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Hotel Riu Palace Punta Cana

19/06/2017 20/06/2017
1 room 2 adults 0 children
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Hotel Riu Palace Punta Cana
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4,888 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,330: English reviews
Reviewed 4 days ago NEWvia mobile

We have stayed in several hotels in the Dominican Republic and this is the worst by far. The lobby is very spacious and clean but you don't have to sleep there. The rooms are very 80's and need updating as a priority. The so called speciality restaurants only have one menu so if you want to eat the same food...

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Helpful?
1Thank richard2210
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our...

Reviewed 5 days ago NEW

I've stayed at several Riu resorts in other countries and have always had an amazing experience. When it came time to plan Keebler's bachelor party, I knew that the Riu would provide us with everything we were looking for. The resort is on a massive Riu Complex and from the outside it really does look like a palace. Upon arrival...

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3Thank mike f
Clearwater, Florida
Reviewed 6 days ago NEW

I booked this as a last-minute trip for my husband and I through VacationExpress.com. Considering the price we paid ($700/person for 6 nights) at an all-inclusive resort including airfare and airport transfers, I couldn't have been happier about the value. The Room: The resort is less than a year old, but some of areas looked a little more worn than...

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2Thank Dana H
Venice, Florida
Reviewed 6 days ago NEW

We had that corner room with a spiral staircase to our private Jacuzzi. We used our private Jacuzzi one day and one day only. We came down came into our room, only to find to 3 inches of water leaking through the ceiling and onto the marble flooring. The floor was so slippery and needless to say my husband took...

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Helpful?
2Thank Joanne M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Firstly, we regret the described inconveniences. Please rest assured that RIU Hotels & Resorts greatly cares about the safety and well-being of our clients. We understand your concerns and we hope that your husband has completely recovered. If you would like to...

Schenectady, New York
Reviewed 6 days ago NEWvia mobile

This was not our first Punta Cana trip so we knew it was going to be beautiful. That being said, we stayed 6 nights at this hotel and with each passing day, the beauty of this property became more and more apparent. Unlike our last trip 13 years ago, the language barrier was minimal. Most of the staff spoke basic...

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1Thank Cindi L
Myrtle Beach, South Carolina
Reviewed 1 week ago

This place is not a 4 star hotel! Even though the lobby looks nice, the whole experience was bad. First of all, the room had moldy smell on the pillows, the mattress, there was visible moldy spots on the curtains and the mattress. Besides the fact that the smell itself is annoying, each night I woke up with a soar...

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1Thank JuliaTenn86
Manchester, United Kingdom
Reviewed 1 week ago

Stayed here last year and the hotel is great, the staff are friendly and very helpful. Would definitley go back! Frances in the dinner hall was our waiter and he had a our drinks and tabel set for us every night when we went down. Very nice man!

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1Thank KLM8687
Reviewed 1 week ago via mobile

This was our 2nd stay at Riu Palace Punta Cana. We were a bit worried to be honest as lately we have read a lot of bad reviews about this hotel, but do not be fooled by them. Reviews saying their room was not done, or the staff was rude, or the food was not good enough are just ridiculous!...

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3Thank ev b
Reviewed 1 week ago via mobile

Loved the hotel. Needed entertainment to be more varied. Food was pretty good-there are 5 speciality restaurants but were not warned that some wd be shut due to private functions. Animation team only talked to crrtain people and only one girl in the whole 2 weeks asked us to join in which I think is poor. Wd have liked some...

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Thank Carol P
Reviewed 1 week ago via mobile

My husband planned a birthday get away for me on my birthday May 7,2017. This place is amazing, the service was top notch. We could not find one thing we did not like, the food, the service, and our excursion to a private island was superb. The staff was the cherry on top. The staff was always on top of...

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Thank reggiessummerlife

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19/06/2017 20/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda | Punta Cana - Dominican Republic, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 11,821 - ₹ 26,097 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#59 Top resorts Hotel in Punta Cana
#60 Spa Hotel in Punta Cana
#62 On the Beach Hotel in Punta Cana
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Questions & Answers

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333 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very pleasant. For $400 more, we could have had a senior suite; they were phenomenal.”
franksm2014, 22 May 2017 | Read review
“Don't do it!”
Mexiganders, 21 May 2017 | Read review
“See if you can get a garden room on the west side that might be preferable to the east side.”
  • Mini bar that gets restocked every other day.
DanaH618, 19 May 2017 | Read review
“Rooms on the south side are quieter”
, 17 May 2017 | Read review
“Ask for a 3rd floor room with a view of the pool. If you don't, you may get "garden" and that is actually the backside of the hotel.”
wendys189, 10 May 2017 | Read review
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Prices are for 1 room, 2 adults
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