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Grand Palladium Punta Cana Resort & Spa

PricelineUS$ 504*
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GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 504*
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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,415 Reviews from our TripAdvisor Community

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Showing 2,614: English reviews
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Reviewed yesterday NEWvia mobile

We arrived to the resort and were greeted by the most friendly staff offering their signature drinks while we waited to check in. They offered to safely store our luggage so we could tour the property or thE beach until check-in. Staff could not have been more friendly welcoming or helpful. The pools and Landscape are beautifully maintained. The food...

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Helpful?
1Thank Amber N
Landenberg, Pennsylvania
Reviewed 2 days ago NEWvia mobile

The rooms were clean and roomy. Bathroom shower was a slip and fall hazard, every surface smooth granite and impossible to shower without water everywhere. Pools were beautiful and well maintained. Buffets were okay, Japanese restaurant noisy. The hotel handled our large and boisterous group smoothly and made us feel welcome While we were there, we had unusually heavy rains...

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Helpful?
Thank AJ M
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear AJ M, First of all, we would like to thank you for your preference in having selected our Grand Palladium Punta Cana Resort, Spa & Casino for your vacation, as well as by letting us know about your recent experience. We put our greatest interest and value in all of our guests’ experiences while they stay with us and...

Paw Paw, Michigan
Reviewed 3 days ago NEW

Largest resort worst management. Took 6 visits to the desk to get upgraded our room had broken furniture that they would not fix. Was my daughters honeymoon spent with constant trips to the lobby and no return calls. Make sure you have your travel agents number handy - as a couple whose air conditioner was broke and only got service...

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Helpful?
Thank jmount55
Reviewed 4 days ago NEW

A wonderful experience! Staff was very attentive and courteous. We made many friends, which felt almost like family! Staff always went out of there way to ensure we were taken care of. Wish could've stayed longer but one thing is for sure, we will be back!

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Helpful?
Thank Dorron B
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Dorron B, We truly believe that Honeymoon is a unique date in life, therefore, we take advantage of this opportunity to thank you by the precious time you have taken to share your wonderful experience at our Grand Palladium Punta CanaResort, Spa & Casino. We are also beholden by your praises to our services and facilities. We hope to...

Toronto, Canada
Reviewed 5 days ago NEW

Me and my girlfriend had a great time! The one night she was sick and it ruined a whole day for her and myself. Cindy helped us with the compensation of her being sick and she was absolutely wonderful! It was all made better from this greAt women.

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Helpful?
Thank brodyaitchison
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear BrodyAitchison, First of all, thanks a lot for choosing Grand Palladium Punta Cana as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by Cindy. We take advantage of this marvelous opportunity to invite you once again...

Pocos de Caldas, MG
Reviewed 1 week ago

The service is terrible. You will not receive a good service at any moment: from the Breakfast to the Dinner (with the exception of the Teppanyaki Show, which was really good). The Hotel Staff is awful: most of them are always in bad mood and they think they are making you a favor whenever you ask for a drink, for...

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Helpful?
Thank Flor_E_Leo_Sotocorno
Derby, United Kingdom
Reviewed 1 week ago

Hotel lobby was tired and dull. Room was tired and damp. Sheets were filthy when we arrived and had to be changed. Bathroom old fashioned and shower almost useless as it wasn't fitted properly and flooded the bathroom. The only hot food we managed while we were there was an omelette in the mornings which we stood and watched them...

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Helpful?
3Thank sally m
Reviewed 1 week ago

I went here for a double-wedding. Everything was nice and clean. We got some free drinks right at the desk (non-alcoholic). There were some issues, we had asked for two beds it came with one bed and a pull-put couch, the shower head had to be put at the very top (it was adjustable) or the water would get all...

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Helpful?
Thank Carol-Lee G
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Carol-Lee G, Thank you for selecting Grand Palladium Punta Cana Resorts & Spa and for taking the time to share feedback from your recent stay. Glad to know that the negatives were far less than the positives. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion....

London, United Kingdom
Reviewed 1 week ago

Stayed for few days on all inclusive package in the honeymoon suite. During our stay, phones in the room were not functioning so we could not contact the reception or order room service. wifi was very poorr at the apartment. very first day, in the first restaurant we had lunch we were served by a very rude waitress who had...

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Helpful?
Thank branohaar
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear branohaar, Thank you for taking the time to share with us your recent experience at Grand Palladium Punta Cana. On Behalf of the Management we want to extend our sincere apologies for the different inconveniences experienced. We are sorry to hear that some member of our staff did not deliver a proper service and we want to inform you...

Ottawa, Canada
Reviewed 1 week ago

From arrival to departure the experience was beyond our expectations. The checkin to our room was smooth with very friendly and helpful staff even though their national language is Spanish we clearly understood every word of English. We found the room very spacious, clean and inviting and couldn't ask for better. The food and beverage services at the restaurants and...

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Helpful?
2Thank caribtrent
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Caribtrent, First of all, I would like to extend you our gratitude by having selected our Grand Grand Palladium Punta Cana Resort & Spa as the preferred place to experience an excellent holiday. I also thank you for your sincere feedback about our services. We are out of words to express our gratefulness by the outstanding experience you have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 13,048 - ₹ 68,083 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
708 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade Junior Suites are not maintained”
jmount55, 21 May 2017 | Read review
“Look for rooms close to the pools”
Flor_E_Leo_Sotocorno, 16 May 2017 | Read review
“Stay in the Bavaro”
sallym634, 15 May 2017 | Read review
“I didn't notice any elevators so if you aren't able to walk up stairs well, I suggest a ground floor room.”
carolleeg856, 14 May 2017 | Read review
“With a beach view”
caribtrent, 12 May 2017 | Read review
5 of 5
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US$ 504* /night
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Prices are for 1 room, 2 adults
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