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Sandals Royal Caribbean Resort and Private Island

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Sandals Royal Caribbean Resort and Private Island
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5,027 Reviews from our TripAdvisor Community

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There are newer reviews for Sandals Royal Caribbean Resort and Private Island
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Showing 4,942: English reviews
Ohio
Reviewed 1 week ago

This is our second trip to Jamaica Sandals Royal Caribbean. Stayed Jan 24, 2017 After getting off of the plane, we went straight through customs. Some people did the Club Mobay however we did not. Club Mobay is an additional cost and the cost varies on what you want. Club Mobay personnel greet you as you come out of the...

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3Thank Judy B
Hastings on Hudson, New York
Reviewed 1 week ago

.We had a wonderful vacation. The staff's wonderful attention to detail and our concierge, Krystal, was there to meet our every need. Food exceptional , property well designed and maintained. our room was clean and modern. we have already booked our return trip to this property for next February.

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1Thank esolo229
Hamburg, New York
Reviewed 1 week ago via mobile

Our favorite Sandals resort still. Beautiful beach for walking. Grounds are beautiful very private resort on a very large property. New over water bar latitudes is great! Staff are very welcoming. Thank you Oshoi Powell Copeland, Maurice on the beach. Our catamaran Crew Roy and Richard and Michael of everyone else! Beach days and elegant nights! Beautiful sunsets too!! Looking...

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1Thank Sharon K
Reviewed 1 week ago via mobile

I haven't even started my vacation and if my experience in customer service is any indication of what's to come, then we are seriously considering cancelling. I was told when booking that my last day to make a payment was Feb. 15th. I advised the young lady that I get paid the last day of every month and she assured...

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1Thank Adam P
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for your review of Sandals Royal Caribbean. First, I would like to apologize for the troubles and frustration that you may have experienced. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial...

Austin, Texas
Reviewed 1 week ago

We were looking for a quiet couple days away. This is NOT the quiet locale we wanted. Easy to get to only 15 minutes to the airport, but we could almost ready the tail number on each jet the went over. The outstanding managers are the best thing about this resort. The pictures on their web site are a little...

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4Thank martha1008
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Hello and thank you for your feedback and visit to Sandals Royal Caribbean. I can definitely agree with your comments relating to the outstanding services offered to you by resort management as they normally do an impeccable job maintaining our service standards on property. I also acknowledge some helpful insights you have mentioned in your review and will be sure...

Reviewed 1 week ago via mobile

The staff here was amazing! Very accommodating. Tge groubds and buildings are immaculate.Monique that was our cabana server,was fun,fast and friendly. She is all about you,and making sure your experience is personalized and special. Our butlers,Andre and Nicole made our trip the best ever. Paying special attention to detail,they spoiled us daily. This resort was so awesome we already booked...

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1Thank Brenda C
Myerstown
Reviewed 1 week ago

We have stayed at 3 different Sandals resorts in Jamaica. We do enjoy Sandals. The grounds are beautiful. The food is good as was the room. The beaches are spectacular, especially in the winter. The service staff is excellent, no question. We did not re-up for next year this time though. There was evidence of deferred maintenance all over the...

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1Thank Vicky528
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you so much for your review of Sandals Royal Caribbean. It is wonderful to hear that you enjoyed many aspects of you stay with us. As a returning Sandals guest, we realize that you are very familiar with our standards of excellence and we certainly strive to see that these are upheld at all of our resorts. With regards...

louisiana
Reviewed 1 week ago via mobile

Had a wonderful time at this beautiful resort. Loved that it was all inclusive. We did have a butler and will use the butler service on our next trip. Just remember to bring larger clothing to wear home due to unlimited alcohol and food!

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Thank tholmesrn
Reviewed 1 week ago

We had our first experience with Butler Service and loved all that Damian & Orlando provided us. They not only surprised us daily with food and drink but also with special attention for some "romance". All necessary tasks for booking dinners to excursions were handled and rearranged as daily interests developed or changed. The reserved beach chairs and cooler of...

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1Thank Gail S
Fernie, Canada
Reviewed 1 week ago

This was our 1st trip to Jamaica and what a wonderful experience. The people are very warm and friendly and they make sure that your experience there will be one that you always remember. The staff were all wonderful and especially Lily our chambermaid. She will always be remembered for her warm and loving nature and for making us feel...

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2Thank Dorothy_Rose_Smith

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: ₹ 28,642 - ₹ 85,726 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Caribbean Resort and Private Island 5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean
Hotel Style:
#5 Top resorts Hotel in Montego Bay
#5 Romantic Hotel in Montego Bay
#5 Spa Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#6 On the Beach Hotel in Montego Bay
#6 Luxury Hotel in Montego Bay
#7 Business Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Royal Caribbean Resort and Private Island staff and other travellers.
343 questions
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Questions? Get answers from Sandals Royal Caribbean Resort and Private Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I saw looked absolutely fabulous!!”
 of 5 bubbles , 21 Feb 2017 | Read review
“most rooms are acessible to everything. This is a smaller resort”
 of 5 bubbles adventurous96, 20 Feb 2017 | Read review
“Get a room with a butler. They provide you a phone that gives you direct access to them 24/7.”
 of 5 bubbles Z439KItimd, 20 Feb 2017 | Read review
“The staff makes you feel like family”
 of 5 bubbles candices417, 20 Feb 2017 | Read review
“The BALTMORAL building is the best beach view!”
  • Towel Animals- sting ray <3
  • This is the view from the swim up suite
 of 5 bubbles O9952SMamandaw, 20 Feb 2017 | Read review
5 of 5