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Grand Bahia Principe Cayacoa

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3,602 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Cayacoa
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Showing 2,611: English reviews
montreal
Reviewed 23 October 2013

food is average and wine tastes like piss even at the a la carte restaurants- it's like someone emptied the bottles and filed it with sock water or worse. the hotel is not kept up - there are dead flies if you look around. really disgusting. the entertainment staff is really not interested in doing their job, they'd rather sit...

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Helpful?
7Thank CoyneJohn
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: We greatly appreciate that you have chosen our Grand Bahia Principe Cayacoa as your holiday destination. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. We really hope to consider coming back to ay Bahia Principe Hotels & Resorts and and be able to change any negative...

toronto
Reviewed 22 October 2013

This is my 6th Bahia property and my 8th trip to the Dominican. To preface this review, I'm a Cancun guy, so my expectations on 5 stars are very high. I'm writing this review because it's raining outside (not the resorts fault lol ). So let's begin. My tevel agent booked us at the Royal Golden rooms - we're on...

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9Thank healer677
División Cuarto... B, Director de Relaciones Públicas at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: For all our team working is grateful to read this review while you still stay with us, this is a really good way to know our services quality at the moment. We are satisfied to hear that you are having an excellent stay in our hotel facilities and premises, reviews with details such like yours are for...

Burlington, Ontario, Canada
Reviewed 22 October 2013

It was a wonderful trip and I have no trouble recommending it to others. Sun worshipers will love the pool and the beach, and if you need some shade it is always just a few feet away. The hotel is very clean and the more you look around the more you appreciate how nice it is. The people are always...

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Helpful?
4Thank Dwayne B
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear Dwayne: We greatly appreciate all feedback, since is the best way we have to evaluate our daily performance. We are happy to know that you enjoyed our facilities and to hear that you absolutely loved Grand Bahia Principe Samana. We don´t know how to thank you for such wonderful compliments. Please let us know of your next visit. We...

Reviewed 22 October 2013

My first time to DR and the cayacoa just reinforced my love for the island. The staff especially in the buffet Raymond, Dadys, Carolin, Edwin, Manuel and Maria treated me and my friend like family many thanks for looking after us and your smile and humour. also many thanks to the entertainment team Julian, Fernando and Carolin and the lovely...

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Helpful?
2Thank misselvis78
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: Please allow us to reassure that we are extremely proud to know that we have provided you a fantastic experience and a wonderful birthday celebration. We are pleased to read that in our Grand Bahia Principe Cayacoa all the whole staff treated you like royalty. They will be delighted with such nice gratifications. It’s our sincere hope...

King's Lynn
Reviewed 21 October 2013

Well to start with my wife and I were going back to Turkey, however due to Thomson downgrading the Hotel in Kussadasi we switched to go long haul to the Dominican. A decision we will never regret. We decided to make this a second honeymoon for our fifth wedding anniversary and couldn't have done it in a nicer place. From...

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5Thank campy31
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: It is a pleasure to read that you loved your trip with a good value and exceptional service. Our team working will be proud to know that they make your experience a good one. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank...

Nottingham, United Kingdom
Reviewed 19 October 2013

First and foremost i really Cannot for the life of me believe why people would give a bad or negative review on this hotel it amazes me what people want because at this hotel you are virtually wanted for nothing the staff wait on you hand and foot they are so friendly never walk past without saying hi or "hola"...

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4Thank EmHxx
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: We are happy to know that you had an fabou vacation staying at Gran Bahia Principe Cayacoa! We enjoyed reading your review and we thank you for your kind comments; also we are thrilled to know that we went beyond your expectations and we would love for you to return in the near future. Bahia Principe Hotels...

Swindon, Wiltshire, England
Reviewed 19 October 2013

Just returned from a 2 weeks stay at the Cayacoa, with my wife and her parents. From check-in to check-out we were treated like royalty. The reception staff were great, we had a problem with the lock on our door but it was fixed quickly by the friendly maintenance man. The bar staff kept us hydrated with some delicious rum...

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Helpful?
2Thank Swindon_Guy
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear TripAdvisor member: Thank you for recommending Grand Bahia Principe Cayacoa as a great place to stay. We are glad to know that you felt like royalty. Also we are glad to find out that there were some aspects from our services you find worth to mention, especially our food and staff. It will be an honor to host you...

