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This was our first experience with the Zoetry brand and the promise of endless privileges and endless luxury fell short of our expectations. There were a few minor issues and one major issue that detracted from our vacation.
What they got wrong:
The major item...More
We’ve just finished up a 4 night stay at Zoetry. Overall it was okay. - but I don’t think okay is good enough. This is why.
Our trip was bookended by two things that left me in a negative mode. First off, when we got...More
Very pretty resort, definitely not at Zoetry standards yet. Service was MISERABLE, if you are looking for a 5 star experience do not come here. Spa is extremely small and needs a major upgrade in order to call themselves a 5 star resort. Food was...More
Let me start by saying that our favorite destination is Secrets Huatulco, and despite our best intentions, we always end up comparing everything to Secrets Huatulco. That being said, this was our first time to a Zoetry resort, and we were expecting the service to...More
First I will start by saying that we are well traveled and do most of my research for our hotels on trip advisor. I’ve learned how to weed out the people who clearly can’t be made happy no matter what level service they get. And...More
Response from Couplehavingfun | Reviewed this property |
We always tip at every meal and tip the maid every day. Doesn't have to be a huge tip, but I do think they appreciate the thought. Of course, that is us and tipping is up to the individual. But we have found that tipping... More
We always tip at every meal and tip the maid every day. Doesn't have to be a huge tip, but I do think they appreciate the thought. Of course, that is us and tipping is up to the individual. But we have found that tipping, even if it is a buck or two each time, gets you better service during your stay.