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Hotel Riu Palace Punta Cana

26/06/2017 27/06/2017
1 room 2 adults 0 children
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Hotel Riu Palace Punta Cana
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4,895 Reviews from our TripAdvisor Community

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Showing 3,335: English reviews
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Reviewed yesterday NEWvia mobile

To start with, we had a lovely room and yes the rooms are a bit dated but everything worked,was spotlessly clean and had a lovely big corner balcony with a great view which was a godsend as my husband's gout flared up and he didn't leave the room for 4 days. The Thomson rep managed to get him a wheelchair...

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Helpful?
Thank Lorraine T
Kent, United Kingdom
Reviewed 2 days ago NEWvia mobile

My stay at RIU Palace Punta Cana, I wouldn't of changed it for the world. We had the most amazing time, food was amazing (steakhouse was our favourite), definitely try them all though! The staff were sooo friendly! My favourite was a man at the pool bar who also worked at the shows in the evening, his name is Robert!...

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1Thank elliekingmua
CHEBOYGAN
Reviewed 2 days ago NEW

Third visit to this resort, love the location and ambiance. This resort includes access to others, which we still have not visited because we are so happy with staying here. The restaurants are varied and exceptional, and the buffet cannot be beat. The staff is so gracious, and available for any questions or concerns you may have. You will not...

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Thank KIMBERLY M
Reviewed 2 days ago NEWvia mobile

So first, we could not check in until exactly 3pm. So for almost 3 hours we sat in the bar area, walked around ect. But it would​ have been nice to go swimming and unpack. I paid extra for a Superior room overlooking the ocean. Front desk told us that if you can see the pool/ocean from any lateral view...

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Thank Kimberly M
Strongsville, Ohio
Reviewed 3 days ago NEW

This hotel is perfect for couples who enjoy the benefits of an all inclusive vacation. The employees are always happy and make you feel so welcome especially Liroche for breakfast and dinner. He is such a delightful and caring server. In addition, the food is very good especially the seafood varieties. I would recommend this hotel.

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Thank tolwade1
Williamstown, New Jersey
Reviewed 4 days ago NEWvia mobile

This was anything but relaxing! Lets start off with the elevators being broke so we had to drag our suitcases up and down 63 stairs! That was exhausting! I came to relax not my idea of paradise. The beaches were dirty! You couldnt walk barefoot! The air condition was broke in our rooms. Toilets in rooms were filthy! Those that...

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4Thank officerschiavone
Bend, Oregon
Reviewed 4 days ago NEWvia mobile

We spent 7 days Here, And don't believe all the reviews..We have stayed at many Rius and this resort is Just as Beautiful as most others...Sure it needs a little facelift but the Staff makes up for that...From the Front Desk to the Housekeeping Staff..To all the waiters and waitresses..The Guys working on the pool every morning the Entertainment team...They...

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2Thank niner6
New York City, New York
Reviewed 4 days ago NEW

I booked this hotel in a whim, as my original choice was sold out on some of the days we wanted. I read a lot of negative reviews afterwards and was extremely nervous. Even tried to change it but the cost to change it was way to high. All I have to say is that we had a great time!...

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4Thank shn8
Reviewed 4 days ago NEWvia mobile

The room we got was freshly painted, like hours before and the fumes were unbearable! The shower door was rusted. They changed our fridge 3 times. The humidity in the rooms was terrible and the marble floor in the hallways were all slippery due to the humidity as well. The night club is not free! You have to pay for...

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Thank El-Angel D
Reviewed 5 days ago NEWvia mobile

Ceiling leaking brown smelly water in room. Trouble checking in. Sure hope they give us some sort of compensation but by the reviews I'm not counting on it. Would never suggest a honeymoon here due to just these issues alone and I see many similarities on other reviews.

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2Thank Jeff D

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26/06/2017 27/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda | Punta Cana - Dominican Republic, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 11,949 - ₹ 26,287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#59 Top resorts Hotel in Punta Cana
#61 Spa Hotel in Punta Cana
#62 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very pleasant. For $400 more, we could have had a senior suite; they were phenomenal.”
franksm2014, 22 May 2017 | Read review
“Don't do it!”
Mexiganders, 21 May 2017 | Read review
“See if you can get a garden room on the west side that might be preferable to the east side.”
  • Mini bar that gets restocked every other day.
DanaH618, 19 May 2017 | Read review
“Rooms on the south side are quieter”
, 17 May 2017 | Read review
“Ask for a 3rd floor room with a view of the pool. If you don't, you may get "garden" and that is actually the backside of the hotel.”
wendys189, 10 May 2017 | Read review
5 of 5
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