This was our third trip to Tortuga Bay and it did not disappoint. It was an amazing week of total relaxation, amazing food and the staff went above and beyond seeing to our every want/need. We’ve been to most islands in Caribbean and none of the resorts have come close to Tortuga Bay. We will be going back again!
This trip was incredible!! We just got back to the states from our trip and we had the most wonderful time! The service is incredible, and the grounds are impeccable. My husband and i traveled with our best friends and mailgical is an understatement. Thank you Ciara, Jonathan, Manuel, Antonio, Brian, Yusirus, Ari and everyone for taking such great care of us! We will be back! Lots of love from hallie, josh, jamie and joe
I stayed there for 5 days, and it was perfect. The hotel has excellent staff, very attentive for everything needed, good selection of restaurants near by and you can use facilities of the complex like the Spa Six Senses and the Hotel Westin. the villas are in front of the beach! Definitely a place to go back
The resort is unbelievable and exceeded expectations in every area of our trip. The only thing we would have liked was to stay longer. The accommodations including personal golf cart, personal cell phone to villa managers for 24 hour assistance for literally anything was incredible. The highlight of the “special accommodations” is the arrival and departure services from the airport. It is next level and made the trip for my wife and I. While I frequently travel Internationally for work, my wife does not travel often and can be a little overwhelming for her - having an attendant meet us plane side for individualized assistance was unmatched and created the vacation experience from moment we arrived. All the staff was AMAZING - the Beach Bar Staff was incredible and made the trip! The villa managers were so amazing and helped solve a few problems (self induced LOL) for us including fixing my wife’s cell phone, which broke when it got wet by accident and calling a cab for us when we made poor navigation decisions during one of our outings. While this was a trip for my wife and I - we are already planning our return with our two daughters in the very near future.…
My husband and I stayed for 5 days/4 nights. We were there right after spring break & Easter vacations, so not all the villas were in use. The staff was incredibly nice, helpful and responsive to any requests. The rooms were very clean. We were assigned and used the golf cart and bicycles to get around the resort. Had dinner at La Yola twice - beautiful setting. The Preserve was a nice walk, and I did jump in the lagoon. It was very windy all week & we were unable to get out on the paddle boards and kayaks. Windsurfing and diving are available on the other side of the resort. Overall, a nice relaxing week.
The staff and the service they provide made our experience memorable. Accommodations are excellent and views of the beach and sea are breathtaking. Ate at La Yola and Bamboo and the food was excellent. The creativity and imagination of the chef at Bamboo is outstanding. Played La Cana more than once and even though it is a resort course, it fun and challenging.
My wife and I stayed for just one night on our way out of the country and wished we had stayed much longer. The staff goes out of their way to be helpful and nice, the grounds and rooms are spotless and the location is perfect. The food was good but could be better. Then again, compared with all the all inclusive in that part of the country, this is likely the best you can do!
Food is awful… breakfast is extremely poor, no fresh orange juice, no fresh bread, no variety. Staff is friendly and helpful especially at the beach area. Beach is suffering from the seaweed problem across the Caribbean Sea but the hotel is trying to deal with it. The complementary golf carts are a plus because it allows the guests to explore the property. Rooms are dated and are in need of a renewal. There is no water pressure to take a decent shower. Pick up from the airport was great and very quick. Overall your money for value is not there.
Spacious rooms with amazing views to the beach. The place is very quiet and relaxing. The service is outstanding, they all really go above and beyond to make you feel special and pampered. The quality of the food is very good. If you want to distress, this is the place to go. Highly recommended!!!
Excellent visit as expected. It was our second time at Tortuga and it didn’t disappoint. Love the place and the surroundings. The rooms are fabulous and so well appointed. The service was excellent, but it was a bit relaxed at lunch time. Times of waiting between dishes were long. I hope to come back again.