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Tortuga Bay Hotel Puntacana Resort & Club

656 reviews
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Traveller (466)
Room & Suite (341)
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Overview
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“la yola”(90 reviews)
“villa manager”(93 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (656)Write a Review
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All reviewsla yolavilla managerbamboo restaurantthrough customsgolf cartsix sensesvip servicela canaecological reservebedroom villapunta espadainternational airportfour seasonsvip loungeprivate beachocean front suitebaggage claim
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311 - 315 of 548 reviews
Reviewed 22 November 2012

Had the most pleasent experience at your wonderful property except for the last 30 minutes. While departing our room we were joined along with the individuals helping us with our luggage by 2 people from the hotel reception staff who swept through the room much...More

14  Thank barry e
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 24 November 2012

Dear Mr / Mrs. Barry E, Ref: Your comments 22/11/2011. We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience...More

Reviewed 20 November 2012

Just returned from a family wedding at Tortuga Bay. Every detail was thought of and planned for. Some credit goes to the bride, groom and their families but the rest goes to the management of this wonderful resort. The property is gorgeous. The staff is...More

6  Thank Frequent-Tripper
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 30 November 2012

Dear Frequent - Tripper, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback from your weeding at Tortuga Bay! I will share your comments with our team, who I am certain will...More

Reviewed 10 November 2012

My wife and I have made 7 visits to TBH over the past several years. On all of these 7 trips, the entire staff has maintained the highest level of service. That is what makes it so easy to come back here! Plus sunny 88...More

11  Thank ddoran
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 12 November 2012

Dear Mr. Mrs. Doran, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As...More

Reviewed 4 November 2012

There are really not enough fantastic words to describe the experience. The VIP airport is amazing - right to the front of the line and private lounge at departure. Your personal representative takes care of everything. 30 minutes after landing, we were enjoying a refreshing...More

8  Thank VacayMyWay
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 5 November 2012

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

Reviewed 7 October 2012

This hotel was a fantastic experience from start to finish. The pick-up at the airport and whisking thru customs and right to the hotel was amazing! It was truly an experience that we have never had anywhere else. We were at the hotel within 25...More

12  Thank twosquares
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 8 October 2012

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 675 - US$ 2,375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 675 - US$ 2,375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (466)
Room & Suite (341)
Pool & Beach (169)
Dining (69)
Amenities (61)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Sarah A
11 February 2018|
Answer
Response from Joe R |
Not on site.
0
Votes
Sarah A
29 January 2018|
AnswerShow all 2 answers
Response from ddoran | Reviewed this property |
my wife and I have a normal breakfast which is included then we eat at restaurants both on site and around the Village area which are normal prices so it does add money: if you want an AI do the iberostar grand or... More
1
Vote
Darren R
16 May 2017|
AnswerShow all 2 answers
Response from parbuster1 | Reviewed this property |
Not that I know of.
0
Votes
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12345615
Room Tips
"Any room is a winner"
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"Only 14 villas, so all suites are great"
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"second floor ocean front rooms are the best"
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"All rooms are right on the beach. Some villas have multiple apartments, but they can easily be combined."
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