Portsmouth, United Kingdom
Reviewed 19 October 2013

Stayed at Cayacoa for 2 weeks from 3/10/13 Having read some of the negative reports, we are left wondering if we actually stayed at the same hotel. If you want a relaxing peaceful holiday with no worries then this is the place to stay. Some guests have complained about the amount of steps to get around the complex to various...

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Helpful?
5Thank rosemarie r
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear Mrs. Rosemarie: In the name of our General Manager and all staff members we would like to thank you for vacationing with us and you for recommending our Grand Bahia Principe Cayacoa. It is wonderful to know that you enjoyed it so much. Thank you for your comments and looking forward to welcoming you once again. Bahia Principe Hotels...

Shrewsbury, United Kingdom
Reviewed 18 October 2013

First off, I would like to say, I do not know why there have been negative reviews left! This hotel was fantastic-I returned home today after two weeks there. On arrival we were greeted with dancers and cocktails, room keys etc were given to us on the coach transfer. You could either wait for a bell boy or take your...

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Helpful?
4Thank Lauren P
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear Mrs. Lauren: Please allow us to reassure that we are extremely proud to have provided you an outstanding experience, which reflects the commitment and quality of service we have exhibited through the years. Thanks for your comments and looking forward to seeing you soon with us. Bahia Principe Hotels & Resorts, your best hotel in Samana. Greetings, Albis Corredor...

Hamilton, Ontario, Canada
Reviewed 18 October 2013

Arriving to the resort, we were checked in quickly & efficiently. Our luggage was taken to our room & were were told where the buffet was, should we require food. We did all that & changed to find the beach. It is not a long beach, but the sand was white & there were enough lounge chairs for us to...

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Helpful?
6Thank Laurie F
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this review

Dear Mrs. Laurie: We value your opinion about your recent stay in Grand Bahia Principe Cayacoa, now that our guest experiences are the key ingredient to analyze and improve our daily performance. We are so happy to learn that you had an amazing time with us and you didn´t regret choosing us as your holiday destination. Thanks for sharing you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services: Main pool with Jacuzzi surrounded by a sun terrace 3 beachside hydromassage tubs Loungers, sun umbrellas and towel service BAHIA SPA (additional charge) Water activity centre WiFi access in the lobby (1h per day free of charge) Wedding gazebo Buffet-style main restaurant and 3 speciality restaurants 4 bars, cocktail lounge, chill out zone, 1 snack bar Sports facilities: gym Pueblo Principe: Shopping and leisure mall with local craft stores, live music, shows, stores, bars and disco. Rooms: 295 rooms including 4 types: Standard, Standard with Sea View, Superior Junior Suite and Club Golden Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror. Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Terrace WiFi (additional charge) Junior Suite: sitting area, sofa-bed and ironing set Club Golden Junior Suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Park Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Auditorium for corporate meetings Panoramic lifts Personalised menus (for celiacs, diabetics, etc.) Available on request Specialised service for organising weddings, incentive trips, events and anniversaries. ... more   less 

Additional Information about Grand Bahia Principe Cayacoa

Address: Loma Puerto Escondido s/n, Dominican Republic
Region: Caribbean > Dominican Republic > Samana Province
Price Range: ₹ 8,780 - ₹ 30,561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Cayacoa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Gran Bahia Principe Cayacoa Hotel
Gran Bahia Principe Cayacoa Samana
Hotel Style:
#5 Top resorts Hotel in Samana Province
#6 On the Beach Hotel in Samana Province
#6 Spa Hotel in Samana Province
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Cayacoa staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Cayacoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the main hotel. The upper floors you get a better view.”
 of 5 bubbles 881andrem, 29 Nov 2016 | Read review
“5th floor had great views of the sea from the balcony”
 of 5 bubbles brickles2016, 29 Nov 2016 | Read review
“If you have mobility issues ask to stay in the main building (like stairs or lots of walking)”
 of 5 bubbles patriciabI5819MT, 27 Nov 2016 | Read review
“All rooms seem to offer lovely views”
 of 5 bubbles LoveMyHolidays16, 20 Nov 2016 | Read review
“book in main hotel if travellers have mobility issues there is an elevator”
 of 5 bubbles Lori-Ann1967, 18 Nov 2016 | Read review
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