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1-5 Altamont Crescent, Kingston Kingston 5 Jamaica
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$154
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Free cancellation until 06/10/22
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$149
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (84)
Room & Suite (49)
Dining (23)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Altamont Court Hotel
Updated 14/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 32 hotels in Kingston
Location
Cleanliness
Service
Value
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Conference facilities
Banquet room
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
230Reviews5Q+A45Room tips
Traveller rating
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TxDude86 wrote a review Aug 2022
5 contributions
we had a layover in Kingston as part or our trip to Port Antonio. We spent our night in Kingston at Almont Court. This place is a nice little hidden gem in New Kingston; and is close to restaurants and clubs in the area. If you don't feel like leaving the grounds, it has a great pool; nothing fancy but sort of hidden with lots of trees (ackee, mango, etc) keeping it shielded from the bustle of the surrounding area. Rooms were clean with good air conditioning; beds were comfortable; service was friendly, and the price was right! I would definitely stay here again if i find myself in Kingston again (and I know i will!)
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sugarbun wrote a review Aug 2022
London, United Kingdom23 contributions13 helpful votes
Very friendly and hospitable staff. Room was very clean. Overall what stops this being an excellent is outdated decor and a weirdly designed, flat walk in shower floor lacking a tray that meant the entire bathroom floor got drenched during a shower. Not pleasant. Decor wise the hotel could do with a facelift.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lilbluemarble wrote a review Jul 2022
1 contribution
First, to anyone staying here, check your credit card charges before you leave. I feel there is a lot of bait-and-switch going on in this place. as in: you book your room thinking you are getting certain amenities and these are not there when you show up. My young son and I stayed at the Altamont in July of 2022 along with several family members of Jamaican background and we were all amazed at the mediocre way things were done in this hotel. I have worked at the front desk of a hotel myself and all I can say is that all of the bad reviews are spot on. Some of these date back to 7 years ago and apparently not much has changed , despite the occasional note from the hotel manager here on TripAdvisor. Operations are seriously lacking and some staff seem to not realize that they work in a service position and are not really aware of their job, besides trying to get as much money out of a guest, especially new ones. From the moment I walked into the reception I was faced with an employee whose demeanor was particularly friendly. It seemed forced. After leaving the reception desk I walked into a stuffy, musty-smelling room that was NOT what I had booked and just paid for, fees and taxes included. No water bottles were provided as stated on the hotel website. A relative told me that you had to ask for it. So back to the front desk. I was told a convoluted story about the booking system having an issue and that the operations manager was trying to be reached. Then I was asked to please stay in the room till the next day and the room configuration I booked would be arranged. I had found out that you had to ask for complimentary water bottles. One family member got hers, the rest did not. I asked for mine and was told that they have no water bottles, as there was a supply problem. That evening when my young son was asking for water I went to the restaurant to see if I could buy some, it was already closed. But, inside, I could see a lighted fridge full of chilled water! I told a maintenance man passing by that I needed a water bottle for my son and within 2 mins he was back with one. The next day, I went to the front desk after spending some time with my family and I was treated in a condescending manner by the same attendant who checked me in. I was asked if I had been there all morning. I replied yes, but I had stepped out with my family. (We had gone to a supermarket to buy, among other things, water.) I was told that she was expecting me to come early in the morning and that I could have used the phone to call her. So as a person who has done this very same job, I told her that the phone works both ways and it was HER JOB to call ME and tell me that she arranged my room, that, again, I had already paid for! At this point she seemed to wake up. She then said that I could pack my things and she would send a porter to take me to another room when it was ready. Ok great. Then I informed her that she should have told me WHEN I CHECKED IN, that I was not being provided the room that I booked. Again I could see that she realized that she had not been dealing with things properly. So I went to my room to pack my things and not long after, she came along with the porter and gave me my new room keys and brought two bottles of water. Ok very good, I find it commendable when someone tries to do the right thing. She made an effort to put things right and I thanked her genuinely. However, my stay had already been tainted. Upon my stay return home, I checked my credit card and on the same day that I checked in, I was charged about $75US for who knows what. I never approved or signed for this charge. This amount was almost the same amount as my taxes and fees, which again, where ALREADY paid! So, I have disputed this with my credit card company. While there, my father was also charged $80US, but to his face was told it was for some vague fees and taxes. Sadly he let it go, when he should have demanded justification and paperwork for this for charge. My family was in Jamaica for a huge celebration, but our experience at the Altamont will remain a stain on it all. And many of us left there, surprisingly disappointed. I was at least glad that it was not a noisy place and one could get a decent night's rest. This actually a lovely little hotel that just needs some upgrading. I understand that this is not always easy. But, all that could be made more tolerable if certain staff really did their best to make their guests' stay as easy as possible. Some staff however, were friendly, kind and helpful, mainly those on the lowest tier. The manager should make an effort to train staff properly.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert wrote a review Jul 2022
3 contributions
I stayed a night at Altamont. The first impression I got after entering the room was, it's clean and comfortable looking just like the online images. It met my expectations. It could use an upgrade on the, as it was not a smart tv but that's just me being fussy. As far as flaws go, the light switch for the bathroom light needs fixing for that room. It worked sometimes and in other times did not. There is some lose wire there, which I believe could easily be fixed. It is not a deterrant though as I would gladly use Altamont again and recommend them to my close ones.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michelle Tulloch wrote a review Jun 2022
Kingston, Jamaica1 contribution
I thoroughly enjoyed my stay, I was traveling from 4:00am on my day of check in not only was I accommodated with an early check-in but the staff was so professional and welcoming. Be prepared for some lovely art 🖼 in and around the hotel!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shushanna wrote a review Apr 2022
6 contributions5 helpful votes
Clean space the room was okay.Love the pool it was clean. It's a quiet environment. Didn't get free breakfast you have to pay for that. But i liked it and i will definitely book again. I enjoyed my little birthday get away.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bossville R wrote a review Apr 2022
1 contribution1 helpful vote
I had a very bad experience from the time of arrival. 1. Upon arrival, the receptionist was very cold, unwelcoming. After getting my info and paying for my stay, I was given my key and some basic instructions. 2. The room clean, but the fridge was not plugged in. The A/C was not on. 3. There was no coffee/tea in the room. 4. There were no cups in the room, or bathroom, and they did not have any available at the front desk. 5. TV reception sucked. 6. Room was musty. 7. The safe was not working throughout my whole stay, even they they came an serviced it. 8. My room key did not work after day 2. 9. Hot water was only available for 2 days because of a plumbing problem. 10. The bar was not opened after 7 PM, or during my whole stay. 11. The restaurant closes at 8 PM, but stop taking orders at 7:30. 12. No room service. On the good side: 1. The breakfast choices was very good. 2. Breakfast was fresh and well prepared 😋 3. The breakfast staff very friendly and service top notch. 4. My transportation arrangements was handled satisfactorily. 5. The king size bed was very comfortable. Like one review said, this place was more of a motel than a hotel. I would not stay there again unless they step up their game.
