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Tortuga Bay Hotel Puntacana Resort & Club

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Tortuga Bay Hotel Puntacana Resort & Club
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583 Reviews from our TripAdvisor Community

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There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
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Showing 491: English reviews
New York, New York, United States
Reviewed 29 April 2012

It was our first vacation with the baby, went with my parents and shared a 2 bedroom villa right on the beach. It surpassed all our expectations. The service was top notch (all except one time we needed a ride from the golf club and we waited an hour, otherwise we never waited more than 10minutes for the complimentary shuttle),...

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Helpful?
6Thank Kaye H
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Haye, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

New Jersey
Reviewed 26 April 2012

We had our wedding at the Tortuga Bay Club House it was amazing and the service was incredible! Ms.Bianelkys weddig coordinator helped our dream wedding come true thank you sooo much! As far as our stay at the Tortuga Bay we stayed at villa 620 Jr Honeymoon suite which was amazing the beach was our backyard! and the service was...

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Helpful?
Thank Diana C
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Diana, On behalf of the Tortuga bay family. First of all we would like to thank you for taking the time to let us know your comments about your recent stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. I am delighted to...

Reviewed 25 April 2012

Well, there are not too many negative things said on here about TB and I don't necessarily want to repeat the great points about this place, but I will :) It is unlikely you will be disappointed going here. The staff is incredibly friendly, genuine and seemingly very proud to work at such a great place. Our villa manager, Yanidel,...

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Helpful?
1Thank John B
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. John, On behalf of the Tortuga bay family. First of all we would like to thank you for taking the time to let us know your comments about your recent stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. I am...

Reviewed 15 April 2012

We are just concluding a 10 day visit to Tortuga Bay, and we find ourselves looking forward to returning some time soon. For perspective, we are a family of four, with two daughters who are 8 & 9. We stayed in villa #615, which was HUGE, and right on the beach. We are a family who compares everything to Four...

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14Thank Jcwgolf1967
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

New York
Reviewed 12 April 2012

Everything that can be a hassle about traveling in the Caribbean is eliminated when you stay at Tortuga Bay. They meet you at the bottom of the steps of the plane, whisk you through immigration and customs, collect your luggage and load you into an air conditioned car which takes you the 10 minute drive to your villa. Landing to...

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7Thank decarts
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Decarts, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Encinitas, California
Reviewed 9 April 2012

We just got back this morning from a wonderful week at Tortuga Bay and can't wait to return. The service level was simply amazing! Our daughters (15/12) were with us and we all stayed in the ground level two bedroom beachfront villa (Villa 622). Giselle, our Villa Manager, provided a very personal concierge service to our Family and we are...

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4Thank Ketch77
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Reviewed 4 April 2012

Upon our arrival, we were greeted by the staff of Tortuga Bay and driven through the long lines of customs into a fast, private customs line. Our luggage was handled and brought to our room. The villa was superb!!!! Ocean front. Room length balcony. HUGE room. We were given our own golf cart to roam the grounds with for our...

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7Thank Goodfood72
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

New York City, New York
Reviewed 2 April 2012

My stay at Tortuga Bay was truly life changing. I've stayed at fancy places before, but never had the kind of service offered by Tortuga. The moment you get off the plane, a staff member is there to greet you and whisk you through immigration. I can't say enough great things about how unbelievable this airport service is. It put...

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4Thank SSUNYC
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Seung Suh , On behalf of team members of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit...

Toronto, Canada
Reviewed 2 April 2012

i loved it. it's so much fun. The beach was great. the water was crystal clear and if you put your feet under the sand it feels that your relaxing. We got the honeymoon suite. In the honeymoon suite there is a jacuzi on the balcony. There is also 2 wine glasses and white wine. It was great because if...

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3Thank christina v
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Christina, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable...

Boston
Reviewed 30 March 2012

We've been to some beautiful resorts but this one is the complete package. One of the most beautiful properties we've been to, peaceful tropical surroundings, amazinly turquise ocean, steady breeze, the staff is there for one reason-to please, everyone smiles and greets you by name, the rooms rival anything ive ever seen with all amenities, sedans or shuttle vans are...

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5Thank jsaid
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Said, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Babysitting
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 52,757 - ₹ 1,95,031 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
33 questions
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3 months ago
Guilderland, New York
over a year ago
Byrnes Mill, Missouri, United States

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms offer unbelievable views and privacy”
 of 5 bubbles U1948DQchrish, 16 Jan 2017 | Read review
“pay for the ocean front so you can see ocean sunrise at 7.15am”
 of 5 bubbles ddoran, 14 Jan 2017 | Read review
“All villas are great but a front beach villa has a better view. The wester beach side worked great for us.”
 of 5 bubbles M1019GWfranciscog, 29 Nov 2016 | Read review
“No need to choose as they're all equally good.”
 of 5 bubbles petermD1774PJ, 1 Nov 2016 | Read review
“We had a top floor ocean front but from looking around any of the suites are nice”
 of 5 bubbles 670jonathana, 25 Aug 2016 | Read review
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