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Alsol Luxury Village

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Alsol Luxury Village
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3,128 Reviews from our TripAdvisor Community

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There are newer reviews for Alsol Luxury Village
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Showing 2,101: English reviews
Toronto, Canada
Reviewed 1 week ago via mobile

This is not your typical Caribbean resort. I mean that in the best way possible. With this resort situated on the marina, it felt like we were in a small city in Venice or Spain. I can not understand any negative reviews that I've read on TripAdvisor. First of all, we had full use of the Tiara and Delmar resort...

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Helpful?
1Thank lisalpagett
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear lisalpagett, Taiguey! Thanks for choosing our property as a destination in Punta Cana and thank you for your positive comments. We are more than glad to hear that you enjoyed your stay with us and our staff made your vacation unforgettable. We hope that you come back again. We will be happy to receive you here. Best Regards, Nicauris...

Reviewed 1 week ago

The room itself was very clean and appropriate. The food was good (not exceptional but very good). Management was around on our first day during the pool party, which was a lot of fun but very standard, cliche, typical Bavaro animation. At night they presented a show that was mediocre to say the least. Service in Front Desk and the...

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Helpful?
3Thank Karla N
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Karla N, Taiguey!! Thanks for choosing Alsol Luxury Village as your destination in Punta Cana! We really do appreciate your feedback. It is very important to us that our guests feel confortable and safe in our property. We will work in the details about the service that you have mentioned. We will make sure to work very hard on...

Brampton
Reviewed 1 week ago

I went about two weeks ago with my boyfriend and we had a two bedroom suite. The room was way nicer than I expected and the turn down service was great! If you got to the buffet early then the food was good after it say for a while it wasn't as good which it to be expected. All the...

Review collected in partnership with this hotel
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Helpful?
1Thank rebeccar931230
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear rebeccar931230, Taiguey! Thank you for your review, for choosing our hotel and for let us know your comments. We are happy that you enjoyed your stay and we look forward to have you again as a guest in our hotel. Regards, Nicauris Polanco Chief Concierge

Reviewed 1 week ago

The not-so "all inclusive". We are into day 3 of our 7 day stay at the Alsol Luxury Village, and we are ready to head back to Detroit despite the freezing temperatures. The Good Let me begin with the good. The rooms and the adjoining patio/balcony are spacious and well maintained by their diligent staff who are quite friendly and...

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Helpful?
2Thank Marco D
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Marco D, Taiguey! Thank you very much for your review about your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. We greatly appreciate your comments. However, I would like take advantage of this moment to provide with the following information: - Our hotel...

Buffalo, New York
Reviewed 1 week ago

When we arrived and went to check in, they told me I owed them $4000. I had paid for my trip in November 2016. They argued with me. I had to get access to my bank account and show them my reciept for the wire transfer. They made an excuse about where the payment went and that it did not...

Review collected in partnership with this hotel
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Helpful?
Thank Holly M
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Holly M, Taiguey! Thanks for sharing your comments with us. We do our best to provide a great service from the start to the end of the stay. We do apoly for this misunderstanding you have experienced in our property. Please reach out to me directly at npolanco@alsolluxuryvillage.com if you would be willing to give us a chance to...

Bronx, New York
Reviewed 1 week ago

When I began doing research on destination weddings,I came across a wedding review from Daisy D on Trip Advisor is peaked my interest in the property. Although my family is from the Dominican Republic and I am familiar with Punta Cana resorts, I was in search of a location which is somewhat intimate to allow guests to enjoy a weekend...

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Helpful?
1Thank DAndreina
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear D_Andreina, Taiguey! Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and our staff was part of this experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thanks again for letting us know your feedback and...

West Palm Beach, Florida
Reviewed 1 week ago

Great hotel loved everything about it felt like at home! Room service was awesome food always came before time love he fact that hey had a club on the property different shows every night nice place to just relax

Review collected in partnership with this hotel
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Helpful?
1Thank vreed88
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear vreed88, Taiguey! We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, do not hesitate to contact us. Best Regards, Nicauris Polanco Chief Concierge

Mission, Canada
Reviewed 1 week ago

March 3-11/2017 we stayed at the Alsol Luxury Village. The suite was clean and included everything you could Possibly need. Full kitchen, big bright patio. 24 hour room service was really exceptional. The chicken wings at midnight we're amazing. The staff here are excellent. They are friendly and helpful every where you go. The restaurants all served very good food...

