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The Reserve at Paradisus Punta Cana

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1 room 2 adults 0 children
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4,927 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Punta Cana
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Showing 3,421: English reviews
Grand Rapids, Michigan
Reviewed 2 weeks ago

Beautiful compound and fabulous accommodations! We used the family concierge service (5 stars to Sandra V for making us feel like kings and queens). The distance to the beach was a bit long but walkable. Golf carts always available, if you needed. We travelled with another family to celebrate our daughters' Senior Spring Break. We had 7 days of perfect...

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Thank Laura R
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

I am on the flight home from our stay at the Reserve at Paradisus Punta Cana. I read the good and the negative reviews on TripAdvisor before I booked this property. I wish I'd paid more attention to those negative reviews before going. I was swayed by how beautiful the place looked online. And it truly is gorgeous. I brought...

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7Thank SCC112
Reviewed 2 weeks ago via mobile

Stayed in the Royal Reserve, our Butler Francis was outstanding, even arranged a special dinner birthday party for my husband by himself. Food is incredible & staff is efficient. Bartender Starky served excellent beverages. Beautiful beach. We will definitely return & highly recommend!

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Thank Margaret b
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Where to start.... My husband, daughter and I just visited Paradisus in Punta Cana and WOW what a great time! First off we went to check in and already decided ahead of time from reading reviews that we wanted to upgrade to the reserve. We originally wanted Royal Service but our daughter is only 14 and you had to have...

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Thank A TripAdvisor Member
Hanover Township, pa
Reviewed 2 weeks ago via mobile

Just finishing a most amazing week at Paradisus Punta Cana. This resort is by far the nicest and most well serviced in Bavaria. I want to send a special thanks for the amazing service we received from Ramon Ramirez, Jairo Minier, Luis Santanna and Santos Frias on the Reserve beach! The food is fantastic and the décor from rooms to...

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Thank wbckhum
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Wbckhum, We greatly appreciate that you posted your comments on Trip Advisor.First and foremost, please accept our gratitude for having taken the time to air your comments with us. We feel proud and grateful your compliments on the efforts and dedications demonstrated by our staff, especially these you mentioned. Thanks to employees like them we are able to accomplish...

Los Angeles, California
Reviewed 2 weeks ago via mobile

My husband and I recently went to Punta Cana for our honeymoon and we absolutely fell in love. This was our first time staying at an all inclusive resort and we had no idea what to expect. If it wasn't for the friendly staff we would have been so lost on what to do. Since the moment we got to...

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Thank gabrieeela
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Gabrieela, Receive warm greetings from Paradisus Punta Cana, First of all we would like to thank you for sharing your comment with us, to know that we actually exceeded your expectations fills us of joy and happiness since it’s our mission to make of your vacations a memorable experience, we will congratulate our associates you mentioned on this amazing...

Reviewed 2 weeks ago via mobile

The Reserve at Paradisus Punta Cana provided a wonderful experience. An upgrade to Royal Service is highly recommended. Private section on beach, butler service, premium drinks, exclusive restaurants, private pool, and so much more. We felt completely pampered. Hello Miguel, (our butler) we did not have many requests for you but you tended to our every need. Always amazed that...

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Thank Mike-Lisa M
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Mike-Lisa M, I would like to express my gratitude for choosing our Paradisus Punta Cana Resort as well for sharing your impressions about your experience. I am proud to know that we fulfilled your expectations and that you had a fabulous vacation with us. At the Paradisus Punta Cana Resort we have the commitment to provide quality service beyond...

Reviewed 3 weeks ago

I had a phenomenal time with all of the activities. The Dominican Cultural activities were the best with Melvin Concepcion and Pastora Medina were so much fun and they were a great time. Making cigars with Vladimir and Alfredo was super fun. The service of Dalila from the Club and the food made by Silverio was phenomenal. Would recommend to...

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Thank Aaron M
Paradisus P, Gerente at The Reserve at Paradisus Punta Cana, responded to this review

Dear Aaron M, Warmest regards from Punta Cana! Thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. I feel very happy to learn that you enjoyed our paradise on earth and I thank you sincerely for your compliments towards our hotel and staff. I will make sure to share with them your nice...

Reviewed 3 weeks ago

The Reserve presents Caribbean luxury in a relaxed setting and manages to pull off all-inclusive in style. I have already recommended the property to several friends planning trips to the Dominican, and I can't wait to go back as well. I found the TripAdvisor reviews very helpful in preparing for our trip and suggest others read several to gather helpful...

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Thank Courtney B
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Courtney B, First of all thank you for choosing our The Reserve Paradisus Punta Cana to spend your family vacations. Also, we are thankful for the compliments on our staff, beach and resort, . It is our great pleasure to know our guest enjoy our services and amenities. Your opinion is priceless and appreciated, as it helps us to...

Ottawa, Canada
Reviewed 3 weeks ago

Such a beautiful location! The beach on The Reserve side was immaculate and clean with plenty of loungers. The grounds are spotless. We went in late March and it was not crowded and there was always a quiet corner to be had. If you are looking for R&R this is the spot. It is well worth it to choose the...

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Thank T Y
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Trhyn Y, Firstly, I would like to thank you for selecting our property for your vacation and for have shared your recent experience with us on TripAdvisor. It is a real honor for me to read this kind of reviews, since our main priority each day is to bring all of you, our guests, a pamper and caring treatment...

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Paradisus Punta Cana
Paradisus Punta Cana
#20 of 110 in Punta Cana
12,101 reviews
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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Reserve at Paradisus Punta Cana

Address: Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 17,957 - ₹ 60,871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Punta Cana 5*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#4 Top resorts Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#9 Family Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Punta Cana staff and other travellers.
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Anderson, Indiana

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Questions? Get answers from The Reserve at Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second time returning.. I received a MUCH smaller room than last time... bathroom was tight we were bumping into the door! ”
737antoinettem, 24 Apr 2017 | Read review
“It's definitely worth the extra money to get a room with concierge service at the Reserve.”
sueknutson, 17 Apr 2017 | Read review
“Second floor preferred. First is too exposed and third is a high walk up.”
donnygloves, 16 Apr 2017 | Read review
“Don't stay in family concierge rooms especially if facing the back of the hotel (i.e. Facing main reception and entertainment area)”
Roberto79, 15 Apr 2017 | Read review
“Clean the tubs better.”
tonygarlandb, 13 Apr 2017 | Read review
5 of 5