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Half Moon

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Half Moon
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1,953 Reviews from our TripAdvisor Community

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Showing 1,888: English reviews
Reviewed 2 weeks ago

My wife and I decided to take the family to Jamaica to celebrate our 60th birthdays. We'd never been to Jamaica before, but felt that Half Moon reminded us of Caneel Bay, another resort we like. From the outset, the staff at Half Moon were friendly and welcoming. The pre-arrival concierges, Carol and Cecile, were most helpful in setting up...

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Helpful?
1Thank DrewDoris
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guests, We are thrilled you enjoyed your experience with the Half Moon family; thank you for the time to pen this lovely review. Half Moon is certainly a magical resort - there is never a dull moment with our myriad of recreational activities be it Golf, Tennis, Fitness, Spa, Equestrian, Water sports or Swim with the dolphin. The...

New York City, New York
Reviewed 2 weeks ago via mobile

We have visited Half Moon eight times over the past ten years and have always had an exceptional visit. Our last stay was no different. The level of personal service we receive at Half Moon has never been duplicated anywhere we have stayed in Caribbean. We have always stayed in the West Cottages where we have been feet from the...

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Helpful?
Thank Beachtravler23
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Treasured Guests, Welcome back! It was a pleasure having you home again. Thank you for sharing another lovely review of your recent Half Moon stay. We are happy that again you enjoyed your Half Moon experience. Half Moon is certainly a place where comfort abounds and relaxation is a routine; a place that makes you feel as if you...

Reviewed 2 weeks ago

Six restaurants advertised but only four open for our period of stay. Food low quality and of limited variety. Complained about food to beverage food and manager - who was brusque impatient, disinterested and unsupportive. Room furniture shabby and dated. Wall decor old and faded. Beach second rate with much stones and weed. Beware hidden extra rates/costs when checking out....

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Helpful?
2Thank L M K
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guest: Thank you for taking the time to review your recent stay at Half Moon. We clearly did not meet your expectation and for that we offer our profound apologies. We are disappointed that you did not enjoy your Food & Beverage experience; we have four restaurants on property namely: Seagrape Terrace our main restaurant, serving breakfast, lunch...

Melbourne, Australia
Reviewed 2 weeks ago

The Half Moon Hotel is one of the best hotels to stay in in Jamaica. The rooms are large and comfortable. The estate is spread out over many acres. There are tennis courts, horse riding and beach activities. The beach was outstanding. Swimming and sailing were safe. The restaurants were excellent value, with live music at night time.

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Helpful?
1Thank Kevin W
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guest, Thank you for sharing feedback on your recent stay with us. We are delighted that your Half Moon experience was lovely and our amenities, activities, accommodation, Food and Beverage met your expectations. We appreciate your patronage and look forward to welcoming you back in the near future. Sincerely, Shernette Crichton Director, Resort Operations

Reviewed 2 weeks ago via mobile

They were extremely accommodating and went above and beyond to ensure my needs were met. The food and beverage is a little on the pricey side and depending on the chef it was hit or miss. The beach BBQ was average and not at all what I expected. Definitely disappointed. The staff as always were friendly and so very helpful....

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Helpful?
1Thank Smann2201
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guests: We sincerely appreciate you taking the time to share review on your recent Half Moon stay. We regret that your Food and Beverage experience did not meet your expectation. Thank you for your candid comments; they have been shared with the team who will be sure to make the necessary adjustments. We do appreciate your recognition for...

Reviewed 2 weeks ago via mobile

My husband and I cannot say enough good things about this trip to Half Moon, it exceeded our expectations. If you are looking for a party atmosphere, this might not be for you, its not a night club type place. But if you want something relaxing and low key, this is it. Thats not to say there is nothing to...

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Helpful?
Thank Daisy6219
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guests: Our goal is to exceed our guests' expectations at every opportunity, many thanks for sharing your lovely tripadvisor review; we are delighted you enjoyed your Half Moon experience; it was a pleasure serving you. Half Moon includes 400 acres of beautifully manicured acres, unique accommodations, a myriad of recreational activities, six specialty restaurants, a 68,000 square foot...

Reviewed 2 weeks ago via mobile

Have been to 3 resorts in Mexico over the years. First time to Jamaica. Rate this resort a 3. If we ever go back to Jamaica it'll be at another resort, most likely a Secrets. Resort is relaxing if boring is your thing. All inclusive if you pick that package, but monitor your checks at the end of each purchase....

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Helpful?
2Thank Geminii2878
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guest, Firstly, we would like to thank you for taking the time to share your recent experience at our resort. It is only through feedback such as yours that we are able to make the necessary improvements to our product and service that we provide our valued guests. I was very disappointed to read of your experience as...

Rochester, New York
Reviewed 2 weeks ago via mobile

My husband and I went for a 4 day visit. We've been to other all inclusive resorts, and this is not one we would visit again. Not sure if we will go back to Jamaica either. If we do, it won't be there. The staff were not as friendly at times. Some were nice, but some were very rude and...

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Helpful?
3Thank 1978Geminii
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guest, Thank you for sharing your candid review of your recent experience at our resort. We are very concerned about your experience in particular as it relates to your comments concerning your safety and being offered drugs. The safety and security of our guests are always top priority and we would like to connect with you to discuss...

Hinsdale, Illinois
Reviewed 2 weeks ago

The people here are the absolute nicest people on planet Earth and will go over the top out of their way to help you with anything without even being asked to. It was a beautiful experience with my family, and yes, food is expensive (like anywhere on a high-end resort on an island). Can't wait to go back!

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Helpful?
1Thank boone5
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guest, Our goal is to provide the best possible service and amenities to our discerning guests and their satisfaction is our reward. Thank you for sharing feedback on your recent Half Moon experience. You have confirmed that beyond the natural beauty of the resort is the warm welcoming embrace extended by every level of staff and their desire...

Grand Cayman
Reviewed 3 weeks ago

WOW, what a great place to relax and enjoy peace and quietness, great food and service, wonderful views of the ocean and beach, lots of years of tradition. Villas each with their on pools, lots tennis and other sports, including water sports. I felt very good in this resort, one if not the best in MoBay or Jamaica for that...

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Helpful?
1Thank wrp57
HalfMoonJamaica, Manager at Half Moon, responded to this review

Dear Valued Guests, Our goal is to exceed our guests' expectations at every opportunity, many thanks for sharing your lovely review; we are delighted you enjoyed your Half Moon experience. Half Moon truly has something for everyone – with our wide array of activities whether it be: Golf, Tennis, Squash, Fitness, Spa, Equestrian, Water sports, Dolphin Lagoon or just lazing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more   less 

Additional Information about Half Moon

Address: Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: ₹ 19,087 - ₹ 77,089 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Half Moon 5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Hotel Style:
#3 On the Beach Hotel in Montego Bay
#3 Spa Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#3 Luxury Hotel in Montego Bay
#3 Top resorts Hotel in Montego Bay
#4 Family Hotel in Montego Bay
#6 Romantic Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Half Moon staff and other travellers.
118 questions
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McKinney, Texas
4 months ago

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Questions? Get answers from Half Moon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all location rooms are great.”
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“Choose the villas wisely, some are quite a distance from the main building.”
 of 5 bubbles JackC864, 9 Feb 2017 | Read review
5 of 5