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Grand Bahia Principe Turquesa

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Grand Bahia Principe Turquesa
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2,066 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Turquesa
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Showing 816: English reviews
toronto
Reviewed 1 week ago

Just got back from the Turquesa! Had a fab week, full of sun, swim and drinks! Overall an awesome relaxing week! *Check in was an annoying process. Got in late, problem with the 1st room-it was already assigned to someone! 0_0 **FRANCESCO, THE BELL BOY was phenomenal! Took us back to the front desk. Communicated the issue to management, and...

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Helpful?
1Thank kimnjab
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Kim, Please allow us to reassure that we are extremely proud to read that you keep us loyalty. We do not know how to thank you for this kind of comments, and we apologize for any inconvenience you may have had during your stay that tarnished your perception of us. Rest assured that it is a compliment to forward...

Newnan, Georgia
Reviewed 1 week ago

The resort itself is beautiful. The property is well maintained. The rooms did not have that muggy island smell. This was a last minute trip that was 50% percent off on hotels.com still paying an average of $225.00 a night. The food was very good with the exception that I have never had paella made out of pasta. Paella usually...

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Helpful?
1Thank Rosie r
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are sadden to read we did not reach your expectations and we apologize for any inconvenience you might have had in our hotel and thank you for your observations that will be studied by the correct department to help improve our services. On the other hand we thank you for highlighting our beautiful complex and good rooms....

Ottawa, Canada
Reviewed 2 weeks ago

Very good overall resort. Great food I would recommending the Italian and Mexican restaurants. The room is great but it is time to change the towels. One disappointment was the money grab of the safe $ 4 a day. Ridiculous for a 5 star hotel. Entertainment was great. The people are wonderful. The beach was too small for the side...

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Helpful?
Thank Seby2650
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are glad to know that overall you had a great experience in our Grand Bahia Principe Turquesa. Thank you for acknowledging our Mexican and Italian restaurants, entertainment and comfortable rooms. You can be assured that alll your observations will be taken in the highest consideration to improve our services. We look forward to host you again in...

Toronto, Canada
Reviewed 2 weeks ago

This was our second time at Grand Bahia Principe Turquesa. We booked the vacation with Expedia and all went smooth. Don't believe the bad reviews. This is a good resort. The staff there is friendly, helpful & polite. All people in key positions to deal with tourists (reception, tour operators' representatives, managers, etc...) speak English; some speak French and some...

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Helpful?
1Thank lisaandjerry2016
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Lisa and Jerry, We are thrilled that you returned for a second time to our premises and would like to thank you for your comments regarding our comfortable rooms, watwerpark and facilities, good food and drinks, entertainment, friendly and helpful staff and our beautiful golden beach. Please feel free to contact us prior your arrival. We will be at...

Reviewed 2 weeks ago via mobile

I would just like to say what a great place There are loads do within the complex and outside. We stayed for to weeks and had the best time. Staff are so friendly and what for nothing Bar staff are fast and enemy fast if you tip Food was great lots of choices but not always hot if you ask...

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Helpful?
2Thank jonnny5
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Johnny, We are joyous to know you enjoyed of the best vacation ever in our Grand Bahia Principe Turquesa. Thank your for highlighting our amazing staff, the gastronomic variety we offer and our night entertainment. We are already looking forward to welcoming you once again next year and continue creating memorable experiences for you at our Bahia Principe Hotels...

Fort McMurray, Canada
Reviewed 2 weeks ago via mobile

MAD HOUSE, They ran outta vodka, cranberry, lemon Aid , FOOD. Towels, Rooms not ready, Upset people everywhere. Over worked bartenders. In talking to the staff, THEY DUE NOT HIRE EXTRA STAFF FOR THE BUSY SEASON. The resort is nice. Huge. Lots of walking. Dominican airport and customs a nightmare. People were passing out on the out Bound customs check...

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Helpful?
2Thank mudpro42
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We regret not having been able to achieve our main objective with you, which is our guests entire satisfaction. Thank you for taking the time to let us know about your experience at our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as...

Canada
Reviewed 2 weeks ago

Turquesa is part of a very large complex of Bahia Principe resorts. It is the further form the beach. But can take a ride to get to the beach quickly. Stay with family our daughter enjoy the resort it is oriented toward family setting. Staff was nice and attentive to our needs. The waterpark is a little bit of a...

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Helpful?
Thank someonefromthenorth
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is wonderful to hear that you enjoyed in Grand Bahia Principe Turquesa a great family vacation and could take delight in our activities, restaurants and comfort of our rooms. We are looking forward to see you soon in our resorts. Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Appleton, Wisconsin
Reviewed 3 weeks ago

We had a great experience and very relaxing vacation at this hotel. We are a family of six and the four children range in age from 14-23. We were a little concerend reading some of the reviews that complained about this hotel. Too many little children, food bad, condition of the rooms. Our experience was great. The buffet was very...

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Helpful?
2Thank clobadger87
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. It is wonderful to know that you enjoyed such an amazing stay with brilliant treatment from our staff, great food, transportation system and entertainment at our Grand Bahia Principe Turquesa. Please feel free to contact us...

Reviewed 4 weeks ago

We loved this resort. I traveled with 5 other girls, ages 22-24. We had an absolute blast. ROOMS: Our villas were 46 and 47, which were fine. We didn't have the greatest view, but we asked for rooms close together so that was our only option. The rooms were very clean. Our fridge was stocked with beer and water, but...

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Helpful?
3Thank Jerica J
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Jerica, We would like to thank you for sharing your experience and for highlighting our plenty food selection, friendly people, clean rooms, beautiful grounds, wonderful balconies, and nice bartender. Please rest assured that your observations have been taken in the highest consideration. Looking forwarded to seeing you soon! Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Warsaw, Poland
Reviewed 4 weeks ago

Very nice and good place. Very kind and friendly people who work there. Delicious food and drinks. Beatiful beach, warm water in ocean, we love it. Entertaiment team is great! We will come back there for sure!

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Helpful?
1Thank 437anuchao
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is a pleasure to read that you experienced a very e enjoyable stay in our wonderful Grand Bahia Principe Turquesa, due to the great entertaiment team. Thank you for your comments and looking forward to welcoming you once again! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 5 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao | Playa Bavaro, Seccion Baigua-Higuey, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,070 - ₹ 23,971 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
524 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bld 2 or 4 are close to the Pool & Buffet”
quist, 18 Apr 2017 | Read review
“All the rooms at this hotel are garden view can't see the ocean.”
someonefromthenorth, 5 Apr 2017 | Read review
“get a room close to the main building to save your feet”
75tarav, 21 Mar 2017 | Read review
“Great hotel for a big company of friends”
mandarinchik1, 20 Mar 2017 | Read review
“villa 40 - this is right beside the entertainment area of the lobby-music nightly til 10:30.”
266MaryM, 19 Mar 2017 | Read review
5 of 5