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Cap Cana, Juanillo, Punta Cana 23002 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
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Free cancellation until 23/12/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (914)
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Panoramas (97)
Videos (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Eden Roc Cap Cana
Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island with extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. Boasting 65 sumptuous accommodations ranging from lavish boutique villas with their own private pools to elegantly designed Beachfront suites and four recently unveiled charming Ocean Villas that offer complete privacy, Eden Roc at Cap Cana is a unique and secluded property nestled in the exclusive, beachfront community of Cap Cana at the eastern tip of the Dominican Republic.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Golf course
Hiking
Horseback riding
Snorkelling
Aerobics
Bicycle tours
Evening entertainment
Fishing
Tennis court offsite
Walking tours
Water park offsite
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Minibar
Flatscreen TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Spanish, Italian
1070Reviews76Q+A100Room tips
Traveller rating
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Popular mentions
Chris C wrote a review 27 Nov
1 contribution
Teo, Manuel, Julio, Rossy, Hector, Francisco, Teudy, Terry and Adalberto are the best!!! We have been coming for years and every time we are blown away by the beach staff. Will always be my favorite part of the hotel. HECTOR IN THE HOUSE!!!!
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Date of stay: November 2021Trip type: Travelled with family
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Xphila wrote a review Sep 2021
London, United Kingdom12 contributions6 helpful votes
Hotel's Favourite
I had a booked a 2-bed beachfront suite for a 5 day stay with my family over labor day. Overall, the resort was incredible and everything you would expect from a high end resort: a beautiful private beach with lots of shaded seating, great pools, a stunning golf course, spacious, well-furnished suites with a view to kill, a very nice spa, and exceptional food. On that note, I would highly recommend staying at the beachfront suites. The villas offer more privacy but seem very cut off from everything and are far from the beautiful beach. But what made it truly luxurious was the amazing service we received every day at every venue. Service is what separates great hotels from good ones and the folks at Eden Roc were exceptional on that front. For example, the hotel anticipated and provided a lot of thoughtful items for our young children in the room that made things easy for us. Similarly, when one of our kids was not feeling well, the concierge took us to the urgent care center to get checked out, acted as our translator, and picked up medication on the way back. There were many small and large touches like this that will keep me coming back. There were a couple of small negatives: the rooms needed some maintenance, there were very few activities available, and restaurants/bars closed early. But these were truly overshadowed by all the positives. Overall, this is truly one of the best resorts in the Caribbean. It's quite expensive, but the quality of accommodations, location, beach, service, and overall luxury truly justifies the price.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: Beachfront suites are best locaed. Get a ground flr room to walk right out onto the beach or a...
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Response from Alejandro Otero, Marketing at Eden Roc Cap Cana
Responded 15 Sep 2021
What a special occasion this trip was! Its such an honor to every single one of us at Eden Roc Cap Cana to read a review like this and that you chose us to spend this time with. It makes us even happier to hear you enjoyed your room, the service, the restaurants and bars, the location, and most of all the staff. Please come back very very soon to visit again with your extended family in Eden Roc Cap Cana! Warmest regards, Alejandro Otero Sales and Marketing Manager
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JNC14 wrote a review 27 Nov
Westchester County, New York112 contributions76 helpful votes
Eden Roc is a fabulous resort in Cap Cana. They have a beautiful beach, great food and the best beach team, including Teo, Terry, Julio, Hector, Manuel, Rossy, Francisco and Adabeltro! We love coming here!
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Date of stay: November 2021Trip type: Travelled with family
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Federico I wrote a review 27 Nov
1 contribution
We spent a day at Eden Roc and it was great! We stayed at the beach from the morning till the evening and the service was amazing! The chief of the beach, Adalberto, is extremely caring and looks out for all your needs. And Rosie, the waitress that attended us, is so nice. Last, for dinner we stayed at La Palapa restaurant. Our mix of grilled fish and lobster was delicious and the live music and fire show were stunning.
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Date of stay: November 2021Trip type: Travelled with friends
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Paula C wrote a review 26 Nov
1 contribution1 helpful vote
+1
Loved Eden Roc. Always a treat to eat at La Palapa and be greeted and served by Nicolo and Stefano! Our Italian hosts who made us feel at home. Grazie mille! The food at Eden Roc was fabulous. Loved our bike tour and the beautiful beach. Although it’s small, we had lots of great swims in the ocean.
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$588 - US$1,481 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
65
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Frequently Asked Questions about Eden Roc Cap Cana
Which popular attractions are close to Eden Roc Cap Cana?
Nearby attractions include Hoyo Azul (2.9 km), Reserva Ecológica Ojos Indígenas (7.8 km), and Juanillo Beach (3.9 km).
What are some of the property amenities at Eden Roc Cap Cana?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Eden Roc Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eden Roc Cap Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eden Roc Cap Cana?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Eden Roc Cap Cana?
Conveniently located restaurants include La Yola Restaurant, Nakamura, and Api Beach.
Are there opportunities to exercise at Eden Roc Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Eden Roc Cap Cana have airport transportation?
Yes, Eden Roc Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Roc Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Roc Cap Cana offer any business services?
Yes, it conveniently offers a business centre, a banquet room, and conference facilities.