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Occidental Caribe

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8,163 Reviews from our TripAdvisor Community

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Showing 4,344: English reviews
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Davenport, Iowa
Reviewed 3 days ago NEW

Just returned from a 10 day stay at Occidental Caribe. Check in was a little slow, but we were brought a beverage as we waited in line. Our room was missing the key pad for the security safe and it took a day to get someone to replace it. The rooms are a little small, but adequate. Noise can be...

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Helpful?
1Thank golfherum
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us, it is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday Occidental Caribe was an enjoyable one. We continuously strive to...

Reviewed 3 days ago NEW

Our family of three stayed at the Occidental Caribe from February 12 to February 19th, 2017. We chose this hotel as it checked off most of the things we look for in an all-inclusive property such as being close to the airport, right on the beach, an opportunity to upgrade once on-site, a casino, a cappuccino/coffee bar, pool bar, small...

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Helpful?
5Thank Jewels H
Watertown, Wisconsin
Reviewed 3 days ago NEW

From the time we arrived to the time we left, we didn't have a single issue or problem. Check in took some time, however, while we were wating in line, we were offered drinks. The Beach here is amazing- powder soft sand. It was hard to get towlels- they always seemed to be out- but I had heard this and...

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Helpful?
Thank Kathy9195
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Caribe, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

Reviewed 4 days ago NEWvia mobile

But we totally loved this resort... so much so we plan on returning. Like most people we read the good and bad reviews and chose to give it a go...and glad we did. No major problems. Other than no beer in the room...but I think that depends on what you book. No big deal. We had a favourite bar tender...

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Helpful?
1Thank Kaitlyn H
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics The beers in the room, are in the all inclusive system of our...

Reviewed 4 days ago NEW

When we arrive we were greeted by Jose Cavidsco, who took our bags got my GF and I a couple drinks and even brought us up to our room. He really helped us kick off a great week! Jose was very helpful with helping us with the layout of the resort. The staff is excellent and very friendly. The grounds...

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Helpful?
Thank Joseph W
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Tripadvisor readers. Thank you once again for making us your choice hotel and for your constructive critics, we certainly...

Ottawa, Canada
Reviewed 4 days ago NEW

We arrived around 3pm and it was hot, we were disappointed that we were not greeted with a welcome drink. There was a waitress bringing drinks, but it was very slow so we went and got our own from the bar. Was a long wait to check in and we asked if we would be able to upgrade our rooms....

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Helpful?
Thank Mike03072015
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Caribe, we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have also taken good note of your remarks on the dining experiences and sincerely lament reading that we...

Litchfield, Minnesota
Reviewed 5 days ago NEWvia mobile

From the minute my mother and i walked in, we were greeted with big smiles from everyone! absolutely LOVE this place. amazing staff, yummy drinks & good hospitality! special shoutout to Juan Castro for being so kind and generous and answering any questions we had! we absolutely loved our bartenders, Victor and Heriberto! very kind people! loved the pools and...

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Helpful?
Thank kirstenhaugland
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Occidental Caribe. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience, the entire team works very hard to ensure that we deliver a high standard of service and...

Reviewed 5 days ago NEWvia mobile

The hotel was nice, kept clean and the staff were wonderful. The buffet food was ok, bland at times but that's to be expected. However, the fresh grilled seafood was delicious!! The pools were nice and the beach was gorgeous! There were always lounge chairs and plenty of shade if you need to get out of the midday sun. The...

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Helpful?
Thank avomama23
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Tripadvisor readers. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort...

Calgary, Canada
Reviewed 5 days ago NEWvia mobile

We stayed at Occidental Caribe with our 2 kids from Feb. 10-17. We had a wonderful time. The resort was really nice, well laid out and the pool and beach areas were beautiful. Lots of different restaurants and bars to keep everyone happy. We especially liked the Italian restaurant and got excellent service from Rogesmer. He took such good care...

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Helpful?
Thank 0808jr1130
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel greatest strengths and I promise to...

Reviewed 5 days ago NEWvia mobile

When i arrived not the best experience. The lobby manager Jose Carrasco made the experience so good and got us what we wanted. If you want a nice strong drink go to Omar Alcantara at the bar in the lobby by the stairs that go to club. He works after 6pm.

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Helpful?
Thank Veronica A
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to Occidental Caribe hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,025 - ₹ 21,928 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Booking.com and Hotels.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#37 Casino Hotel in Punta Cana
#52 Top resorts Hotel in Punta Cana
#53 Spa Hotel in Punta Cana
#55 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
443 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for ocean view, ask for a higher floor.”
 of 5 bubbles golfherum, 24 Feb 2017 | Read review
“If you are on the ground level, ensure your patio door locks as there is a lot of traffic on the beach at night.”
 of 5 bubbles E5183HCjulieh, 24 Feb 2017 | Read review
“I would suggest paying extra for the room upgrade. Rooms facing the beach have a very nice balcony view.”
 of 5 bubbles josephwT3337YH, 23 Feb 2017 | Read review
“Ask for an upgrade, hotel is updating so make sure you get a newer room.”
  • Storage Cupboard with Gate
 of 5 bubbles Mike03072015, 23 Feb 2017 | Read review
“Choose rooms ocean front, away from party pool... The higher the better for view”
 of 5 bubbles 830kathyf, 21 Feb 2017 | Read review
5 of 5