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The Reserve at Paradisus Punta Cana

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Pool
Bar/Lounge
Restaurant
Children Activities (Kid / Family Friendly)
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Airport Transportation
Casino and Gambling
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Tennis Court
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Adult pool
Outdoor pool
NTV
RTR
Channel 1
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
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HOTEL STYLE
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Reviews & more
6,228Reviews
5,048Photos
588Q+A
100Room tips
Traveller rating
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The reserve at paradisus punta carna is truly a jewel in the Dominican, we have had an amazing time, the hotel is lovely, the grounds are stunning and are perfectly kept, our room was lovely, very clean and the bed was so comfortable, there is a good choice of restaurants but you
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+6
The hotel is amazing. Maybe a little too big for what we are used to but amazing. Staff are incredible. So so friendly and helpful. Luis at the H2O bar on the beach is a godsend. I hope the hotel take care of hol. He’s a real star. Santos also. Both r quality lads.
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This is the first time my small family (parents+child) have visited the Dominican Republic, and we were looking for a resort with a great beach, pools, a kid's club, and spacious accommodations. I think a Google search lead me to the Reserve, and timing and price all aligned and
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Response from PARADISUSPuntaCana1, Hotel Management at The Reserve at Paradisus Punta Cana
Responded today
Dear Guest, I would like to start by thanking you for choosing our resort as your vacation destination in the Dominican Republic. It is an honor to hear of the outstanding experience you and your family had while staying at The Reserve Paradisus Punta Cana. Furthermore, it is a pleasure that José went the extra mile and offered you a personalized and high quality service. We will gladly share your comments with him. Whenever you feel the need to relax and enjoy some beautiful familiar moments in a beautiful Caribbean atmosphere, just come visit us again. We will be awaiting your return. Warm Regards, Hotel Management
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My family and I had the most enjoyable relaxing vacation. So many friendly and helpful people on staff. Special Thanks to Johnathan Medina, Edwardo, Wander Roz and Germania Jose all the servers in the restaurants!!
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Response from PARADISUSPuntaCana1, Hotel Management at The Reserve at Paradisus Punta Cana
Responded yesterday
Dear Raymar, We would like to extend to you our most sincere gratitude for your amazing and sincere comments. It is an honor to read your review and realize what a great experience you had at The Reserve Paradisus Punta Cana. Furthermore, we are glad to know our team went the extra mile to offer you an outstanding service and, for that matter, we will gladly share your comments with Jonathan, Edwardo, Wander and Germania. They will be thrilled. Hopefully, we will be welcoming you again real soon. Your family at Paradisus will be awaiting your return. Warm Regards, Hotel Management
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The Reserve at Paradisus Punta Cana was the best all inclusive resort I’ve ever stayed at. The service was impeccable, the food was wonderful (the buffet is not necessarily 5 star, but the individual restaurants on the premise were exquisite) and the resort and grounds themselves
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Review collected in partnership with Meliá Hotels International
Response from PARADISUSPuntaCana1, Hotel Management at The Reserve at Paradisus Punta Cana
Responded today
Dear Guest, Wow! What a great review! We truly love your honest words and thank you sincerely for the time you invested to share them with the whole TripAdvisor community. We strive to offer you a memorable experience and, in this sense, we are delighted to know we were able to offer you precious and relaxing moments. Thanks a lot for your appreciation of our facilities, services and gastronomy. Your words honor us!!! We count ourselves lucky for guests like you and look forward to welcome you back. Your family at The Reserve Paradisus Punta Cana will be awaiting your return. Warm Regards, Hotel Management
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Reserve at Paradisus Punta Cana
The One Bedroom Master Suite at The Reserve at Paradisus Punta Cana
Professional photo exclusively commissioned by TripAdvisorThe Reserve at Paradisus Punta Cana
The One Bedroom Master Suite at The Reserve at Paradisus Punta Cana
Suite # 2378
Previous
We're booked for May 2019 - two families traveling with a 7 year old and 11 year old. Is it worth upgrading to the Family Concierge? What are we missing if we DON'T go that route and just stick with our regular Paradisus Suite?
The concierge service was great for us (one 10 year old boy) as they handled all the restaurant reservations, cabana (getting one reserved can be very useful in busy season), spa bookings and organising activities. Also they provided some nice touches for our son (gifts and bubble bath for eg). This could be great for your 7 year old, but maybe your 11 year old will be a bit more independant!
0 votes
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Should I bring a stroller for our 2 year old toddler?
YES! A stroller can be handy in assisting you getting around
0 votes
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How do I make reservations for restaurants prior to my arrival? Thanks
Download the app. Meliá and can do from that
0 votes
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Is a round of golf included in your stay? Any recommendations on a nice surprise to book for someone's birthday - that isn't included in their stay?
Going to the reserve November 11, I heard some pool are close and renovation in October? its that true and if yes am ok for November? Merci
Also going at the end of November. I emailed the hotel as the reviews have been very bad recently and state that a lot of the facilities (pool, bars and restaurants) are shut. The hotel replied that this is due to current refurbishments that are on going and will be complete by the time we arrive (25 November). I hope this is the case as currently worried if we have picked the right resort due to all the bad reviews.
2 votes
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Previous
"All good!!"
"If traveling with children, Family Concierge is really worth it"
"Air conditioner required repair, never happened while we were there. "
"1st floor room - no elevators; lots of step so if that is an issue stay on 1st floor."
"Rooms near reserve Beach & pool are great , near dining"
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PRICE RANGE
US$ 255 - US$ 1,226 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
170
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