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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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875 Reviews from our TripAdvisor Community

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Showing 755: English reviews
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Altamonte Springs, Florida
Reviewed yesterday NEWvia mobile

Had an amazing time at the hotel! Very spacios rooms, great balcony overlooking the pool area. Special thanks to Kelvin at the Kite Bar for being so friendly, attentive, and giving us great suggestions! We'll definitely be back!

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Helpful?
Thank MariaHurtado
New York City, New York
Reviewed 2 days ago NEWvia mobile

Loved the Westin Punta Cana.We wanted a quiet vacation to just enjoy the beach and this place was perfect.Our room was very spacious with a huge bathroom.The Hotel is beautiful and new.The beach was the most beautiful beach I have been in any punta cana resort.So quiet and calm.Great service,delicious drinks,Food was ok nothing to die for.Loved the restaurant at...

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Helpful?
Thank NRNYC
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear NRNYC, We would like to thank you for your fantastic review, we're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. We hope to welcome you back near future! Best Regards

Reviewed 2 days ago NEW

We stayed at the Westin for 5 nights and enjoyed ourselves very much! The room was beautiful and spacious with an awesome view of the ocean. The staff is very attentive and friendly but professional. We especially want to compliment Jose Caceres at the pool. We couldn't have asked for better service. We loved the food at the Brassa Grill...

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Helpful?
Thank Stephanie B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Stephanie B, We would like to thank you for posting such a nice comment about your first visit to our resort,Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for singling out our associate; Jose Caceres and his exemplary service, a copy of your...

Reviewed 5 days ago NEW

Guys getaway & we had a great time at this hotel. Close to the airport, beautiful hotel & the best bartender / drinks I've ever had. The rest of the staff was a bit distant, maybe a language barrier, but Francisco Gomez was helpful, friendly & entertaining! We caught him at a small bar by the pool filling in &...

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Helpful?
Thank Truen J
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Truen J, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, we assure you that our associate Francisco Gomez mentioned on this comment will be congratulated him from...

Westwood, Massachusetts
Reviewed 6 days ago NEW

This was my second stay at the Westin Punta Cana. First trip was 2 years ago with my husband and 2 daughters. This time it was just my 16 yo daughter and myself. We chose to go back because we loved it so much the first time. Unfortunately, my review is tainted because I got very sick from eating something...

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Helpful?
1Thank barley03
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear barley03, We would like to thank you for taking the time to post this nice review, your kind comments about our staff are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We were very concerned about your comments because we did not recognize the problem while you were here...

Jamestown, North Carolina
Reviewed 6 days ago NEW

My wife and I stayed for 2 nights in this beautiful spot. If you want a relaxing beach vacation this is the spot. If you want active nightlife and party....look elsewhere. The beach and water is perfect. If you like a nice pool, you've got it. I am a swim in the ocean guy, the water is spectacular. An offshore...

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Helpful?
Thank ronniet94
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear ronniet94, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience. Did you have the chance to visit our Ecological Reserve Indigenous Eyes? That place is amazing, there is...

Quebec City, Canada
Reviewed 1 week ago

First visit to Westin Punta Cana. Well located, best beach, very professionnal service and the restaurants served good beer ( not cheap, but nothing is cheap in RD ). The pool is nice and clean. The music is a bit too loud. Should teach some custumer how to move the furniture without making it scream ( like little school, put...

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Helpful?
Thank reggie44jackson
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear reggie44jackson, We would like to thank you for your feedback about our facilities, we loved your comments and tips for the travelers. Our staff does work hard to keep well maintained and clean the resort for all our guests. We also want to thank you for choosing Westin Puntacana as your Caribbean gateway and we are evaluating your observations...

Reviewed 1 week ago

My wife and I just returned from a beautiful 10 day vacation in Punta Cana. The Westin's grounds were immaculate, the staff extremely friendly and the view of the beach and sea, spectacular. The only drawback is the cost of dining which includes an 18% government tax and 10% service charge. Couple that with a well deserved tip and you...

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Helpful?
1Thank Mimi W
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Mimi W, We would like to thank you for posting such a nice comment about your visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. The law that requires the payment of a 10 percent service charge (tips) and 18...

Reviewed 1 week ago via mobile

I want to thank Francisco (bartender) for the superb and excellent services he provided our group during our stay at the resort !! The drinks were wonderful and he made us feel so comfortable 😃😃 What a beautiful personality !!!

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Helpful?
1Thank Leonette S
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Leonette S, Thank you for taking the time to review of the new beautiful Westin Puntacana Resort & Club and for singling out our associate, Francisco and his exemplary service, a copy of this review will go in his HR file. We are happy that you enjoyed “our paradise” and that you say that you would come back, hopefully...

New York City, New York
Reviewed 1 week ago

This is the second time I have stayed at the West Punta Cana. A big plus is that it is 2 miles from the airport and enjoy the restaurants in Punta Cana Village, La Cava, Mamma Luisa' s and La Casita de Yeya for Dominican food(Try the Yuca balls and the Empanadas). Mamma Luisa' s is the best value. The...

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Helpful?
1Thank rosieschofield
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear rosieschofield, We would like to thank you for posting such a nice comment about your second visit to our resort. We are happy that you had a very well deserved, absolutely wonderful and relaxing time in The Westin Puntacana Resort & Club. We appreciate your constructive comments and we are looking at your suggestions, as we're always working to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 14,267 - ₹ 30,170 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#35 Spa Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
111 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room seemed to have an ocean view & the balconies were ample.”
 of 5 bubbles truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
 of 5 bubbles 411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
 of 5 bubbles fielda2016, 7 Mar 2017 | Read review
“We were upgraded to a suite overlooking pool/beach ..so wonderful”
 of 5 bubbles allybrach, 7 Mar 2017 | Read review
“4th floor has best views, especially middle of hotel”
 of 5 bubbles smitch, 2 Mar 2017 | Read review
5 of 5