We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Tortuga Bay Hotel Puntacana Resort & Club

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 1,062*
US$ 560*
US$ 1,062*
US$ 560*
US$ 1,062*
US$ 560*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Tortuga Bay Hotel Puntacana Resort & Club
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

625 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
See the most recent reviews
Showing 526: English reviews
boston
Reviewed 10 November 2012

My wife and I have made 7 visits to TBH over the past several years. On all of these 7 trips, the entire staff has maintained the highest level of service. That is what makes it so easy to come back here! Plus sunny 88 degree weather helps! Quick additions for anyone considering going to this special hotel: There is...

 Report
Helpful?
11Thank ddoran
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. Mrs. Doran, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet...

Pittsburgh, Pennsylvania
Reviewed 4 November 2012

There are really not enough fantastic words to describe the experience. The VIP airport is amazing - right to the front of the line and private lounge at departure. Your personal representative takes care of everything. 30 minutes after landing, we were enjoying a refreshing beverage by the pool. The seafood is incredibly fresh and we enjoyed every meal we...

 Report
Helpful?
8Thank VacayMyWay
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

New Jersey
Reviewed 7 October 2012

This hotel was a fantastic experience from start to finish. The pick-up at the airport and whisking thru customs and right to the hotel was amazing! It was truly an experience that we have never had anywhere else. We were at the hotel within 25 minutes of the plane landing and it was stress free and pleasant. This is the...

 Report
Helpful?
12Thank twosquares
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Alabama
Reviewed 28 August 2012

We were looking for a quiet place to relax and celebrate our 30th Anniversary. Tortuga Bay exceeded our expectations and provided a perfect place to enjoy paradise. The VIP Airport experience was everything we had read about. How nice, to be escorted through a hot, busy airport during both arrival and departure. THANK YOU. The villa, food and overall hospitality...

 Report
Helpful?
7Thank stormy862
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

London, United Kingdom
Reviewed 25 August 2012

I am truthful to say I was a bit hesitant to visit Tortuga Bay, Punta Cana for low level of service. I guess I have been spoilt over the years by visiting top properties and locations in the world hence I have a very high level of expectations. However my wife twisted my arm so we booked Tortuga Bay for...

 Report
Helpful?
22Thank SkySuite
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

West Sussex
Reviewed 17 August 2012

We have just returned home from our second trip to tortuga. I didn't think the service and property could have been any better than the first time, but I was sooo wrong. The welcome at the foot of the plane was once again perfect. The villa is in a perfect location, on the beach, but close to bamboo, where breakfast...

 Report
Helpful?
6Thank Sussex_Ashington
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Oak Beach, New York
Reviewed 15 August 2012

From the moment you step off the plane you are greeted by a staff employee. They whisk you away(and they were nice enough to take my husbands daughter and family and friend thru), to a private area to get thru airport. note it is a 10 dollar fee per person to enter country. They take you to a VIP exit...

 Report
Helpful?
5Thank THECURCIOS
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

North Carolina
Reviewed 14 August 2012

My family stayed at the Tortuga Bay in Punta Cana in late July of this year. Tortuga Bay is ideal for a quiet couple’s getaway, but not ideal for a family vacation with younger children. First, there are different levels of accommodations at this resort. We stayed at Tortuga Bay, which is comprised of approximately 16 units and separated from...

 Report
Helpful?
22Thank TarHeelTraveler79
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs...

Canton, Connecticut
Reviewed 1 August 2012

This was our first visit to the Dominican Republic. This resort had high ratings with regard to travel. Not Good: Difficult overcoming language barrier - we should have worked harder to learn Spanish before we went. Most guests spoke Spanish so with our limited ability it made it difficult to communicate with staff or guests. (If we went back we...

 Report
Helpful?
6Thank Santucci1
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

July 31st , 2012 Dear Mr. / Mrs. Santucci, First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer...

Buenos Aires, Argentina
Reviewed 23 July 2012

We had a great and relaxed time, service was great all around. The idea was to have a private and relaxed vacation with my wife and 4 kids, not a super market all inclusive one. We had friends at Punta Cana resort so we had the best of both worlds, resident and tourist. Even though the Tortuga Bay is sometimes...

 Report
Helpful?
3Thank Francisco M
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. M. Francisco, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives...

930 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (442)
Viewed
Hotel & Grounds (58)
Viewed
Pool/Beach Area (87)
Viewed
Dining (31)
Viewed
View from Room (38)
Viewed
Room/Suite (79)
Viewed
Bathroom (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (141)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (329)
Viewed
Amenities (61)
Viewed
Beach (45)
Viewed
Junior Suite (52)
Viewed
Pool (23)
Viewed
Dining (18)
Viewed
The Hotel (25)
Viewed
Two Bedroom Suite (105)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (159)
Viewed
View from Room (2)
Viewed
Room/Suite (44)
Viewed
Dining (22)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (14)
Viewed
Hotel & Grounds (30)
Viewed
Bathroom (4)
Viewed
Other (41)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
5.9 km away
Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
#41 of 111 in Punta Cana
4,515 reviews
23.3 km away
Iberostar Grand Hotel Bavaro
43.9 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#3 of 111 in Punta Cana
4,041 reviews
Show Prices
Show Prices
Show Prices
18.4 km away
The Reserve at Paradisus Palma Real
21.8 km away
The Reserve at Paradisus Punta Cana
9.1 km away
Eden Roc at Cap Cana
Eden Roc at Cap Cana
#10 of 111 in Punta Cana
354 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 35,383 - ₹ 1,24,749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotwire, Hotels.com, TravelUp, TripOnline SA, Cancelon, Cheap Tickets, Priceline, Evoline ltd and HotelQuickly so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 On the Beach Hotel in Punta Cana
#1 Spa Hotel in Punta Cana
#1 Luxury Hotel in Punta Cana
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
38 questions
Ask a question
8 months ago
Guilderland, New York
over a year ago

See all questions (38)

Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a second floor room with a hot tub outside on the balcony.”
AndreaC561, 4 May 2017 | Read review
“Choose one of the villas on the beach. It cost a little more but it is worth it.”
parbuster1, 29 Apr 2017 | Read review
“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, 6 Apr 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, 31 Mar 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, 30 Mar 2017 | Read review
5 of 5
Booking.com
US$ 560* /night
View Deal
TravelocityUS$ 560
Orbitz.comUS$ 560
ElvolineUS$ 1,062
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates