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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
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6,341 Reviews from our TripAdvisor Community

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Showing 2,275: English reviews
Port Saint Lucie, Florida
2 reviews
Reviewed 4 days ago NEW via mobile

overall...not a bad place to visit. we stayed a week, which was probably a little too long...I would say 4 days max. The resort definitely caters to those fluent in spanish. They never could get the room right. Asked for 5 days for washcloths and to have the mini frig stocked. Day 1 found a disgusting long black hair on... More 

Helpful?
Thank lilwopd
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest Lilwopd, First of all, please receive warm greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW via mobile

Pros: Nice pools, easy access to the beach, lovely grounds, and a wide variety of restaurants and bars to choose from. Cons: Water must be liquid gold because getting it during breakfast, lunch, or dinner is nearly impossible. Wait staff wander aimlessly while you practically beg for clean silverware and a napkin. Getting coffee in the morning is an exercise... More 

Helpful?
2 Thank Zella O
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Zella O, First of all, please receive greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Been in my room for a full 24 hours with 5 days to go and our toilet has been broken since we woke up this morning. After 3 calls and two trips to the front desk we are still without a working toilet in our room and no resolution or apology. Other than that the food, pool and beach are... More 

Helpful?
1 Thank Jeff B
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Jeff B, First of all, please receive greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper... More 

1 review
Reviewed 1 week ago via mobile

It's an exciting place. The best in this hotel are the adult swimming-pool and the workers. I also enjoyed a lot the show circus. Moreover, Carmen who works in the miniclub is a very nice person who helps you a lot. My room was in 4000 building which had a nice view. The rooms need an update but the housekeeping... More 

Helpful?
Thank Macarena B
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Macarena B, Thank you for taking time to share with us your comments. This information it's very important for me and for the rest of the team. Have a nice day!!! Best regards from Bávaro. Banesa Maria Burque Resident Manager More 

Warsaw, Poland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We have initially booked the Grand Palladium Bavaro but were eventually located in GP Punta Cana (FTI, who booked our stay, offered rooms that aren't actually available in the Bavaro part). I have heard that Bavaro rooms have a slightly higher standard. Nevertheless, we got a nice room, decent size, with a jacuzzi tub in the room. Minibar was refilled... More 

Helpful?
1 Thank Anna S
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Anna S, First of all, we would like to send you kind greetings from the Grand Palladium Punta Cana Hotel and we want to thank you for choosing our resort while you were on your holidays. It is a real pleasure for us to learn that we have achieved our goal, the complete satisfaction of our customers. On behalf... More 

Cheshire, UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

I booked a week stay at the hotel for my family and I to celebrate my 40th Birthday and thought we couldn't go far wrong with a 5* hotel and paying what we did for it. It was booked as part of a package holiday with Thomson/TUI. We read the reviews for a few months prior and we were trying... More 

Helpful?
1 Thank Shellbiie
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Shellbie, First of all, please receive greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper attention... More 

Ottawa, Canada
1 review
Reviewed 2 weeks ago

I went to this resort and was very displeased. Every single morning at breakfast, I would have to find myself a table that was never properly set. Table was dirty and never any cutlery or mugs/glasses. I would have to get it myself or try and ask staff for things, which always seemed like it was a bother to them.... More 

Helpful?
Thank alisonsimon
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear AlisonSimon, First of all, please receive greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper attention... More 

Williams Lake, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We went for a friends wedding and the wedding was absolutely wonderful. It was also a fun Resort for everyone. Pros: - beach was big and beautiful - lots of pools including an adults only pool - food and drinks were ok - nice air conditioning for the humid weather - lots of things to do as the resort is... More 

Helpful?
1 Thank MegD25
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear MegD25, First of all, please receive kind greetings from the Grand Palladium Punta Cana Resort & Spa hotel. The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You can however rest assured that we will be giving these matters the proper... More 

Dominican Republic
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

We came back to this hotel, expecting the same service we had last year. We came back from October 7-9, 2016, as same as last year, to celebrate my birthday with family and friends. Many difficulties happenned specially with room services, no hand towels, no soap, air conditioner was not working, door keys were not allow entering, many times changed,... More 

Helpful?
2 Thank Rose C
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Rose C, Thank you for taking time to share with us your feedback. I will take note about your comments in the room and I will check this with our front desk & housekeeper manager. In every moment, we try to help our guests and the opinion of them it's very importante for us. Please, don't hesitate to contact... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We enjoyed our stay at the Grand Palladium. We have been to several all-inclusive resorts, I wouldn’t say this was our favorite but it was a great deal and the service was wonderful! I will break out what we thought was good and bad. The Good: Some of the staff members really made our trip memorable. Felix, Daniel and William... More 

Helpful?
2 Thank ThorsHammer0789
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear ThorsHammer0789, First of all, we would like to send you kind greetings from the Grand Palladium Punta Cana Hotel and we want to thank you for choosing our resort while you were on your honeymoon. It is a real pleasure for us to learn that we have achieved our goal, the complete satisfaction of our customers. On behalf of... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 14,114 - ₹ 35,456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Punta Cana Resort & Spa 4*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#30 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#42 Spa Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
559 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with 2 single beds are smallest, ask for rooms with double beds.”
 of 5 bubbles G8009IZannas, 23 Nov 2016 | Read review
“Go for rooms in the palace section”
 of 5 bubbles Shellbiie, 22 Nov 2016 | Read review
“Check out the Foam Party!”
 of 5 bubbles ThorsHammer0789, 18 Nov 2016 | Read review
“The loft suites were very unique, we had one facing the pool.”
 of 5 bubbles cincamo, 12 Nov 2016 | Read review
“Master suite with a sea view, great value”
 of 5 bubbles 386ChrisA, 11 Nov 2016 | Read review
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