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The Reserve At Paradisus By Melia Punta Cana

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Playa De Bavaro, Punta Cana 23001 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (4981)
Pool & Beach (1051)
Videos (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reserve At Paradisus By Meliá Punta Cana
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Reserve at Paradisus Punta Cana offers extra comfort, privacy, luxury and service. The perfect option for those travelling with the hope to live the perfect holiday. Enjoy being with the family , group time or couples, experience superb fine dining, discover the wonders of the Caribbean, maybe fall in love or simply disconnect from the daily routine. If you are travelling with the family, you will discover a new level of excellence for all ages. Not only is there a wide range of activities so that the kids enjoy every moment, but they will also be delighted and surprised by the personalised details and exclusive attention, and for adults we provide excluse adults ony areas. Discover the perfect holiday at The Reserve at Paradisus Punta Cana. A superior category of resort where gardens, gastronomy, activities, services, the Caribbean Sea and superb personalised service come together to make every stay unique.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Casino and Gambling
Diving
Game room
Golf course
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Patio
Table tennis
Walking tours
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Special Offer:Book now on our website
6620Reviews651Q+A100Room tips
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Popular mentions
manny k wrote a review Sep 2021
2 contributions
Incredible service and incredible staff here at Meliá circle resort. Big thanks to Andreas Mejia. He was one of the waiters at the buffet. We looked forward to seeing him every morning for breakfast and sometimes lunch. He was very hospitable and you could tell he loves his job, people and the company he works for. He made our stay and vacation Amazing thank you to him and all the other wonderful staff.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 5 weeks ago
Dear manny k, We are more than happy to be able to host you on this vacation and also to know that you had a memorable time. We are glad to know that the excellent service provided by our team made a dream stay. It fills us with satisfaction and motivation to continue working with passion for memorable stays for our valued guests like you. It will be our pleasure to share your appreciation with Andreas. Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Kind regards Guest Service Center Management.
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John C wrote a review Jul 2021
3 contributions1 helpful vote
Hotel's Favourite
Don't normally write reviews but felt compelled to share what an amazing experience we had with the assistance from our concierge Pablo! He helped craft the best experience possible for our family! He helped solve a few issues that were personal to us with class, speed, and thoughtfulness. I would recommend The Reserve and Pablo to any couple or family if you can do it! Thank you again.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 27 Jul 2021
Dear M5999CWjohnc, First, we would like to thank you for choosing us as your vacation destination at Punta Cana. To know that you enjoyed your stay to the fullest and the personalized service received as The Reserve guest pleases. We appreciate your compliments regarding Pablo's service. We pride ourselves on providing excellent service to our guests, and we strive to go above and beyond expectations. It will be a pleasure for us to share your words with him. Thank you for your recommendation, and we are looking forward to welcoming you back soon. Kind regards, Guest Service Center Management
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tmontana2018 wrote a review Jul 2021
Carrollton, Texas7 contributions18 helpful votes
We booked this vacation for 12 people and we’re switched to GRAND CANA (CACA) on the last minute. Not only did we still pay the premium for THE RESERVE RESORT, they did not give us back the premium we paid. The Reserve at Palma Real has not been open for 2 years. We saw drained pools and roof that was falling apart. Shame on you Melia for baiting and switching guests who are paying a lot of money to visit your property.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Do not stay at Paradisus in DR Go see Macao beach, best beach around
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1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 3 Aug 2021
Dear Tmontana2018, First of all, we appreciate having selected, once more, one of our properties as the ideal destination for your family vacations. We lament to hear that your reservation´s relocation was not of your liking due to a previous stay at The Grand Reserve at Paradisus Palma Real. As per Covid-19 compliances regulations regarding safety and health, we are not able to re-open our areas to their full capacity, which in this case, affected the location of the Swim-up suite. Kindly note that we intended to provide you with the same type of suite and experience reserved. Our company seeks to create a great experience for our clients and consider there is always room for improvement. We lament to note that our team's effort to personalize your experience and to assist you before your arrival was not to your satisfaction and for which we would like to extend our sincerest apologies. We reiterate our excuses and we sincerely hope that you will give us a new opportunity to receive you and we will offer you the unforgettable vacations that you deserve. Kind regards, Guest Service Center Management
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Jose L wrote a review Jun 2021
3 contributions7 helpful votes
The building is great. The service overall is horrible. The food is just ok. I will not come back. Had enough of a fake 5 stars. Not even the coffee in your room is real. It take hours to get room service. They give you discounted vouchers for wine that only work if they use the smaller ones. The beach is non existent. Full of seaweeds. Go somewhere else. Ver unhappy for a fake and cheap service. There are many other options in Punta Cana and in the Caribbean in general. Asking for a cappuccino in the morning is a challenge. HORRIBLE AND EXPENSIVE. Just avoid it.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Avoid this place
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1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 22 Jun 2021
Dear Joselutis, First of all, we would like to thank you for choosing us as your destination for your vacations in Punta Cana. Surpassing our guests´ expectations is the basis in the design and selection of the different hotel services offered; your satisfaction motivates us to provide you the authentic Paradisus Experience. For this reason, to realize that certain areas have negatively affected your current impression has saddened us, and for which we would like to apologize. Our human team is the most important asset we have; our staff is usually praised for the care and dedication they put into providing all our visitors with a quality service. For this reason, we are concerned about knowing the impression that our staff has taken, rest assured that the relevant departments have been duly informed since this is not the image we would like to project. We assure you that we will continue to train our team, to assist our guests most cordially and professionally possible. Regarding the presence of algae, unfortunately, this natural phenomenon affects all the beaches of the Caribbean and we have put in place a daily cleaning system to minimize its impact. However, we will follow up on your remarks about the beach, and strengthen our daily cleaning procedures, to keep the beach in the best conditions possible for our guests. We kindly inform you that your remarks have been shared with the relevant departments to develop action plans that will help enhance the overall experience of our property. Hopefully, you will notice the changes on a prospective future visit. On behalf of our team, we thank you once again and hope to welcome you very soon. Kind regards, Guest Service Center Management
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CLAUDIA R wrote a review Jun 2021
Regina, Canada3 contributions1 helpful vote
I cant wait to come back, the perfect place for a family vacation. book a family concierge they are fantastic. loved the spa and the children club. they have great sommelier . fantastic staff. only one thing do not use the picture service they are terrible and expensive.
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Date of stay: September 2020
1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 9 Jun 2021
Dear Claudiar777, Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed your family vacations to the fullest, the attentive service received, and the visit to our YHI Spa. We are looking forward to welcoming you back soon to our resort. Kind regards, Guest Service Center Management
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PRICE RANGE
US$253 - US$629 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
190
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Frequently Asked Questions about The Reserve At Paradisus By Meliá Punta Cana
Which popular attractions are close to The Reserve At Paradisus By Meliá Punta Cana?
Nearby attractions include Bavaro Beach (0.8 km), La Perla Dominicana (0.5 km), and Drink Point (0.7 km).
What are some of the property amenities at The Reserve At Paradisus By Meliá Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at The Reserve At Paradisus By Meliá Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Reserve At Paradisus By Meliá Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Reserve At Paradisus By Meliá Punta Cana?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Reserve At Paradisus By Meliá Punta Cana?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Gabi Beach, and Aqua.
Are there opportunities to exercise at The Reserve At Paradisus By Meliá Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Reserve At Paradisus By Meliá Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reserve At Paradisus By Meliá Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Reserve At Paradisus By Meliá Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Does The Reserve At Paradisus By Meliá Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.