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Occidental Caribe

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8,425 Reviews from our TripAdvisor Community

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Showing 4,522: English reviews
Dallas, Georgia
Reviewed 30 January 2014

I booked this hotel on the spur of the moment and did not read any reviews or had expectations. I ended up in a premium suite, even though I booked a regular room. Nice surprise. Check in was not too bad to complain. The suite was clean, the bed was very comfortable. Not everything worked in the suite upon my...

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Helpful?
1Thank Ellie S
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, In Barceló Punta Cana we have a strong commitment to provide quality service beyond our guests expectations. Thank you very much for all your comments regarding to our resort. Your feedback will encourage us to continue providing the high level of service we believe our guests deserve. Barceló and its team are working very hard to improve our...

Ontario
Reviewed 30 January 2014

My husband and I had a great vacation week of Jan 17-24. We loved the hotel, the food was good, never once went hungry. The a-la-cartes were very good, especially the Japanese. The beach was fantastic. Beautiful beach. Always found a chair either at the beach or at the pool. Drinks were very good at each bar we stopped at....

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Helpful?
3Thank HollybellOntario
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, Thank you very much for your compliments about our property. We are pleased of knowing that you always have a wonderful experience with us and you have taken the time to post this review. It make us very proud to read your nice valuation regarding our services and facilities overall. Once more, thank you for your comments. We...

Arcola sask canada
Reviewed 29 January 2014

My wife and I were there on jan. 12/2014 for one week. I guess because we were on a last min holiday we got the run down room every time you had a shower Willie5554the soap despenser would fall off the wall the patio door was wore out my wife couldn't even open it the small rug between beds I...

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Helpful?
1Thank Wjwelding5
barcelopc, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for choosing Barcelo Punta Cana for your holidays. In the name of our entire staff, we want to thank you for taking time to share your review with other travelers. We take all guest feedback very seriously because we want improve with you, and we're constantly changing all aspects of our service and facilities. Thank you...

Toronto, Canada
Reviewed 29 January 2014

We had been to the Barcelo Solemar in Cuba and that was just fine, so we new what to expect. We were very pleasantly surprised how nice this resort turned out to be. It is not new,but it is well maintained and I reminded myself that it is a four star resort. After a little confusion at reception due to...

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Helpful?
2Thank stephen d
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taken into great consideration for their analysis, in order...

United States
Reviewed 28 January 2014

Food was not bad, we found the food in buffet better than the al la carts, room was clean, grounds beautiful, we thought the pools were very clean, beach was amazing.front desk staff was not the greatest,lifeguards are super friendly stop and say hello to them. wifi is a joke, 12.00 usd and you were lucky if it worked 25%...

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Helpful?
7Thank billcat1
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, Thank you very much for choosing Barceló Punta Cana for your vacations, and sharing your experience with the online community. We appreciate your comments about our property, services and facilities. As a very responsible hotel chain we accept your feedback for a continuous improvement. We definitely look forward to host you once again near in the future, Best...

San Francisco, California
Reviewed 28 January 2014

When your bathroom and bedroom at home are better than the ones in your hotel, it is a sign that something is wrong with the hotel you are staying at. Cleaniness was deficient. Bathtub was damaged and I still don't know whether I was using soap or shampoo for my shower since it was not specified. I killed a cockroach...

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Helpful?
1Thank ddesemir
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, First of all, we want to thank you for having chosen Barceló Punta Cana as your holiday destination and for taking time to post your feedback regarding your recent stay with us. We are deeply sorry to read that our hotel premises, facilities and services could not ensure you a memorable and relaxing stay. We are really sorry...

Devils Lake, North Dakota
Reviewed 27 January 2014

Where do I start? We reserved and paid for ocean front, when we arrived they had no ocean front rooms. We were traveling with another family and we were on the other side of the property. We were both given the "best" rooms. The rooms were dirty -we unfolded the couch for one of the kids and I would not...

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Helpful?
2Thank KB-ND
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer our sincerest apologies as we were unable to satisfy you during your stay with us. At the same time you can feel assured that your comments helped us identify or focus on any possible deficiencies...

Overland Park, Kansas
Reviewed 26 January 2014

Room was dilapidated and shows quite a bit of wear and tear; we pointed out several issues to no avail. Temperature in the room was hard to control -always clammy --too cold at night, too hot during the day. Beds are awful --you're sleeping on hard plastic. They do have a great beach, however, there's plastic and trash along it...

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Helpful?
1Thank Jenba04
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, We regret to hear from your review that your expectations were not met on this occasion and wish we could have done more to make your vacation more comfortable. Our main aim is to offer a special treat to our visitors by providing them more focused services and playing our part to ensure that we will go beyond...

Edmonton, Canada
Reviewed 25 January 2014

Let me start by saying that we were wary of this property right from the first reviews we started reading when in the initial stages of planning this trip weeks prior to departure. It seemed very odd that the reviews were so extreme. You either got a fantastic holiday or the holiday from hell. Well we gambled and lost. The...

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Helpful?
9Thank TFD52
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, We regret to hear from your review that your expectations were not met on this occasion and wish we could have done more to make your vacation more comfortable. Our main aim is to offer a special treat to our visitors by providing them more focused services and playing our part to ensure that we will go beyond...

Vancouver, Canada
Reviewed 25 January 2014

It's winter here in BC, Canada and once again it's time for that tropical vacation... this being in Punta Cana, Dominican Republic ((RESORT - Barceló Punta Cana - home away from home )). This will be our 5th time returning to the Barceló Punta Cana resort... The experience has always been refreshing - nothing beats this stretch of beach -...

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Helpful?
3Thank Shaymoyer
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, Thank you very much for your compliments about our property. We are pleased of knowing that you always have a wonderful experience with us and you have taken the time to post this review. It make us very proud to read your nice valuation regarding our services and facilities overall. Once more, thank you for your comments. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 8,298 - ₹ 20,874 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Travelocity, Expedia, Hotwire, BookIt.com, Hotels.com, Orbitz, HotelQuickly, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#41 Casino Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
504 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great veiws”
F3672ETrichardd, 24 Apr 2017 | Read review
“Ocean front is totally worth the extra money.”
945lindaf, 22 Apr 2017 | Read review
“If you want a great view of the ocean, pick a room that facing it. Otherwise ask staff for quiete rooms.”
robjohn2017, 22 Apr 2017 | Read review
“They are doing upgrades so hard to give a tip for this.”
sassyas, 20 Apr 2017 | Read review
“The 7 block was older, but closer to pool. Garden side if you want quiet to sleep better. Pool side if you want a great view.”
896cydneyh, 20 Apr 2017 | Read review
5 of 5