We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sirenis Punta Cana Resort Casino & Aquagames

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sirenis Punta Cana Resort Casino & Aquagames
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

8,007 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
See the most recent reviews
Showing 4,426: English reviews
Lower Sackville, Canada
Reviewed 29 April 2015

Oh joy. Only 4 hours wait to be checked in and they wanted us to leave our luggage in the middle of the reception area. Now a days any unattended bag anywhere should be a concern to a traveler. Room was okay but had a musty smell with the maid doing the bare minimum. I go to metal detect and...

 Report
Helpful?
2Thank Sarkany2015
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Sarkany2015! Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our resort....

Chicago, Illinois
Reviewed 29 April 2015

It was our 9th time coming back to Dominican Republic.Every time we stayed in different hotels,but this time was very disappointing.The hotel is more than 40 years old and that how it looked,nothing done,rooms are terrible,furniture,fridge not even working,somebody's hair left in the shower,pillows-no words,bath tub was cloged all the time while you shower.Too bad I can not post pictures...

 Report
Helpful?
Thank daila2015
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear daila2015! Thank you very much for sharing your comments with us. I have to say we take very seriously every comment from our customers since it helps us in improving the services we offer Please don’t hesitate to write me at infodominicana@sirenishotels.com if you would like to discuss further or if you ever decide to come back to our...

Lower West Pubnico, Canada
Reviewed 28 April 2015

Traveled April 10 to April 25.Beautiful resort, grounds well kept. Service at bars and buffets excellent.Kudos to our waitress Yenny, greeted us every morning with a bright smile and a kiss. Beach is very good. Great for walking. Only disappointment maid service. Short sheeted and very minimal done to room.Last day no water left in room. Sort of felt we...

 Report
Helpful?
Thank Jackie D
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Jackie D! Wow, thanks for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off I’m at your disposition for anything you might need. Please don’t hesitate to contact me at...

Denver, Colorado
Reviewed 28 April 2015

I truly believe overall this hotel was a decent place to stay. We stayed here on a girls trip and I feel like this place is meant more for family's. We booked our stay through CheapCarribean.com and we got a middle class experience. We were not allowed top shelf liquors and after about 2 days of drinking the other alcohol...

 Report
Helpful?
Thank Ashley B
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Ashley B! Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you would like to discuss further or if you ever decide to come back to our...

Longmeadow, Massachusetts
Reviewed 28 April 2015

PROS - Really friendly staff. Abel, Customer Relation Manager was great. He took care of all restaurant reservations and housekeeping requests. Location was great, we ended up in building K, which is the closest to the beach, pools and buffet. Food in buffets is typical to any resort food. Property is well maintained and clean. CONS - 1) Rooms definitely...

 Report
Helpful?
Thank Vladimir L
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Vladimir L! First of all I have to thank you for taking the time to write your review, this always helps us to improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues into more details. I would be more than happy to do so. Best regards, Veronika Salikova Public Relations...

Southampton, United Kingdom
Reviewed 28 April 2015

I stayed here back in 2012 with my partner and we were so upset and angry with this hotel we wrote absolutely everything down whilst there and sent the complaint to 'Thomas Cook' who we booked it through. From the moment we arrived it was a utter sham, our suitcases were thrown off the coach after the awful journey to...

 Report
Helpful?
2Thank JadeRedding
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Jade R! First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to...

Toronto, Canada
Reviewed 28 April 2015

My friend and I went there for a week and I must say that the staff, with their chosen nicknames (Tony Montana, Chicken Leg, Brake Dance and Alvin the Chipmunk) had made our trip truly wonderful. They were extremely friendly, positive, engaging, caring and catered to every single one of our needs for the stay. The staff played a tremendous...

 Report
Helpful?
Thank Jasmine U
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Jasmine U! Thank you so much for sharing your opinion about our resort with everyone. I’m glad to see you had a great time with our animation team. I will definitely pass on these comments to our employees as they will be happy to hear they made your stay memorable. Please don’t hesitate to contact me at infodominicana@sirenishotels.com for...

London
Reviewed 28 April 2015

We just returned from Sirenis last week. We had a great time with some minor issues that we didn’t let get to us. Traveled with my husband and our 5 year old daughter. We chose this resort because of the water park. Our travel agent told us the water park was located to the left of the resort. This was...

 Report
Helpful?
8Thank 777lori
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear 777lori! Thank you for taking the time to put in your reviews. I’m happy to hear you have spent a lovely holiday with us. I’m glad to hear you enjoyed the beach, the service and food at the hotel. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate...

Reviewed 28 April 2015 via mobile

I came here for a much needed break from the terrible winter we've had this year and it was more than I expected. The beautiful beach and pool were great. And the kids could not get enough of the water park thats already included. The staff were friendly and very attentive. Can't wait to go back.

 Report
Helpful?
1Thank MsDmg
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi MsDmg, Thanks for taking the time to share your comments with us. I’m happy to hear you encountered everything you needed here at our Resort and that you spent a great holiday with your family. I’m at your disposition for anything you might need. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com. Hope to have you as our guest...

Kitchener, Canada
Reviewed 27 April 2015

This resort has something for everyone. It was about 45 minutes from the airport. They do not like Canadian money. Take American. Check in took about an hour.. They did not tell us on check in, that you have to leave a $50 cash deposit for a Safe key (in addition to being charged for the use of the safe)....

 Report
Helpful?
6Thank NinaSam
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi NinaSam, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you...

9,527 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9431)
Viewed
Hotel & Grounds (1615)
Viewed
Room/Suite (803)
Viewed
Bathroom (239)
Viewed
Dining (523)
Viewed
Pool/Beach Area (2082)
Viewed
View from Room (263)
Viewed
Family/Play Areas (196)
Viewed
Business Centre/Function Rooms (16)
Viewed
4:50
Videos (31)
Viewed
Other (3663)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (96)
Viewed
Pool/Beach Area (13)
Viewed
View from Room (4)
Viewed
Room/Suite (5)
Viewed
Dining (10)
Viewed
Hotel & Grounds (8)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (53)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
43.9 km away
Alsol Del Mar
Alsol Del Mar
#41 of 110 in Punta Cana
870 reviews
19.7 km away
VIK Hotel Cayena Beach
VIK Hotel Cayena Beach
#78 of 110 in Punta Cana
320 reviews
16.9 km away
Grand Bahia Principe Turquesa
Grand Bahia Principe Turquesa
#59 of 110 in Punta Cana
1,914 reviews
Show Prices
Show Prices
Show Prices
21.6 km away
Grand Palladium Bavaro Suites Resort & Spa
21.3 km away
Occidental Punta Cana
Occidental Punta Cana
#19 of 25 in Bavaro
8,732 reviews
19.5 km away
Ocean Blue & Sand
Ocean Blue & Sand
#12 of 25 in Bavaro
12,325 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 11,056 - ₹ 20,883 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,087 questions
Ask a question

See all questions (1087)

Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to be closer to lobby, buffet and water park choose building B-I and L, closer to the pool and beach choose M-T”
 of 5 bubbles krzysiom, 22 Jan 2017 | Read review
“Worst beds ever, I was in tears with how hard they were and how dirty the pillows were.”
 of 5 bubbles PortPerryCanucker, 18 Jan 2017 | Read review
“3rd Floor was where we stayed”
 of 5 bubbles Laura1565, 18 Jan 2017 | Read review
“-If you need to use elevators, you need to go on the ground floor to bring it up”
 of 5 bubbles smyycbksc, 17 Jan 2017 | Read review
“Ask your Concierge about the best room for your needs in advance.”
 of 5 bubbles KristenH347, 16 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay