Tortuga Bay Puntacana Resort & Club
Tortuga Way, Punta Cana 23000 Dominican Republic
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#2 of 211 hotels in Punta Cana
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican Republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Diving
Golf course
Hiking
Horseback riding
Snorkelling
Tennis court
Windsurfing
Board games / puzzles
Highchairs available
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
BBQ facilities
Concierge
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Whirlpool bathtub
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quiet
Languages Spoken
English, Spanish
Location
988Reviews62Q+A100Room tips
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I can’t say enough about this place. It was a birthday celebration getaway for me, and my husband just happened to pick Tortuga Bay Resort. The moment we landed in Punta Cana, we were treated like royalty. Everyone was so accommodating and welcoming. There couldn’t be a better staff anywhere in the world thank at the Tortuga Bay Resort. From the embajadors to food service waiters, drivers, housekeeping. The whole team was GREAT!!! I would like to give a shout out to everyone, but failed to get everyone’s names. The ones I can remember are Diana! Carlos! Adeco! Johnson! Antonio! The entire Housekeeping staff! They all were awesome!! Thank you for making our stay a special one. We will be returning!!!!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Exceptional experience! This place is paradise!! The service is out of this world and staff are the most accommodating people I have ever had the pleasure of interacting with. They are so friendly, so helpful, very passionate and make sure every one of our needs were met. Every single person made us feel like we were the only people in the resort! The beach is peaceful and beautiful as well as the rooms. I can't say enough good things about this place. I highly recommend! It was excellente!
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
the hotel facilities and the people who attended us exceeded our expectations. I recommend it 100%. I plan to return. A luxury hotel with excellent service and warmth. We went to swim to “Ojos indígenas” a beautiful reserve.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Could not have had a more relaxing week, in a beautiful setting, with the most attentive staff. Our ambassadors Fary, Diana, Carlos A., and Carlos T. were all wonderful. We had a problem with the air conditioning in our bedroom in our villa, and they were concerned and attentive to getting it fixed (thank you also to the maintenance crew who came out at 10pm on Restoration Day to help us). The staff at Bamboo restaurant were also lovely, and brought my daughter endless pancakes for breakfast. It was really a family vacation to remember. I also just want to give a special thank you to Fary. My 11-year-old daughter is neurodivergent, and Fary was especially kind to her. She loves birds and dinosaurs, and Fary gave her a book of local birds with a sweet note written inside on our first night after talking to her. When we left she gave her a small Christmas ornament with her favorite dinosaur etched onto it. It made my daughter’s day, she’ll remember Fary and this trip for a long, long time.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The service is exceptional and genuine from all the staff, they really understand hospitality and excellence. My Ambassadors were Carlos and Diana and I can't brag about them enough. This is definitely a must go to for a luxury getaway for guest wanting to enjoy Punta Cana, I will be back.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: I suggest a 3 day escape for couples
5-7 days for family of 3-5
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Excellent place, my stay at Tortuga Bay Club was a weekend in Paradise. Gourmet meals from breakfast to dinner, service exceptional thru the whole resort, A PGA golf Course, Tennis Club, Polo Club with beautiful horses, SPA, villas casitas with 2 bathrooms and ocean view, big jacuzzi in one of the terraces, bicycles and a golf cart at you door on arrival. This place has nothing to do with the all inclusive mass tourism in this area of DR And very into ecology and preservation. If you are looking for comfort, elegance, gastronomy fun and service, this is the must quality resort with very versatile staff, they serve you and then you see them playing music. Recommended for couples, families or group of friends. “A Jewel in Punta Cana “
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This time I allowed my sister to take full control of our vacation and I am so glad she did. She just asked me to pack my bag and relax… never to expect she was taking me to heaven and the most unforgettable experience. I had never visited Tortuga Bay @Puntacana before and I feel that if everybody in the world could… there would be peace on earth. Living a hectic city life and encountering a culture of the most loving and sweet people ever, made me go on a personal quest of what makes them so special. These are my conclusions: Its their DNA Something has to happen with Dominicans because every single one has a smile, a kind word, a fun story or a joke. They are music, they are passion, they are joy itself! We wanted to talk to every single server and member of the staff. We wanted to test them to see how they resolved and always said YES. I am not going to do a spoiler alert, but you will find they might have multiple talents that do not go unnoticed. It is the food There is this angel on earth dedicated to explore all the fresh flavors in the island. He has so much passion on his craft that after hearing us rave about his food he would continue exploring and growing in every dish. When you question how someone can continue delivering after