Dec 2016 | Read review
“Not sure but rooms facing ocean definitely have a view compared to any but want 3rd floor.”
 of 5 bubbles DawnnT63, 1 Dec 2016 | Read review
“Best views overlooking the sea are to the front. Pleasant garden views at the rear.”
 of 5 bubbles vallinm2013, 30 Nov 2016 | Read review
“quieter rooms are overlooking the gardens”
 of 5 bubbles karenrhoades, 20 Nov 2016 | Read review
“3rd floor rooms have been refurbuished and are very nice.”
 of 5 bubbles consrecgrp, 1 Nov 2016 | Read review
5 of 5
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