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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tortuga Bay Puntacana Resort & Club
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 198 in Punta Cana
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Diving
Golf course
Hiking
Snorkelling
Tennis court
Windsurfing
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Sun umbrellas
Butler service
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Microwave
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Spanish
Hotel links
Location
Full view
862Reviews60Q+A100Room tips
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Most Recent
This was our third trip to Tortuga Bay and it did not disappoint. It was an amazing week of total relaxation, amazing food and the staff went above and beyond seeing to our every want/need. We’ve been to most islands in Caribbean and none of the resorts have come close to Tortuga Bay. We will be going back again!
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: We always stay in the villas by the water. Beautiful view and steps from the beach.
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Helpful
+1
This trip was incredible!! We just got back to the states from our trip and we had the most wonderful time! The service is incredible, and the grounds are impeccable. My husband and i traveled with our best friends and mailgical is an understatement. Thank you Ciara, Jonathan, Manuel, Antonio, Brian, Yusirus, Ari and everyone for taking such great care of us! We will be back! Lots of love from hallie, josh, jamie and joe
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Date of stay: May 2022Trip type: Travelled
Helpful
I stayed there for 5 days, and it was perfect. The hotel has excellent staff, very attentive for everything needed, good selection of restaurants near by and you can use facilities of the complex like the Spa Six Senses and the Hotel Westin. the villas are in front of the beach! Definitely a place to go back
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Date of stay: May 2022
Value
Location
Service
Room Tip: get the villas with view for the beach, I prefer 2nd floor (not ground floor)
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Helpful
+1
The resort is unbelievable and exceeded expectations in every area of our trip. The only thing we would have liked was to stay longer. The accommodations including personal golf cart, personal cell phone to villa managers for 24 hour assistance for literally anything was incredible. The highlight of the “special accommodations” is the arrival and departure services from the airport. It is next level and made the trip for my wife and I. While I frequently travel Internationally for work, my wife does not travel often and can be a little overwhelming for her - having an attendant meet us plane side for individualized assistance was unmatched and created the vacation experience from moment we arrived. All the staff was AMAZING - the Beach Bar Staff was incredible and made the trip! The villa managers were so amazing and helped solve a few problems (self induced LOL) for us including fixing my wife’s cell phone, which broke when it got wet by accident and calling a cab for us when we made poor navigation decisions during one of our outings. While this was a trip for my wife and I - we are already planning our return with our two daughters in the very near future.…
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: All personal villas beach front and amazing!
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Helpful
My husband and I stayed for 5 days/4 nights. We were there right after spring break & Easter vacations, so not all the villas were in use. The staff was incredibly nice, helpful and responsive to any requests. The rooms were very clean. We were assigned and used the golf cart and bicycles to get around the resort. Had dinner at La Yola twice - beautiful setting. The Preserve was a nice walk, and I did jump in the lagoon. It was very windy all week & we were unable to get out on the paddle boards and kayaks. Windsurfing and diving are available on the other side of the resort. Overall, a nice relaxing week.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Helpful
The staff and the service they provide made our experience memorable. Accommodations are excellent and views of the beach and sea are breathtaking. Ate at La Yola and Bamboo and the food was excellent. The creativity and imagination of the chef at Bamboo is outstanding. Played La Cana more than once and even though it is a resort course, it fun and challenging.
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Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
My wife and I stayed for just one night on our way out of the country and wished we had stayed much longer. The staff goes out of their way to be helpful and nice, the grounds and rooms are spotless and the location is perfect. The food was good but could be better. Then again, compared with all the all inclusive in that part of the country, this is likely the best you can do!
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Food is awful… breakfast is extremely poor, no fresh orange juice, no fresh bread, no variety. Staff is friendly and helpful especially at the beach area. Beach is suffering from the seaweed problem across the Caribbean Sea but the hotel is trying to deal with it. The complementary golf carts are a plus because it allows the guests to explore the property. Rooms are dated and are in need of a renewal. There is no water pressure to take a decent shower. Pick up from the airport was great and very quick. Overall your money for value is not there.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
Helpful
Spacious rooms with amazing views to the beach. The place is very quiet and relaxing. The service is outstanding, they all really go above and beyond to make you feel special and pampered. The quality of the food is very good. If you want to distress, this is the place to go. Highly recommended!!!
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Date of stay: April 2022
Rooms
Cleanliness
Service
Helpful
Excellent visit as expected. It was our second time at Tortuga and it didn’t disappoint. Love the place and the surroundings. The rooms are fabulous and so well appointed. The service was excellent, but it was a bit relaxed at lunch time. Times of waiting between dishes were long. I hope to come back again.
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Date of stay: April 2022
Helpful
PRICE RANGE
$625 - $1,170 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Claim Your Listing Frequently Asked Questions about Tortuga Bay Puntacana Resort & Club
Which popular attractions are close to Tortuga Bay Puntacana Resort & Club?
Nearby attractions include Reserva Ecológica Ojos Indígenas (1.1 km), Juanillo Beach (5.1 km), and Marina Cap Cana (2.0 km).
What are some of the property amenities at Tortuga Bay Puntacana Resort & Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Puntacana Resort & Club?
Yes, free parking is available to guests.
What are some restaurants close to Tortuga Bay Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, The Grill, and Bachata Rosa, SBG.
Are there opportunities to exercise at Tortuga Bay Puntacana Resort & Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Tortuga Bay Puntacana Resort & Club have airport transportation?
Yes, Tortuga Bay Puntacana Resort & Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.