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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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6,240 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
See the most recent reviews
Showing 2,301: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

Lovely experience & friendly staff with different restraunts to choose from. Would definately come here again. Amazing experiece would defo reconmwnd apeaking to benezia who helped us a lot amazing trip would come again

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Helpful?
Thank m1rhaniya
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear M1rhaniya, I would like to extend our gratefulness, firstly for having chosen Grand Palladium Palace Resort, Spa & Casino and by the time you have taken to post your review. Your feedback is highly appreciated and we are glad to learn that your experience with us was “a great one". We are out of words to express our gratitude...

Basildon, United Kingdom
Reviewed 5 days ago NEW

Best hotel i have stayed in. Me and my wife stayed for a week and would defintely stay here again. Highly recommend this hotel. I have stayed in other hoyels but this one defintely tops my lost. Plenty of restuarants to choose from and spa is the best i have ever been.

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Helpful?
1Thank rameezafzal55
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Rameezafzal55, First of all, we would like to thank you for your preference in selecting our Grand Palladium Palace Resort, Spa & Casino, as well as by letting us know about your recent experience. It is truly a pleasure to confirm that you have experienced a fantastic stay with us and we have succeeded by surpassing all your expectations....

Mechanicsville, Maryland
Reviewed 5 days ago NEW

Our room was wonderful. We were welcomed with flowers, robes, and champagne. The staff was very friendly and helpful. Grounds were beautiful and the beach was breath-taking. We would definitely return and maybe check out the travel club.

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Helpful?
Thank missylcox
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Missylcox, We truly believe that Honeymoon is a unique date in life therefore we take advantage of this opportunity to thank you by the precious time you have taken to share your wonderful experience at our Grand Palladium Palace Resort, Spa & Casino . We are also beholden by your praises to our services and facilities. We hope to...

Frederick, Maryland
Reviewed 6 days ago NEW

Resort was beautiful. Staff was courteous & very helpful. My family looks forward to returning. Enjoyed staff picking coco fruit from tree outside our balcony and opening for us to drink fresh from the tree! Lounge had drinks and music, yet was family friendly. So much to see and do here!

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Helpful?
Thank smhoy22
Sachenca N, Guest Relations Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Smhoy22, Thank you very much for sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. It is a great pleasure to know that we have been able to provide a amazing holiday. We take advantage of this marvelous opportunity to invite you once again...

Reviewed 1 week ago NEW

I have come several times and tried several hotels but Palladium is the best. Animation team make the experience very enjoyable, variety of food, beach, rooms, kind and polite people help during your stay. Very happy and thankful we are and looking forward to coming back.

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Helpful?
Thank Daniel L
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Daniel, Thank you very much for sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have...

Reviewed 1 week ago NEW

We stayed here for 1 week, through a Tour Operator - First Choice/Tomson. The location, the beach, all the facilities, the lobbies, the whole bunch of restaurants and the bars are excellent. The room we've been in (villa 91) had good size, but seemed to be unaired and constantly wet. Also the Jacuzzi was not draining properly. Watch out for...

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Helpful?
1Thank Maria M
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Maria, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We are sorry that we have let you down on expectations; the details of your comments make us feel disheartened. Your feedback is of the greatest importance and assistance to us in our effort to...

Reviewed 1 week ago via mobile

Currently here at the resort as I write this. We stayed at a Grand Palladium in Montego Bay and loved it but this location does not come close to the level of service as that one did. We got to our room and there were no towels and also were missing the crib we requested. The shower had minimal water...

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Helpful?
Thank Scott L
ltajes, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Scott L, First of all, we would like to thank you for taking your time to share your experience on Tripadvisor. It is a pleasure to know you appreciated our beautiful beach and the variety and quality of the food we provide. On the other hand, we should apologize for the inconveniences in your room, this is not our...

Reviewed 1 week ago via mobile

This was my second time visiting this resort and had the best time! The entertainment group make it so enjoyable! Will definitely visit again next year to see LOOKEY, INDIANA, PALITO, JULIAN and NELSON. Happy to call them my friends for life ❤🇩🇴

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Helpful?
Thank Monique S
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Monique, On behalf of the entire Team Grand Palladium Palace Resort, Spa & Casino would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff...

Wuppertal, Germany
Reviewed 1 week ago

The complex contains of several hotels, territory is huge so you can't even walk from one side to another. Overall the buildings, rooms, territory and beach are in a very good condition. This was a great experience. But all was ruined by unprofessional staff, that don't speak english and don't know how to provide service in a 5* hotels. Restaurant...

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Helpful?
4Thank Alex Z
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Alex, On behalf of the entire Team of Grand Palladium Palace Resort, Spa & Casino would like to express my gratitude for having decided to express your comments to future visitors. We appreciate you bringing this issue to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We will let...

Reviewed 1 week ago

Tour Operator. First Choice/Thomson. first visited 9 years ago, Returned with high anticipation of another great holiday. Nice apartment first week, overall good service and pleasant staff. Watch out for Palladium Travel Club salesmen (timeshare by another name!) who constantly approached in every area of the hotel throughout the holiday at least several times each and every day. Mid way...

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Helpful?
5Thank NEIL L

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 12,447 - ₹ 83,171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#12 Casino Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
688 questions
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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean FRONT if you want to walk onto your deck and look directly at the beach.”
cortlandteacher, 25 Apr 2017 | Read review
“Junior suite in front of pool good view”
gisellealmeida0918, 25 Apr 2017 | Read review
“the room by the pool was very convenient”
lillivianj, 24 Apr 2017 | Read review
“Amazing access to suites”
m1rhaniya, 21 Apr 2017 | Read review
“Couples suite”
rameezafzal55, 21 Apr 2017 | Read review
5 of 5