doing their best.. you just have to get to know Chef Christian. Be prepared to want to try everything and be surprised with flavors you have never tasted before. Has a ceviche with passion fruit ever exploded in your mouth before? Its the Caribbean What is going on with this country? How can you have the best warm ocean, gorgeous sea life, a tropical green vegetation, the softest sand ever where you can walk for hours, the birds, the weather… All this works deeply in your senses and transforms you. They truly care They could be blind to the ecosystem and go the easy way out but they feel responsible for the planet. This might be something that goes unnoticed because you just see everything so clean and pristine… but they know they must give love back to this magical land. If you get to visit their Sustainability center where they farm coral, recicle, take care of the birds and the bees, where they grow the food that ends up in their restaurants just a few minutes away… you are in awe. You want everyone to experience and learn so many new things that are changing the world and giving hope. All the amenities You could be a complete beach bum and be perfectly fine. You might want to stay in your cozy room or in the rooftop jacuzzi at your room OR You could ride your personal bike or golf cart and explore the beautiful landscapes. You can go to Ojos Indigenas and walk the beautiful path to arrive to the amazing cenote and swim with turtles in the cristal clear water; you can learn how to play pickle ball, or tennis, or polo. You can be born again in their Six Senses Spa with an experience designed specially for you. You can have a mixologist teach you how to prepare cocktails with friends or have a chef teach you how to prepare wonderful creations in their garden. Wow… what an experience. I regretted not taking a bigger suitcase because I would have packed every single person I met so they could come back with me… Great thing that I have so much room in in my heart… where they will remain permanently. Kudos to Tortuga Bay. You have a clear vision of making the guest really adore you.…
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What an incredible experience! From the moment you arrive at the airport to the moment you bid farewell, you're treated to a truly luxurious journey. The suites offering breathtaking beach views are absolutely exceptional. The management team and the staff at Bamboo Restaurant, including Chef Christian, Alcedo, Antonio, Johnson, Elihu, Fary, Biachi, and Luis the Bartender, go above and beyond to make you feel exceptionally special. A more perfect experience is hard to imagine. The dining experience at "La Yola" restaurant is second to none, with a fantastic band featuring Giovanni, Jorge, Paredes, Yan Carlo, and Willy, along with the outstanding F&B supervisor Jose Maria Carlo. Their commitment to excellence is truly commendable. The Punta Cana Foundation's dedication to environmental and community initiatives sets a remarkable example for others to follow. And with activities like exploring the Cenotes, engaging in Polo, and enjoying a round of Golf, the luxury and enjoyment are truly unparalleled.…
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Tortuga Bay Puntacana Resort is much more than an excellent touristic Dominican spot. It is an experience with the essence of excellence, quality over time, fellowship, friendship, attention, joy, and professionalism. It offers the opportunity to literally be "spoiled" beyond imagination. It is a moment to let yourself flow in your quality. It offers the opportunity to be part of a VIP tourism quality project in the midst of an ecological awareness full of the essence of harmonic integration that makes feeling, thinking, acting, and speaking merge in an instant that is repeated with benevolence and special customer service throughout the day. It is beach, it is sun, it is exclusivity, it is privacy, it is jungle, it is cenotes, it is horses, it is polo, it is golf, it is native elegance..., it is in a nutshell, feeling like a family receiving VIP attention that surprises you moment by moment … is to walk between Heaven and Earth making you feel that you are the walking… …
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Recently, my family and I stayed at the resort and had a wonderful time. The staff were accommodating and helped take us to and from the airport, the village, and to many natural sites including the Ojos lagoons. Thanks to the kindness of the staff including Winifred who helped us arrange appointments to do many activities, we really got to enjoy all the nature the island had to offer. When we were back from the activities and relaxing at the hotel, the bartender Jojo greeted us warmly and provided great beachside service and drinks. I would highly recommend this hotel if your looking for a place to connect with nature and relax. Thank you tortuga bay staff for an unforgettable experience.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$26 - $1,441 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tortuga Bay Puntacana Resort & Club
Which popular attractions are close to Tortuga Bay Puntacana Resort & Club?
Nearby attractions include Juanillo Beach (5.1 km), Marina Cap Cana (2.0 km), and BlueMall Punta Cana (4.7 km).
What are some of the property amenities at Tortuga Bay Puntacana Resort & Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Puntacana Resort & Club?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Tortuga Bay Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, Playa Blanca Restaurant, and The Grill.
Are there opportunities to exercise at Tortuga Bay Puntacana Resort & Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Tortuga Bay Puntacana Resort & Club have airport transportation?
Yes, Tortuga Bay Puntacana Resort & Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.