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Tortuga Bay Hotel Puntacana Resort & Club

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Traveller (475)
Room & Suite (351)
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“la yola”(91 reviews)
“villa manager”(94 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (670)
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291 - 295 of 560 reviews
Reviewed 4 April 2013

This is a long overdue review. We were there last summer for the second year in a row, and i can not emphasize enough how wonderful this place is for a family vacation. The quiet, beautiful setting, the nicely appointed villas, the fact that your...More

6  Thank barranqtraveler
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 5 April 2013

Dear Mr. / Mrs. Barranq On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay on Tripadvisor It is always a pleasure to receive positive feedback. I...More

Reviewed 31 March 2013

We agree with the chorus of TripAdvisor members, whose reviews sent us here, that this is an utterly lovely, luxurious property, impeccably kept and professionally run in a part of the world not known for its consistent upkeep and service. Even the smallest room available,...More

6  Thank NiceNYer
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 1 April 2013

Dear Mr. / Mrs. Nice, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 26 March 2013

Tortuga Bay was the most disappointing hotel I have been to in a long time. I researched the hotel diligently using trip advisor, travel magazines and a trusted friend's recommendation, big mistake. The hotel is intimate but not in a good way. The pool is...More

24  Thank VerbierV
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 27 March 2013

Dear Mr. / Mrs. Verbier , First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction,...More

Reviewed 25 March 2013

This was not doubt a great resort. I went with the family and it delivered for everyone. On arrival we were met by a VIP agent who walked us to the front of the immigration line, presented our passports, our bags were all collected loaded...More

2  Thank Anothertraveler100
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 March 2013

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As...More

Reviewed 24 March 2013

The beachfront villas are beautifully appointed and situated. There are many activities to choose from. The weather is always warm. This is a great place for an extended family vacation. It is accurately represented on its website.More

3  Thank Christina E
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 March 2013

Dear Mr. / Mrs. Christine. E, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 680 - US$ 2,004 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 680 - US$ 2,004 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (475)
Room & Suite (351)
Pool & Beach (160)
Dining (86)
Amenities (69)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Sarah A
11 February 2018|
Answer
Response from Joe R |
Not on site.
0
Votes
Sarah A
29 January 2018|
AnswerShow all 3 answers
Response from ddoran | Reviewed this property |
my wife and I have a normal breakfast which is included then we eat at restaurants both on site and around the Village area which are normal prices so it does add money: if you want an AI do the iberostar grand or... More
1
Vote
Darren R
16 May 2017|
AnswerShow all 2 answers
Response from parbuster1 | Reviewed this property |
Not that I know of.
0
Votes
Room Tips
"An ocean front room is very worth it, but all the rooms are within a few steps from the water."
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"Ocean front rooms are literally steps from the beach."
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"Take the golf cart and go visit The Westin and Playa Blanca or even play Golf"
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"My only tip is the choose any villa except the two on the very end- for noise reasons."
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