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Occidental Caribe

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8,419 Reviews from our TripAdvisor Community

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Showing 4,518: English reviews
Bradford West Gwillimbury, Canada
Reviewed 1 March 2014

My husband and I took our entire family down to Barcelo Punta Cana for a family vacation, we were so excited to spend a fun filled week in the sun with our three grown kids ages 18-30. When we arrived at the hotel it was about 3pm we were told our rooms were not ready yet, no big deal, it...

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Helpful?
5Thank Joanner61
barcelopc, Director General at Occidental Caribe, responded to this review

Dear Guest, I would like to extend our most sincere apologies for the inconveniences or difficulties you have experienced during your stay. We appreciate all feedback from our customers. We kindly ask you to contact us privately in order to clarify your concerns. Please write to the following address: punta cana.rrpp@barcelo.com We are always at your disposal, Yours sincerely, General...

Ottawa, Canada
Reviewed 28 February 2014

just got back from this resort and had an awesome time.. room was a bit musty smelling but to be expected in any area with high humidity. Room was clean, fridge well stocked. Staff at the resort was very polite and despite how busy they were, found them very helpful and accomodating. Beach was fabulous and there was lots of...

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Helpful?
2Thank Shannon Z
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, In Barceló Punta Cana we have a strong commitment to provide quality service beyond our guests expectations. Thank you very much for all your comments regarding to our resort. Your feedback will encourage us to continue providing the high level of service we believe our guests deserve. Barceló and its team are working very hard to improve our...

Sarnia, Canada
Reviewed 27 February 2014

Our vacation was 1 week Feb 10/17 2014. We have travelled to Punta Cana for over 15 years and have not had an experience like the one provided by Transat and Barcelo Punta Cana. We had 2 prestige class adjoining rooms for 4 adults and 1 child. We had no welcome cocktail, no cold towel upon arrival, no separate check...

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Helpful?
4Thank Lona M
barcelopc, Director General at Occidental Caribe, responded to this review

Dear Guest: Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. The experience that you have shared is far below what we would hope our guests to expect. We genuinely apologize for falling short of your expectations. At Barcelo Punta Cana we have a strong commitment on continuous...

Prince Rupert, Canada
Reviewed 25 February 2014

The property is less than 1% non smoking. As a non smoker there is no place except your own room where you can go without having to smell and breath all that smoke. Even around the pools and on the beach there are clouds of smoke. There is no enforcement of the few non smoking areas. Everything else was great...

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Helpful?
4Thank Me5zsa
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, We thank you for choosing Barceló Punta Cana for your holidays and for sharing your experience with the online community and give us your feedback. I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. For us it is very important the experience our guest have about their...

New York City, New York
Reviewed 24 February 2014

My sister and I went with our families to Barcelo Premium Punta Cana on January 5, 2014. We rented two rooms and we got money stolen within 5 hours of checking in while eating dinner. The management, while professional, pretty much said that we were lying and/or that we made everything up. At the end, We got $400 stolen from...

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Helpful?
8Thank Carlos B
barcelopc, Director General at Occidental Caribe, responded to this review

Dear Guest, I would like to extend our most sincere apologies for the inconveniences or difficulties you have experienced during your stay. We appreciate all feedback from our customers. We kindly ask you to contact us privately in order to clarify your concerns. Please write to the following address: puntacana.rrpp@barcelo.com We are always at your disposal, Yours sincerely, General Manager...

Moscow, Russia
Reviewed 24 February 2014 via mobile

Nice beach and thats it, be ready for the worst food, only good hamburgers and ananas, others suck. Food is overcooked or not cooked. I read the reviews and some say great food, i m in shock. Right now i am staying in this hotel with my wife and daughter, trying to sleep but they r having a beach party,...

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Helpful?
Thank Seruna
barcelopc, Director General at Occidental Caribe, responded to this review

Dear Guest: Greetings from Barcelo Punta Cana and thank you so much for sharing your valuable feedback about your recent stay with us. The experience that you have shared is far below what we would hope our guests to expect. We genuinely apologize for falling short of your expectations. At Barcelo Punta Cana we have a strong commitment on continuous...

Kingston
Reviewed 22 February 2014

This was our 3rd time in the past 3 years at this resort for a ball tournament. (my boyfriend and I). Staff is so accommodating. Rooms are okay - nothing spectacular but comfortable and always had what we needed in terms of drinks in the fridge, towels, soap, etc. - we spent very little time in our room except to...

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Helpful?
4Thank Stacey M
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our Hotel Barceló Punta Cana for your holidays and for the time you took to share your review with the online community. We also appreciate your personal opinion about the hotel, the staff and the food. We take all guest feedback very seriously, and we're constantly improving all aspects with...

alberta
Reviewed 21 February 2014

We just spent 10 days at this resort and we enjoyed every minute of it. We are not picky travellers and know what to expect when you book at a 3.5-4 star resort. The standar room is basic as we expected but we didn't spend much time in the anyway. The food had it ups and downs as far as...

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Helpful?
3Thank maddiegirlAlberta
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taken into great consideration for their analysis, in order...

Waterloo, Canada
Reviewed 20 February 2014

We stayed at this resort from February 11th until the 18th. This resort is not a five store resort. At the very best it Is a 3.5 star. Both lobby bars hand rinse the glasses before passing them along to another guest. We brought this to the attention of the Air Transat rep and the hotel manager. Absolutely nothing was...

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Helpful?
1Thank Maffert
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer our sincerest apologies as we were unable to satisfy you during your stay with us. At the same time you can feel assured that your comments helped us identify or focus on any possible deficiencies...

SpruceGrove
Reviewed 20 February 2014

Beautiful beach and waves to play in. Staff were all pleasant and helpful. Main buffet area was so big and often we had to wave down staff for coffee or water, or we just helped ourselves. The smaller buffet near the beach was much more enjoyable, much quieter. Food was just good, The pizzeria was great as was the food...

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Helpful?
Thank Daleadrian
barcelopc, Director General at Occidental Caribe, responded to this review

Dear guest, Thank you very much for your compliments about our property. We are pleased of knowing that you always have a wonderful experience with us and you have taken the time to post this review. It make us very proud to read your nice valuation regarding our services and facilities overall. Once more, thank you for your comments. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 8,291 - ₹ 20,858 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Expedia, BookIt.com, Booking.com, Hotwire, Barcelo, HotelQuickly, Evoline ltd, TripOnline SA, Cancelon and getaroom.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
503 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is totally worth the extra money.”
945lindaf, 22 Apr 2017 | Read review
“If you want a great view of the ocean, pick a room that facing it. Otherwise ask staff for quiete rooms.”
robjohn2017, 22 Apr 2017 | Read review
“They are doing upgrades so hard to give a tip for this.”
sassyas, 20 Apr 2017 | Read review
“The 7 block was older, but closer to pool. Garden side if you want quiet to sleep better. Pool side if you want a great view.”
896cydneyh, 20 Apr 2017 | Read review
“Building 7 is close to pool and beach. Also great view on the 4th floor”
PamR245, 19 Apr 2017 | Read review
5 of 5