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Occidental Caribe

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8,420 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Caribe
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Showing 4,519: English reviews
Indianapolis, Indiana
Reviewed 26 April 2013

My (pregnant) wife and I just returned from a very relaxing trip to Barcelo Punta Cana (aka Barcelo Premium). I would not have chosen this resort with all of the negative reviews, but my brother and sister in law had already booked their trip. We got a really great price and decided to prepare for the worst. While their were...

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Helpful?
1Thank sadibabi
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Concerning your comments...

Merrimack, New Hampshire
Reviewed 25 April 2013

Our family recently went to the D.R. we stayed at this hotel and the Occidental Grand. The Barcelo had much more going on, rock climbing, music and dancing by the pool during the day, volleyball on the beach, kids area. The buffet was huge and we ate there most days, the food had good taste but the meat quality was...

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Helpful?
Thank Matt L
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Matt, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are sad to read that we couldn’t fill your expectations regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. We take all guest feedback very seriously; therefore we appreciate all...

Toronto, Canada
Reviewed 25 April 2013

I feel so bad to write this review, but this is the only way you can improve. We arrived on the 9th at 2 pm (14 people). Our rooms were not ready, there were 2 kids, 9 months and 13 months. We tried to get atleast 1 room so that we could shower and change them and we were told...

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Helpful?
1Thank daffers123
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest: First and foremost, thank you for taking the time to communicate your opinion about your last stay at Barcelo Punta Cana. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual level of service...

Beamsville, Canada
Reviewed 25 April 2013

I really am writing this review to dispel and negative reviews. I was at this Resort from April 4-18, and have no negative comments. There is no need to be picky when your here to relax. This Resort is well maintained, always being groomed and cleaned all day long. Staff pick up cups and straws on the beach all day,...

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Helpful?
Thank TheMahon
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud...

Reviewed 24 April 2013

This is an All Inclusive Hotel with very good infrastructure and restaurants. The only problem that I had was the first room that I got. The air conditioning was noise but I complained and they moved me to a better and newer room.

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Helpful?
Thank Flavio V
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Flavio, Greetings, thanks for choosing Barceló Punta Cana for your holidays. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We are happy to read that you enjoyed your stay with us. We hope you give us another chance to serve you, if you happen to visit...

Fairfield, Connecticut
Reviewed 23 April 2013

The Hotel was very nice, Clean and all workers were nice. When we arrived the room was not ready but the staff took are bags and we went to the pool. The room need some adjustments when we arrived to room and the hotel staff came right up. Pools and water front were very clean. I've been to the island...

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Helpful?
Thank Boater2013
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. At Barcelo Punta Cana we work continuously every day to improve our facilities, being your comments very important to increase the hotel value. Concerning your comments about the quality of our food, we would like to point...

Toronto, Canada
Reviewed 22 April 2013

I had my wedding at Barcelo on April 12.13 and was very happy and satisfied with the service. My coordinator Ariana and Evelyn were great to work with and ensured that everything was the way I had planned it to be, from the ceremony to dinner reception followed by a beach party. I want to thanks them for making our...

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Helpful?
Thank Jasna13
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Jasna, First of all, again our congratulations for your wedding; wishing you a happy life together! We are happy to read your kind notes on Trip Advisor about your stay with us. We are delighted to know that our facilities and services have left a memorable experience. For the Barcelo Punta Cana, all observations, suggestions or criticisms are very...

Dartmouth, Canada
Reviewed 22 April 2013

Just home from our fifth year of vacation (two weeks) at the Barcelo Punta Cana Prestige Hotel. The employees are fabulous and extremely friendly. Management always takes time to stop and chat to make sure our group is happy and have everything we need. The employees must be treated well as we have seen the same faces year after year....

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Helpful?
Thank Sue B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sue, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. It a pleasure to read that we provided you a relaxing vacation.As a repeat guest your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic...

Hamilton, Canada
Reviewed 22 April 2013

Arrived at the Barcelo and our first impression was that it wasn't so bad. Room wasn't ready so we went to have lunch. Took a little bit to find something half decent to eat. Everything started to go downhill from there. Food was horrible. We are not overly picky and what we did eat, had no flavour. The buffet area,...

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Helpful?
Thank AldoCos
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Aldo, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. At Barcelo Punta Cana we work continuously every day to improve our facilities, being your comments very important to increase the hotel value. We appreciate if you join us once again in the future and you can...

Port-au-Prince, Haiti
Reviewed 21 April 2013 via mobile

We stayed with my boyfriend in this hotel for 7 days on February. First of all if you want to get here via expreso bavaro this hotel is not on the route so you need to pay additional taxi to get here. The staff is very rude in reception and rooms are not so clean. The nice thing here is...

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Helpful?
Thank melinaa427
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Melina, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We wish to inform that our Beach Party takes place once a week. We are glad...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 8,291 - ₹ 20,858 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Hotels.com, BookIt.com, Orbitz, Travelocity, Expedia, Barcelo, HotelQuickly, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
503 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is totally worth the extra money.”
945lindaf, 22 Apr 2017 | Read review
“If you want a great view of the ocean, pick a room that facing it. Otherwise ask staff for quiete rooms.”
robjohn2017, 22 Apr 2017 | Read review
“They are doing upgrades so hard to give a tip for this.”
sassyas, 20 Apr 2017 | Read review
“The 7 block was older, but closer to pool. Garden side if you want quiet to sleep better. Pool side if you want a great view.”
896cydneyh, 20 Apr 2017 | Read review
“Building 7 is close to pool and beach. Also great view on the 4th floor”
PamR245, 19 Apr 2017 | Read review
5 of 5