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Hotel Metro Residence

Charrier 9 Ruelle Casimir, Cap-Haitien 1113 Haiti
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.


#9 of 24 B&Bs / Inns in Cap-Haitien
Metro Residences Haiti is designed with you in mind. We've tailored each room, our hospitality and amenities to make your stay as enjoyable and relaxing as possible. We hope that our attention to detail shines through each and every moment of your stay. Welcome to Cap-Haitien, "Welcome Home to Metro Residences"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Meeting rooms
Bar / lounge
Breakfast in the room
Special diet menus
Vending machine
Baggage storage
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
6Reviews1Q+A0Room tips
Traveller rating
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Time of year
Traveller type
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Blank70 wrote a review Mar 2019
London, United Kingdom90 contributions76 helpful votes
Perhaps I am being a little mean in my rating. This is a classic of the type of hotel you can encounter when the owner decides it will be a good idea to list on overseas booking sites yet does not prepare the staff for the different type of customer this will attract. The first thing I was hit with was a demand for an extra $5 a night although I refused to pay this referring to my internet confirmation. As to the room, well it depends which one you get. My first was nearly a basement with one small window high up and was so badly lit it was impossible to read, the only light in the main area being for ornamental purposes. Only after I asked for more lighting was I changed to a much larger room which had the benefit of natural light in the day although the other lights were not impressive.The basic facilities were just that. good enough for a night's sleep. Despite its listing the hotel no longer serves food and it is necessary to shop locally. On reflection I would have chosen in a different part of town although nothing bad happened, the staff tried hard and I had the pleasure of conduction a conversation in Haitian creole via Google Translate!
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Date of stay: February 2019
Sleep Quality
Trip type: Travelled solo
1 Helpful vote
eyemabajan wrote a review Jul 2017
PA21 contributions8 helpful votes
Stayed here one night. The pros: hot water, good water pressure, no electricity blackout, small flat screen TV, AC unit. The cons: the free parking can fit probably 3 vehicles and if someone has to get out you will likely be disturbed-we were quite annoyed when a man knocked on our door at 12:30 am to announce that we needed to move the car so he could close the security gate, particularly since another worker had already directed our parking so that the gate could close. When questioned his colleague admitted that he hadn't even tried to close the gate; the wi-fi we were directed to use is unsecured and only worked when we were at the front desk, the front desk lady acted irritated when we asked why we couldn't use the secured Metro residences wi-fi that popped up; the toilet had a brownish-green material on the seat and behind it although the front desk woman had sent her colleague to check our 2nd floor room before we went up. (The rest of the room was clean.)
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Date of stay: July 2017Trip type: Travelled as a couple
Traveller1561 wrote a review Feb 2017
Victoria, Canada109 contributions44 helpful votes
Considering this is Haiti, for someone on a budget this is a good option. We speak creole, so not sure how this would be if I didn't speak Creole. Staff are very kind, but not always aware of what they should be doing to provide a foreigner good service. But on the plus side, the water was hot, it was relatively clean, the internet worked, as did the AC. Not a bad location since it is on the main road into the city. Several gas stations nearby. Breakfast was provided n time every morning.
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Date of stay: February 2017Trip type: Travelled with family
Philippe M wrote a review Apr 2016
64 contributions15 helpful votes
I guess it's very good for Cap Haitien where they have a lot of power and water outages! They have hot water, AC, and a priceless generator!!! I initially was in a room downstairs. It was a very reasonable size with a kitchen. The bad part is that it leads right in the front of the hotel. at 6am on a Saturday morning, the maintenance guy was using a blower to clean. I went out and complained. He didn't stop right away. I asked to change room for my 2nd last night and changed to a higher floor in an adjacent building way smaller but quieter. Local food BK served... Poor free wifi signal
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Date of stay: March 2016
Sleep Quality
Trip type: Travelled solo
iouA wrote a review Mar 2016
Aveiro84 contributions88 helpful votes
The owner is very friendly, polite, responsible and helpful. He took care of totally organizing our visit, i.e. sending a taxi to meet us at the bus station, accommodation, tour to the Citadelle and Sans Souci, city tour, breakfasts, recommending an evening restaurant, and finally departure. Everything ran exactly according to our previous agreements, always on time and at a very reasonable price. The hotel itself even exceeded our expectations. Actually, to European standards, this is quite a basic hotel, but to Haitian standards it is well above excellent. We had all the required facilities like very clean and comfortable beds, clean room, wifi in the room, air conditioning (a bit weak, but OK), hot water with good pressure and a constant electricity supply. The towels were changed daily. The staff does not speak English (the owner speaks excellent English), but we had no problem because they were attentive and friendly and we managed to speak in a mixture of Spanish, English and a few French words.
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Date of stay: March 2016
Sleep Quality
Trip type: Travelled with family
US$55 - US$57 (Based on Average Rates for a Standard Room)
CaribbeanHaitiNord DepartmentCap-Haitien
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Frequently Asked Questions about Hôtel Metro Residence
Which popular attractions are close to Hôtel Metro Residence?
Nearby attractions include Labadee (5.0 km), Augusnel Tour Haiti (3.9 km), and Cathedrale Notre Dame de Cap Haitien (4.2 km).
What are some of the property amenities at Hôtel Metro Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hôtel Metro Residence?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hôtel Metro Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hôtel Metro Residence?
Yes, free parking is available to guests.
What are some restaurants close to Hôtel Metro Residence?
Conveniently located restaurants include Lakay, Cap Deli, and Auberge du Picolet Restaurant.
Does Hôtel Metro Residence have an airport shuttle?
Yes, Hôtel Metro Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hôtel Metro Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Hôtel Metro Residence offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Hôtel Metro Residence?
Many travellers enjoy visiting Heros de Vertieres (0.7 km).
Is Hôtel Metro Residence accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.