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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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910 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Puntacana Resort & Club
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Showing 786: English reviews
New York City, New York
Reviewed 5 February 2016

First let me tell you that being a SPG member is great and having Westin hotels part of it with such value is even better. Checking in was easy and before we got the keys we checked the room and Shaul at the front desk took us with pleasure. BTW he was my go to guy the whole trip, top...

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Helpful?
3Thank Braha916
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Braha916, To read that this was your best vacation in the last 10 years make us feel that we are doing the right things to bring the best quality in all we do, and we will make sure to keep improving to be better every day. We are glad that you enjoyed so many features of the hotel and...

New York City, New York
Reviewed 3 February 2016

We visited the Westin Punta Cana just last week. Everything was really terrific (except for one thing which I will leave for the end). The staff was very welcoming and super friendly. Anderson at the buffet breakfast was really helpful. Annie and Elizabeth led a fun Zumba class for us (I will add a photo). The pool and beach area...

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Helpful?
3Thank AMG949
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear AMG949, Your comments is very important to us and appreciate all the details that you have mentioned, we are taking special attention to your comments about Anani Restaurant, to make sure offer the best to our guests. Special thanks for the recognition regarding to our co-workers’ excellent services, Annie and Elizabeth will be awarded for their great job in...

Brevard, North Carolina
Reviewed 3 February 2016

Stayed here for two nights recently and resort lived up to expectations. My daughter obtained the rooms through the reward points. We stayed in a beautiful suite overlooking the ocean. Service was all very good. Lovely beach. We especially appreciated the well run shuttle that took us between the resort and the village, other restaurants, Indigenous Eyes park etc. we...

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1Thank Elizabeth Y
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Elizabeth Y, Thank you for your great review, we appreciate that you take the time to do this.. We are so glad to know that your stay with us was what you deserved. We truly y want for your next experience with to be even better, so please let us know when your in the vicinity and come and...

Chicago, Illinois
Reviewed 3 February 2016

The Westin is located about 8 minutes via cab from the PC airport, part of the PuntaCana.com resort area. It features a large pool and sun deck area, private beach and rooms that all have balconies. It's conveniently located to many golf courses and has shuttles between the various areas of PuntaCana.com resorts including a 5 diamond Tortuga hotel, 6...

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Helpful?
Thank AlwaysTravelling2012
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear AlwaysTravelling2012, We can only say thank you very much for such for taking the time to share your experience with us.Your review and comments are not only very important to us, but a breath of fresh air to our team. It is a pleasure to know that you had the time to enjoy our facilities. Be sure that we...

New York City, New York
Reviewed 3 February 2016

The hotel is only about 7 minutes from the resort. everyone is very friendly. top people in restaurants is Carlos the head chef-he goes above and beyond and to help with special dietary needs and then some.. Then there is Carlos the suis chef who's smile and wanting to please in every way.then onto Raphael, jose, francis and others. There...

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Helpful?
Thank rachelle5
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear rachelle5, We are more than glad to have the chance to thank you for taking the time to share this great comment about your last stay with us. Thank you for the recognition regarding to our co-workers’ excellent services; it is through enthusiastic, professional and responsible people like them that we can be able to surpass our visitors’ expectations....

McLean, Virginia
Reviewed 30 January 2016

A group of 35 Lady Golfers and 4 Pro's recently returned from a glorious 7 day adventure at the Puntacana Resort in the Dominican Republic. The Westin staff were kind and caring. The beds divine. The golf courses were challenging and great fun (even in the rain!) The rooms were small and lacking in drawer space but clean and very...

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Helpful?
Thank Jackie N
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Jackie N, We are more than happy to read your review and even more find out that you and your group had a great experience in our property. Thank you for taking the time to share your comments on TripAdvisor and for the special mention to Santiago and his team, we are so proud of them, and we are...

California
Reviewed 28 January 2016 via mobile

I loved every single minute of it. Only regret I have is not staying longer. From the amazing staff, impeccable rooms and the whole hotel. I may suggest a taxi or shuttle from the airport to the hotel and vice versa since it's about 5 minutes from the hotel. $20 US dollars for a 5 minute ride. It would just...

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Helpful?
1Thank Lau1020
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Lau1020, Thank you so much for taking the time to recognize our hotel and share your great experience with us. Is a pleasure to know that you enjoyed each single detail on the property such as the room and our amazing staff. Hope to see you soon in our paradise.!! Regards.

New York City, New York
Reviewed 22 January 2016

We just had a wonderful stay here. The property is just minutes from the airport and centrally located within the Puntacana Resort complex. The rooms are situated in a U shape around the pool, most with balconies and ocean views. The staff are all extremely professional and friendly. In mid-January, it wasn't crowded and we were always able to get...

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1Thank TravelerNYC2013
Reviewed 21 January 2016

I was surprised how bad the food was in the restaurants! The worst of the worst is Brass Grill very expensive and even I can cook better. The Playa Blanca is a good restaurant but it is not on the property. Overall food is very expensive and bad in Dominican Republic, the portions are very small.

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Helpful?
Thank Mikhail B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear MIkhailB, Thank you for taking the time to post your feedback. We are so sorry to read that you did not like the food in our country at all, about Playa Blanca Restaurant they are in the property is just 4 minutes walking by the beach and 2 using the shuttle, actually you can charge your bill to your...

Old Bethpage, New York
Reviewed 17 January 2016 via mobile

Stayed 4 nights and had a wonderful time. Plenty of staff to assist you and to give you advise on what to see within Punta Cana village. Their kids club was great for our 4 and 6 year olds when we wanted to have a quiet dinner. Yordis, Elisabeth, and Annie were wonderful to the kids. The beach was nice...

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Helpful?
1Thank Santchef
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Santchef, Tthank you for taking your time to review our hotel on TripAdvisor, we´re happy you can tell this vacation experience you had with us was exactly what you were looking for to enjoy with your family. The staff´s names mentioned will be send to our HHRR department for their recognition of his hard work. At this point we...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 10,035 - ₹ 26,888 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#36 Spa Hotel in Punta Cana
#37 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
116 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the end rooms directly face the ocean. The rest of the rooms face the pool area.”
vermonter2017, 28 Apr 2017 | Read review
“All rooms face the courtyard and can see the ocean. Many access points to get to the pool and beach.”
DuxTraveler, 26 Apr 2017 | Read review
“4th floor center”
cmm2966, 20 Apr 2017 | Read review
“The upper rooms along the pool have nice views.”
Mlrtyme, 31 Mar 2017 | Read review
“Every room seemed to have an ocean view & the balconies were ample.”
truenj, 23 Mar 2017 | Read review
5 of 5