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Helpful?
1Thank Joann W
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Joann, Taiguey! Thanks for choosing Alsol Luxury Village as your destination in Punta Cana. We are glad that yoy have had a nice stay with us and our staff was part of this experience. We take pride in providing an exelente service. Besides our beach, Juanillo which is very popular for its beauty, our guests can also visit the...

Reviewed 1 week ago via mobile

Paid 290.00 for 1 night to attend a sports event nearby. Previously we stayed at Alsol at the beach and had a great experience, so I guessed this one would be very good too. Details: 1. Hotel seems new but built with cheap materials, no signs on how to walk around so we got lost very easy and needed to...

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Helpful?
1Thank Edwin D
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Edwin, Taiguey! We really appreciate you shre your comments with us. Please accept our sincere apologies for the inconvenience you may have experienced in our property and with any misunderstanding you have had in respect to the check out time. Unfortunately, you only stayed for a night in the hotel. We would love that you would stay in our...

Montreal, Canada
Reviewed 1 week ago

Where to begin...what a wonderful trip! Room: Upon check-in, our room was not ready, but the staff were excellent and very kind and suggested we have lunch at the nearby buffet. Although it did take a while to get the room ready, we were blown away by the size of the room! We had two balconies (one facing the main...

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Helpful?
2Thank Meghan S
AlSolResortsCapCana, Gerente at Alsol Luxury Village, responded to this review

Dear Meghan S, Taiguey! Thanks for choosing Alsol Luxury Village as your destination in Punta Cana. We are very happy to read you have had a great vacation in our property. We hope to welcome you back one more time. Best Regards, Nicauris Polanco Chief Concierge

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Alsol Luxury Village is located at only 10 minutes from the Punta Cana International Airport in the biggest and most luxurious marina in the Caribbean, surrounded by the famous white beaches of Punta Cana and Cap Cana. Alsol Luxury Village is an impressive luxury resort complete with 299 suites of all different sizes and decorated with premium materials and designer furniture to give a true Mediterranean feel.Luxury suites may vary in size and style, but all rooms are designed with innovative architecture, high quality finishes and beautiful decor. For the most demanding we even have luxury suites available with a private swimming pool. The Resort has a variety of beautiful panoramic views with several categories of suites of different sizes.Comfort, convenience and elegance – these elements reflect the beautiful lifestyle of the Alsol Luxury Village. Guests can enjoy a superior level of service while enjoying the five thematic restaurants, ars, four pools, a Dominican style Chapel for weddings and Sunday Mass, a state of the art fitness center with Finnish sauna and other exclusive services and activities to satisfy even the most demanding. Guests at AlSol Luxury Village can enjoy the magnificent Punta Espada Golf Club which is considered the top course in the Caribbean and Mexico, as well as other courses such as Corales and La Cana which are also highly rated, boat rentals, a diving school, activities for children and much more. There are also exceptional event, function and wedding spaces, including a waterfront amphitheater and salons that can be decorated to your personal style. ... more   less 

Additional Information about Alsol Luxury Village

Address: Cap Cana, Punta Cana 23302, Dominican Republic (Formerly Marina Sands Luxury All Inclusive Beach Resort)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,281 - ₹ 17,908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alsol Luxury Village 4*
Number of rooms: 299
Reservation Options:
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Hotel Style:
#65 Luxury Hotel in Punta Cana
#73 Top resorts Hotel in Punta Cana
#77 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Alsol Luxury Village staff and other travellers.
676 questions
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Niagara-on-the-Lake, Canada
Lynchburg, Virginia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want peace and quiet Do Not get A Room by the Pool. You will regret it.”
 of 5 bubbles PaulYVR87, 18 Mar 2017 | Read review
“We requested a room on a high floor with a water view and we were given a beautiful, absolutely gigantic one bedroom suite on the fourth floor with a gorgeous view of the grounds, the pool area, the marina and beyond.”
 of 5 bubbles debbiemQ5998ME, 18 Mar 2017 | Read review
“Rooms in building E face the "quiet pool". Nice location and close to everything”
 of 5 bubbles U4810QHmarcod, 14 Mar 2017 | Read review
“Higher Floors toward the water - Better View”
 of 5 bubbles DAndreina, 14 Mar 2017 | Read review
“We had a room in Block 2, with marina view and pool view--amazing!”
 of 5 bubbles 506meghans, 12 Mar 2017 | Read review
5 of 5