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Date of stay: April 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explorer96119 wrote a review Mar 2022
1 contribution
More a motel than a hotel 3* if that. Customer care on arrival was poor in particular lacking in the provison of basic information. No bar or eating facility after 7pm. No facility in room to make a hot drink. Nor facilities to obtain a glass of water onsite at 7pm when we arrived to the hotel after a 10 hour long haul flight. No welcome drink. Whilst there was a fridge in the room it was empty! Breakfast (albeit good) was overpriced and served on very small plates. Same portions on larger plates would be more presentable. The Waitress and coffee at breakfast good. The pool was out of use during the duration of our 4 day stay. The gym was dirty and unkempt equiptment broken. The room itself was dull, bed and and pillows comfortable bathroom adequate. Whether the above was/is due to the pandemic this motel was not ready to receive paying guests! Do not plan to return and would not recommend!
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Date of stay: January 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Donahue Jarrett, General Manager at Altamont Court Hotel
Responded 18 Mar 2022
Hi - Firstly, thanks for having chosen us. Sorry you were disappointed. As you intimated, some ( but only some) of the issues are directly related to the Covid-19 situation ( ie early closing time for restaurant, etc) . That being said, we have since your last visit, and in keeping with local protocols ( which are only now being relaxed) reimplemented the night shift at the front desk where snacks, juices and hot beverages ( kettles and sachets) are available. The restaurant / bar hours have also been extended to 10pm The fridge is empty by design. It is there for the use of guests who wish to keep their own items cold ( not so much as a mini bar) The only time our pool has been out of service was a couple of months ago when the pool pump broke down and was irreparable. The correct pump wasn’t immediately available but we got the pool back up. We apologize for the inconvenience caused by this disruption. We invite you to come back and see that we have a variety of Room categories and now that the materials were removed from the rooms to reduce touch points as recommended by the Ministry of Health, are now being put back in the rooms, perhaps they won’t be as “ dull”. In short, many of your legitimate complaints have since been resolved. We look forward to having the opportunity to change your mind
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yolande wrote a review Jan 2022
2 contributions
I absolutely love this hotel and will go back again. The bed and pillows were comfortable and the bathroom spacious and clean. I would suggest getting a door stopper for the bathroom door. The Continental breakfasts were delicious and the staff, especially, Tony were lovely. Other than the power outage on my last night I would say this is the place to stay. Yolande
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: The first floor was great for me but there is an elevator for easy access to other floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex wrote a review Nov 2021
Havana, Cuba1 contribution
I’ve had a very good experience here, the receptionists have been very kind and helpful, same as the Waitress at restaurant. The room is very spacious, have a very good king bed and comfortable pillows. Everything is super clean, very good water pressure and hot water in the bathroom. The hotel isn’t new, I knew that before I arrived for the pics I saw but everything works perfect. I was really scared about my trip for the previous bad critics I read here but it looks like they fixed everything. I personally recommend it. Thanks
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Donahue Jarrett, General Manager at Altamont Court Hotel
Responded 4 Nov 2021
Hi - Firstly thanks for having the faith that things would have worked out despite some reviews that were not so glamorous, especially when there are so many choices. Our upgrading is ongoing. We hope to see you again soon. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
altamont court kingston, hotel altamont court
LOCATION
CaribbeanJamaicaKingston ParishKingston
NUMBER OF ROOMS
58
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Frequently Asked Questions about Altamont Court Hotel
Which popular attractions are close to Altamont Court Hotel?
Nearby attractions include Emancipation Park (0.3 km), Bob Marley Museum (0.5 km), and Morgans Creek Ltd (0.5 km).
What are some of the property amenities at Altamont Court Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Altamont Court Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Altamont Court Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Altamont Court Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Altamont Court Hotel?
Conveniently located restaurants include Spanish Court Cafe, Sweetwood Jerk Joint, and Blue Window Restaurant.
Are there opportunities to exercise at Altamont Court Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Altamont Court Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Altamont Court Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Altamont Court Hotel?
Many travellers enjoy visiting Bob Marley Museum (0.5 km), Devon House (1.4 km), and Seville Great House and Heritage Park (2.6 km).
Is Altamont Court Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.