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Occidental Caribe

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8,272 Reviews from our TripAdvisor Community

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Showing 4,417: English reviews
San Diego, California
Reviewed 4 December 2013

I’ve stayed at many AI resorts and chains (Riu, Iberostar, Royal, etc.) throughout the Caribbean and Mexico. I’ve even stayed at a Barcelo Premium class resort before which is why I tried this one. I was sorely disappointed. Check-in at this resort is haphazard at best, a disaster at worst. Over 70% of the guests checking in did not have...

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Helpful?
2Thank Mr_Firestone
barcelopc, Gerente at Occidental Caribe, responded to this review

Dear Guest, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

Thunder Bay, Ontario
Reviewed 2 December 2013

We stayed at the Barcelo Punta Cana in March 0f 2013 with our two kids: 4 and 1 years of age. Overall the resort was fin. Beaches were good white sand, there were lots of activities. The buffet restaurant always had good food and the a la carte restaurants we stayed at were fine as well. The highlight for us...

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Helpful?
1Thank PT_King
barcelopc, Gerente at Occidental Caribe, responded to this review

Dear guest, Thank you for trusting in Barceló Punta Cana to spend your holidays and sharing your feedback with the online community. For us it is very important the experience our guest have about their stay with us. We appreciate your comments about our services and facilities, unfortunately we did not exceed your expectations however we will be more than...

Medicine Hat, Canada
Reviewed 1 December 2013

I have been to this hotel twice. once in 2010 and again in 2013. I have traveled with a group of adults and went back again as a large family group. The hotel is not upscale, and by saying that I mean pretentious. It is nice, clean, friendly and a good value. The beach area is well maintained. As with...

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Helpful?
1Thank frenchym_2000
barcelopc, Gerente at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barceló Punta Cana for your holidays and sharing your comments with the online community. We appreciate your feedback about the experience you had in our property. We feel very glad you have enjoyed your vacation. Our guest opinion is very important for us because will encourage us to continue providing the high level of...

Detroit, Michigan
Reviewed 28 November 2013

Christopher (our personal dance party), Clairassa (my family), and Angelo(great bartendar) made my birthday celebration wonderful. This was an all girls birthday celebration and my girls and I had a wonderful time with the help of those three individuals. If the other staff people could be like these three, I would have scored higher. Our rep from Island Sun Jehison...

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Helpful?
Thank Jacqueline M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Jacqueline, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the online community. We would like to thank you for highlighting out the excellent service of our friendly staff, and especially the named Team members, our food and also for pointing...

Glasgow, United Kingdom
Reviewed 24 November 2013

We have just returned from our 12th trip to this wonderful hotel. Please do not listen to the bad reviews. This hotel and staff are amazing, we return year after year because the staff make our holiday. The themed restaurants are really good especially the Japanese ( our favourite ). The premium club staff Rosa, Angela and Jessica are the...

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Helpful?
2Thank Elaine M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Elaine, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud...

Gulf of Papagayo, Costa Rica
Reviewed 19 November 2013

If I NEVER have to stay at another Barcelo, I will be more than pleased with that! This is my third and last attempt, as each one is lacking effort and quality. Punta Cana being the worst, then Puerto Vallarta, then San Andreas. I feel bad for the staff in Punta Cana as the quality of people that come here...

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Helpful?
1Thank dalecandy
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taking into great consideration for their analysis, in order...

Dublin, Ireland
Reviewed 19 November 2013 via mobile

Stayed in this hotel last year. The setting and beach is beautiful. Staff very nice but I didn't love the hotel. It is huge and divided into a few blocks, try stay in the newest one! We stayed for two weeks so dined in all restaurants in resort. The Japanese was my favorite but overall the food was very average....

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Helpful?
Thank Lmg1001
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

Toronto, Canada
Reviewed 16 November 2013

This was my 4th visit to Punta Cana and 1st time to this hotel. It was my worst experience ever!!! The BAD stuff: LOCALS: -they allow locals into the resort which I have never seen in other resorts. So be prepared to see all kind of crazy local kids yelling/running/splashing around the pools and long line ups of locals while...

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Helpful?
3Thank AssyrianGuy
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are very so sad to read that we couldn’t fill your expectations regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. We take all guest feedback very seriously; therefore we...

Michigan
Reviewed 16 November 2013

Dream vacation. Was scheduled to go diving but 6-7 ft waves changed those plans for 5 full days. The beach is pure sand and the food tasty. Played Bocchi Ball for the first time watched young European women go topless in the blue water. What could be better, although' I did miss scuba diving. The food was endless. I will...

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Helpful?
2Thank Allen A
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Greetings, thanks for choosing Barceló Punta Cana for your holidays. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We are happy to read that you enjoyed your stay with us. We are looking forward to welcome you back at Barcelo Punta Cana in the future....

Dominican Republic
Reviewed 15 November 2013 via mobile

This hotel is amazing, has a good pool, good hospitality, excellent food, good bars, restaurants a la carte restaurant mainly Japanese. very comfortable rooms. the show very good and has a good atmosphere. remember to ask the royal plan for a better experience. this hotel is good and great for the family.

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Helpful?
Thank Folke C
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Folke, Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff. We certainly hope you will decide to visit us again in the future, thus...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 7,974 - ₹ 18,954 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Barcelo and Despegar.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
488 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
“Don't bother buying an "oceanfront" room because I had an incredible view of the main pool and beach from the standard suite.”
 of 5 bubbles genor2015, 16 Mar 2017 | Read review
“Fourth floor, family friendly wing”
 of 5 bubbles 719carolync, 16 Mar 2017 | Read review
“superior rooms might be better”
 of 5 bubbles 910erinf, 15 Mar 2017 | Read review
5 of 5