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Occidental Caribe

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8,277 Reviews from our TripAdvisor Community

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Showing 4,420: English reviews
New York City, New York
Reviewed 13 June 2013

We got here at night, it is a beautiful hotel, but do not judge a book by its cover! It was dirty! Our room had bugs, and our toilet did not flush!!! No one came to look at it either! We only stayed one night and never again!

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Helpful?
1Thank alyssa b
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Alyssa, First and foremost, thank you for taking the time to communicate your opinion about your last stay at Barcelo Punta Cana. We are very concerned to read that your experience with us did not live up to our usual level of service . Indeed, your well being and entire satisfaction is our primary goal. We would like to...

Kansas City, Missouri
Reviewed 12 June 2013

I am a travel agent and travel all over the Caribbean and check out many hotels. If this hotel was rated a 5 star, I would not give it the best reviews, but it is EXACLTY and more of what you would expect a 3 1/2 star to be, which is exactly what it is rated. For the people that...

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Helpful?
Thank Joey K
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Customer, Greetings, thanks for choosing Barceló Punta Cana for your holidays. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We are happy to read that you enjoyed your stay with us. We hope you give us another chance to serve you, if you happen to visit...

Dublin, Ireland
Reviewed 12 June 2013

We just returned to Dublin after spending the most fantastic two weeks at the Barcelo hotel. We can honestly say it was the best holiday we ever had from the time we checked in until the time we left. Sandy (manager) and all her lovely staff were so welcoming and the treatment we got was very high standard. This was...

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Helpful?
1Thank Jackie B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Patrick & Jackie, We appreciate the time you invested in writing a review of your recent stay and on behalf the entire team at Barcelo Punta Cana we would like to express our gratitude for the kind words you have submitted about us. Also, we would like to sincerely thank you for acknowledging so many positive elements experienced during...

Grand Rapids, Michigan
Reviewed 9 June 2013

My wife stayed at the Barcelo for our honeymoon. We had a tough time finding a place that we wanted to stay. The main reason that we chose the Barcelo was that they had a package that included airfare and so we were sold. The resort is quite a drive from the Punta Cana airport. When we arrived we were...

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Helpful?
3Thank rampantfox
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, We greatly appreciate that you have chosen Barcelo Punta Cana for your holidays and Honeymoon. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is a pleasure to read...

Hartford, Connecticut
Reviewed 8 June 2013

I stayed at the Barceló Punta Cana beginning of April 2013. Looked great when we pulled up but it went downhill from there. Check in line was terrible. Two people working behind the desk, no specific line, people cutting each other, took over an hour to check in and our room wasn't even ready. Restaurants/Bars -- Food was ok, not...

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Helpful?
3Thank KristenLynn23
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Kristen & Lynn, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and...

Toronto, Canada
Reviewed 31 May 2013

I was at this property for a friend's wedding in April. The property is very nice and the beach is spectacular. The food was very good and the a la cartes were great, especially the Japanese restaurant. I paid about 1450 CDN for a single room which was nice to have although it was tucked away in one corner of...

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Helpful?
4Thank cleffer
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

Naples, Florida
Reviewed 30 May 2013

Just want to start off by saying to those that complain about this hotel must not take one dollar to tip anyone out of their pocket. Got back yesterday after spending 1week there and I am so ready to start planning for my next trip back. Went with 2 friends and my husband met us there a couple of days...

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Helpful?
1Thank Aileen V
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Aileen, Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff. Thank you for naming those who made a difference during your visit, like Cecilia....

Myrtle Beach, South Carolina
Reviewed 30 May 2013

Family Father 53, Mother 47, Daughter 25 and Son 20. 7 day stay. May 22-29. Check-In Went very well. Arrive at 2:30 pm. Rooms were not ready, but I knew this going in that by Resort policy, rooms are not available until 4:00 pm. They issued our wrist bands and we were free to roam the resort and to get...

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Helpful?
1Thank mcherry305
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taking into great consideration for their analysis, in order...

New York City, New York
Reviewed 29 May 2013

The beach was beautiful, white sand and crystal blue waters, very clean as well. This property was very nice but if you're going to have some fun, I don't recommend this property. This is an all inclusive resort and they just did not have any fun activities. Other all inclusive resorts that I have stayed at, there was so much...

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Helpful?
Thank K P
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, especially what refers to the entertainment offer, giving us the...

Stevenson Ranch, California
Reviewed 29 May 2013

I spent the weeks before I traveled to Barceló Punta Cana reading other reviews. I am writing this review in the hopes that I can help someone who is going to this hotel soon. Here are the pros: Staff: The staff was wonderful. The bartenders at the swim up bar were great, the cleaning staff worked very hard, the front...

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Helpful?
1Thank julie195807
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Julie, Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. At Barcelo Punta Cana we work continuously every day to improve our facilities, being your comments very important to increase the hotel value. We apologize for any inconvenience you may have experienced. Please rest assured that we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 7,974 - ₹ 18,954 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
488 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
“Don't bother buying an "oceanfront" room because I had an incredible view of the main pool and beach from the standard suite.”
 of 5 bubbles genor2015, 16 Mar 2017 | Read review
“Fourth floor, family friendly wing”
 of 5 bubbles 719carolync, 16 Mar 2017 | Read review
5 of 5