We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Tortuga Bay Hotel Puntacana Resort & Club

Travellers' Choice award winner
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 1,171*
US$ 644*
US$ 1,171*
US$ 1,171*
US$ 644*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Tortuga Bay Hotel Puntacana Resort & Club
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

626 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
See the most recent reviews
Showing 527: English reviews
New York City, New York
Reviewed 30 March 2017

This was the most surreal experience I have ever had. The resort was just amazingly beautiful it was hard to bealive I was their and in reality. The villa with the beach and beautiful views of the ocean just a few feet away. I have never slept so comfy, with the outdoor winds blowing through the wooden windows. If i...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank andres a
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. andres a, I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. We look forward...

Valley Village
Reviewed 30 March 2017

From start to finish, my stay was terrific. Service was outstanding, the food delicious and the accommodations outstanding. I loved the VIP meet and greet service at the airport, and checking in was done in my room.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 256jeanh
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. 256jeanh, Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my team. A good...

New Hope, Pennsylvania
Reviewed 29 March 2017

We only went for 4 nights during a short Spring Break, with our kids, ages 9 and 16. We usually book oceanfront suites but since they were not available, we booked the ocean view one. This was a short break for us and we really wanted to relax. The booking was done with Amex Fine Hotels and Resorts, and the...

 Report
Helpful?
1Thank YotaP
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr./ Mrs. YotaP, On behalf of our team members & myself , thank you for taking the time to comment on your recent experience at Tortuga Bay! It is always a pleasure to receive your feedback. At the same time, you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist,...

New York
Reviewed 24 March 2017

Ah, what can we add to what has already been so beautifully described, in great detail, by others? First, thank you to all reviewers--we couldn't agree with you more and our stay was based on your reviews. Second, thank you to every single person we encountered, from Villa Managers Margarita, Bianca and Victor to the many drivers, wait and maintenance...

 Report
Helpful?
Thank Betera
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs.Betera , On behalf of our team members & myself , thank you for taking the time to write to trip-advisor and comment on your recent experience at Tortuga Bay ! It is always a pleasure to receive positive feedback. We appreciate that you took the time to write a review to share your vacation experience and...

New Jersey
Reviewed 20 March 2017

My family just returned from a week-long trip to the D.R. We spent our first three nights at Tortuga Bay before meeting up with family friends at Casa de Campo. I didn't know places like Tortuga Bay still existed, where we came to know the members of the staff by name and vice versa. Both the public and private spaces...

 Report
Helpful?
3Thank Grateful*traveler
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Grateful*traveler, First of all, I would like to thank you for your positive review. Besides aiming to offer a beautiful property in a top location, we value mostly service excellence. For this reason, I read your comments regarding your experience with great satisfaction. The Tortuga Bay team and myself hope to have the opportunity to welcome...

Westchester NY
Reviewed 19 March 2017

A+ all around. Top notch service reigns supreme at this gorgeous white, sandy beach resort where sophisticated yellow villas dot the shoreline. A delicious buffet served poolside starts each morning in paradise off on a hearty note. 27 holes of golf, tennis, bicycle riding, blue lagoons and a nature preserve all offer entertainment without having to leave the resort. The...

 Report
Helpful?
1Thank MOBWestchesterNY
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. MOBWestchesterNY, On behalf of all the staff, I would like to thank you for your very nice words! We're all so happy you enjoyed your stay with us and appreciated our service and kindness of the staff! We are all totally committed to offering a relaxing and unforgettable experience to our Clients, and I am so...

Baltimore, Maryland
Reviewed 18 March 2017

Our family of four including two young adults visited for six days through today. First of all, the accommodations are even more comfortable and spacious than they appear in the pictures. The villas are only steps from the beach. Service is absolutely out of this world...leaves the larger Ritzes and Rosewoods in the dust. Of course it is not cheap...

 Report
Helpful?
2Thank jonesfamily96
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. jonesfamily96, Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you and your family enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my...

Fordyce, Arkansas
Reviewed 7 March 2017

Just returned from a 5 night stay at Tortuga Bay. Suffice it to say, we will be back at our first opportunity. The experience begins at the jetway of VERY nearby Punta Cana airport, where we were met by a representative of the resort, who took our passports and travel documents. We were whisked through visa and customs lines and...

 Report
Helpful?
3Thank santhony
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. santhony, On behalf of all the staff, I would like to thank you for your very nice words! We're all so happy you enjoyed your stay with us and appreciated our service and kindness of the staff! We are all totally committed to offering a relaxing and unforgettable experience to our Clients, and I am so...

Lewes, Delaware
Reviewed 6 March 2017

We often find ourselves disappointed with accommodations that have really high TripAdvisor ratings because other reviewers have set our expectations so high. This was NOT the case here. In fact, our experience was far better than we could have ever imagined. From start to finish, our stay was perfect in every way. The villas are gorgeous (far more beautiful than...

 Report
Helpful?
2Thank MaJolie72
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. MaJolie72 I am delighted to read that your expectations were met or exceeded and hope you will return to us when you next visit The Dominican Republic. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. I look forward to...

Reviewed 1 March 2017 via mobile

Our 2nd visit to Tortuga Bay was another great success, 3 couples from England and Ireland for 2 weeks this time . The friendliness of all the staff is the most notable thing about the place. Emmanuel, Antonio and all the staff at the Bamboo restaurant and bar are just exceptional and the quality of the food, delicious!! There are...

 Report
Helpful?
Thank David M
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. David M, Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my team. A good hotel...

930 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (442)
Viewed
Hotel & Grounds (58)
Viewed
Pool/Beach Area (87)
Viewed
Dining (31)
Viewed
View from Room (38)
Viewed
Room/Suite (79)
Viewed
Bathroom (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (141)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (329)
Viewed
Amenities (61)
Viewed
Beach (45)
Viewed
Junior Suite (52)
Viewed
Pool (23)
Viewed
Dining (18)
Viewed
The Hotel (25)
Viewed
Two Bedroom Suite (105)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (159)
Viewed
View from Room (2)
Viewed
Room/Suite (44)
Viewed
Dining (22)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (14)
Viewed
Hotel & Grounds (30)
Viewed
Bathroom (4)
Viewed
Other (41)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
5.9 km away
Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
#42 of 111 in Punta Cana
4,528 reviews
23.3 km away
Iberostar Grand Hotel Bavaro
43.9 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#3 of 111 in Punta Cana
4,056 reviews
Show Prices
Show Prices
Show Prices
18.4 km away
The Reserve at Paradisus Palma Real
21.8 km away
The Reserve at Paradisus Punta Cana
9.1 km away
Eden Roc at Cap Cana
Eden Roc at Cap Cana
#11 of 111 in Punta Cana
354 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 35,038 - ₹ 1,20,952 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, TravelUp, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and Priceline so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Punta Cana
#2 On the Beach Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#2 Spa Hotel in Punta Cana
#5 Family Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
38 questions
Ask a question
8 months ago
Guilderland, New York
over a year ago

See all questions (38)

Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a second floor room with a hot tub outside on the balcony.”
AndreaC561, 4 May 2017 | Read review
“Choose one of the villas on the beach. It cost a little more but it is worth it.”
parbuster1, 29 Apr 2017 | Read review
“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, 6 Apr 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, 31 Mar 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, 30 Mar 2017 | Read review
5 of 5
Travelocity
US$ 644* /night
View Deal
Booking.comUS$ 1,171
Orbitz.comUS$ 644
Hotels.comUS$ 644
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates