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Occidental Caribe

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Occidental Caribe
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8,119 Reviews from our TripAdvisor Community

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Showing 4,315: English reviews
arnold cove canada
Reviewed 14 April 2013

Just spent a week at the Barcelo from march 25th to April 1st, I went with my sister in law CarolAnn , this was my second time at this resort and my brother was also there for I'd say his 6th or 7th time. We had a few delays getting there from Newfoundland and we hit on a not so...

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1Thank juan6092
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Juanita and Carolann, Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff. Thank you for naming those who made a difference during your visit,...

Reviewed 14 April 2013

Hubby and I stayed here for our spring break vacation. It was our worst all inclusive vacation ever! We arrived on a Sunday evening around 6pm to be told our room wouldn't be available until another hour or so. The room pictures you see on the website is nothing like that now. The hotel needs a serious renovation!!!! We had...

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Helpful?
Thank Latriece W
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Thank you to share your experience at the Barcelo Punta Cana at Tripadvisor. We are sad to read that we couldn’t fill your expectation about our hotel. We always try to keep our quality service to give you our best. In your case, we believe that your issues could absolutely be fixed in time, as we have a...

Swift Current, Canada
Reviewed 12 April 2013

First off I would like to thank Sandy Pfeil ( director of Barcelo) & her amazing staff for another breath taking 2 weeks!!!! My husband & I always have a fantastic vacation at this resort!!!! Food is great...rooms are great & the staff are like family now!!!! The night entertainment & live shows are beyond our wildest dreams!!!!! 2 weeks...

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Helpful?
Thank 307carolw
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Carol, As a repeat guest your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination our Barceló Punta Cana Hotel. We are proud in creating memories that last a lifetime, give unforgettable experiences to our guests and pleased...

Halifax, Canada
Reviewed 9 April 2013

My husband and I are far from being stuck up or picky!!!! When paying for an upgrade you expect what is outlined by the resort and we did not get what we paid for. *Let's begin with the direct transfer to and from the airport, it did not happen. We stopped to let people from another resort off and we...

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Helpful?
3Thank NicoleRenoufPaul
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Nicole, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

FORT SASKATCHEWAN
Reviewed 9 April 2013

Once again we returned to Barcelo Punta Cana. This will 6 years in a row. This time however we brought a family who's only been on cruises, and two families who we met there in the last two years. Two other families from our hometown also visited a sister resort and came to visit us for the day here. I...

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2Thank BRAD H
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

toronto
Reviewed 8 April 2013

our stay from march 22-april 06 2013, hi everyone,i guess you can tell by the title of this review that we are regulars at this resort ,first i would like to personally thank sandy pfeil(director of the barcelo) and her wonderful staff for making this vacation the best so far, there are not enough words to compliment her staff for...

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Helpful?
Thank morningsidetoronto
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Frank & Frances, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service, especially coming from our valued repeat guests. Let me express my gratitude for writing your impressions in this website and to share them with...

Westerville, Ohio
Reviewed 8 April 2013

Overall it was a nice resort. The food was disappointing. The French restaurant had great food so eat there more than once. The Japanese restaurant was not sushi as advertised which is my favorite food instead it is a hibachi grill which my wife loves. The lunch buffet was very average - not bad but not good. The breakfast was...

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Helpful?
Thank mikeodyssey
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Mike, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. We are happy to read that your recent stay at our resort was overall what you expected and we thank you...

Vancouver, Canada
Reviewed 7 April 2013

This was our first trip to the Dominican so it was all new for us. We have travelled to Mexico several times so we knew what to expect from all inclusive type packages. We were at the Barceló Punta Cana from March 20-27. This was a wonderful vacation for us. We enjoyed Punta Cana and the beautiful Bavaro Beach, the...

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Thank NatP66
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different...

Toronto, Canada
Reviewed 7 April 2013

Stayed at this resort last year and returned again for 2 weeks (Mar 13-27) with my family. Too many good things to say about this place. The buffet and restaurants are excellent. The buffet had many varieties and everything was very delicious. The pools and children's waterpark are awesome - very clean, lots of chairs and umbrellas. The little ones...

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Helpful?
Thank roserosse_13
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had another good time with us and that you will keep a good memory of Punta Cana and our...

Surrey, Canada
Reviewed 6 April 2013

We stayed at the hotel from mar13-mar20,2013. Not what we expected from a Barcelo resort. We have stayed at different all inclusive resorts but this one is not 4 stars 2 stars the most. I was traveling with 2 kids one small baby 6 months. asked for a room close to lobby when checking in and requested when booked the...

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2Thank nav g
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are very so sad to read that we couldn’t fill your expectations regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. We take all guest feedback very seriously; therefore we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,409 - ₹ 22,112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Travelocity, Barcelo and Hotels.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#37 Casino Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#53 Spa Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
431 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near the casino and try to face the ocean.”
 of 5 bubbles ecpapp22, 19 Feb 2017 | Read review
“book early”
 of 5 bubbles vzamprogna, 18 Feb 2017 | Read review
“Ask for an updated room, if you are picky about them”
 of 5 bubbles Peppercornn, 16 Feb 2017 | Read review
“up grade anyway you can. You do not want to be about the restaurants.”
  • The Ocean view from my room
  • Pool view from my room
 of 5 bubbles , 16 Feb 2017 | Read review
“Building 3 upper floors are amazing.”
 of 5 bubbles 297shannonh, 14 Feb 2017 | Read review
5 of 5