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Grand Bahia Principe Turquesa

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Grand Bahia Principe Turquesa
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1,965 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Turquesa
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Showing 765: English reviews
St. John's, Canada
Reviewed 19 March 2015 via mobile

My husband and I are here now and we're a little worried about the coming due to the reviews. However, we are here and loving every second of it! We still have 4 days left and are already talking about coming next year. We have had no issues at the restaurants, our room is beautiful, easy to get lounge chairs...

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Helpful?
10Thank swight88
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a real pleasure to learn that you are enjoying a nice time together with us and love everything. We wish to continue providing the best of our personnel hospitality, the quality of our services and facilities, and offer you an unforgettable...

Woodbridge, Canada
Reviewed 18 March 2015

Resort is huge, clean, food is ok, staff is not as friendly as I expected them to be. Only 1 hour of Wifi daily in the lobby, otherwise you have to pay for it. Have to pay for room safe, if you want to use it.

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5Thank Spooky31058
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We thank you for taking the time of sharing your opinion which we will take in the highest consideration. We hope that you can visit us once again. Kindest regards, Vianca Graciano Bahia Principe Bavaro Resort

Winnipeg
Reviewed 18 March 2015

We enjoyed our stay as a family as the Turquesa. We had never stayed at a Bahia Principe before, and it was huge! We prefer smaller resorts so would probably never stay here again. It was nice if you like larger resorts though. Lots of activities going on. The Theatre had some great acts! Staying at the Turquesa, you will...

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2Thank andreawhitehead7
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Andrea, Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services but we always respect our client´s preference. We are looking forward to welcoming you in the near future in any of our Hotels and have the...

Mason City, Iowa
Reviewed 16 March 2015

after a long wait for a room we finally got checked in.... that was about the only thing that was less than satisfying. well the food in the buffet was not all that but.... the staff A plus they all were very kind and lots of fun. Elena took great care of us she visited or called daily to make...

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Helpful?
3Thank sally g
Viancagraciano, Gerente at Grand Bahia Principe Turquesa, responded to this review

Dear Sally, It is a pleasure for all of us to hear that we were able to fulfill your expectations and we did not deceived you. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers. Elena is very grateful with your comments. Looking forward to welcoming you once again in paradise!...

Altoona, Pennsylvania
Reviewed 15 March 2015

First off... our recent stay (5 couples avg age 55) was wonderful. Pro's : Turquesa is one of the 5 resorts in this complex, It's location is actually a plus...as it is near the Pueblo, and the main theater. The Rooms were clean and w/o problems. The food is very good. The wait staff , bartenders and hostesses are all...

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10Thank James M
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear James, I would like to thank you for bringing to our attention your comments about your stay. At Bahia Principe our goal is to make your vacation become an unforgettable experience. It is an honor to read that you enjoyed a wonderful stay. We are seriously committed to the achievement of our guests' satisfaction, since their opinion is very...

Chateauguay, Canada
Reviewed 15 March 2015

We traveled to the Grand Bahia Principe Turquesa from Dec 19th to 26th, 2014. So...as a Christmas Gift..my older sister sent us to Punta Cana for a week along with my niece and her boyfriend. That's a story in itself...but i digress. Before I begin this review. A special shout out to Estaban at the Buffet...Ilma at the Lobby bar...

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Helpful?
4Thank Rod T
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Rod, Our main goal strives in achieving our guests' complete satisfaction, now that they are the axis that governs all of our activity and it is towards them that we head our constant effort every day. We are really sorry to hear that you were not satisfied with your stay and apologize for the inconvenience you have experienced. Best...

Calgary, Canada
Reviewed 14 March 2015

First of all was looking forward to being where I'd never been before and I must say, they have the most beautiful airport I've ever seen. Almost as good as it gets. Then at the hotel it began to fall apart....fast! We were taken to our room only to find out the key didn't work, so one of the two...

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2Thank menhe
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, I would like to let you know that we take our guests observations into great consideration with the aim to reinforce the quality of our services. We cannot tell you how sorry we are for the experience you have transpired. We are seriously committed to the achievement of our guests' satisfaction, since their opinion is very important to...

Barrie
Reviewed 14 March 2015

we checked in on March 5th, the registration process was long, painful and Carlos was incredibly rude. we didn't get to our room until after 5pm (we got there at 1pm), we were told to line up multiple times only to be told to wait some more. we asked for "no ground floor" and what do you think we got?...

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4Thank Lisa M
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Lisa, We would like to extend our most sincere apologies for any inconveniences or difficulties you have experienced during your stay. We strongly believe that our guest’s satisfaction depends of the daily performance made by the staff. We are sorry for not being able to fulfill your expectations. We really hope to consider coming back to this Caribbean paradise...

Barrie, Canada
Reviewed 14 March 2015 via mobile

I my wife and kids along with my entire in-law clan went on a vacation here and honestly don't bother! We were given attitude by women at the doors of neighbouring hotel buffets that we were NOT allowed to be there! Service is absolutely horrible and the front desk people are especially rude. We spent close to 15k on this...

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2Thank dmbarrie
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We are really sorry for not being able to fulfill your expectations with our services. Concerning the lack of service you mentioned, please allow us to inform you that your point of view has quite surprised us, since it is not normal that we receive those kinds of remarks from our clients. I sincerely apologize for the inconveniences...

Selbyville, Delaware
Reviewed 14 March 2015

We were at the Turquesa March 2-9. The Turquesa is furtherst from the beach; however, the trams run all the time. We were in building 40-close to the lobby, buffet restaurant and swim-up bar. Entertainment from the lobby was loud, but ended at a decent time. Beds were very hard. For some reason, this is a recurring problem in the...

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1Thank 1020ice
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We are very pleased to read that you had an excellent time thanks to the outstanding drinks and service you received by the staff. It is a pleasure for all of us to hear that we were able to fulfill your expectations, and it is wonderful to know that you consider coming back to our Resort. Always at...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,678 - ₹ 26,951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
484 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa #41 was close to everything, yet not too close that it was noisy.”
 of 5 bubbles marianne_keith, 14 Feb 2017 | Read review
“We stayed at #42 Villa overlooking the pool. It is a bit noisy from 10 AM- 6PM but quiet in the evenings. Pool closes at 6PM.”
 of 5 bubbles 577scott, 12 Feb 2017 | Read review
“Villas are very echo-y and some are close the the road... ask for a room away from the pool if travelling with small kids.”
 of 5 bubbles nicoya-shae, 7 Feb 2017 | Read review
“Villa 40, close to pool, buffet and lobby”
 of 5 bubbles momof20407, 6 Feb 2017 | Read review
“Bring travel mugs or cups to fill your drinks at the bar”
 of 5 bubbles LindaM022017, 6 Feb 2017 | Read review
5 of 5