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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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7,946 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,354: English reviews
Burlington, Canada
Reviewed 19 April 2015

My girlfriend and I spent 11 nights at this resort from March 27 - April 8, 2015. Two months previous, I sent an e-mail to the assistant manager of the hotel, asking not to be on the terrace floor, and to have an ocean front view!!!! (two months before). We arrive at approx. 8:30 p.m. and checked in. Expressly stated...

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Helpful?
6Thank dale961
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi dale961, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Regarding your requests, we always try our best to accommodate them depending on availability. Even if you send them 3 months in advance, if the hotel...

Reviewed 19 April 2015 via mobile

The place was absolutely beautiful. My husband and I was there from 4/12-4/18/15. As far as the cosmetics and beauty it certainly lived up to my expectations. The vendors on the island were frustrating. Here you are on a beach where you want to relax and they want to hassle you for a quick sale. Beware of that! Also they...

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Helpful?
1Thank TffnDRey
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi TffnDRey, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort...

Toronto, Canada
Reviewed 19 April 2015

This is a great resort. The restaurants, the swimming pool, the beach, all great. The food was good. However, I was terribly surprised and disappointed with the attitude of the staff. They just didn't seem to care. Maybe they are over-worked, maybe the resort is heavily populated at all times - but to be in one of the resorts in...

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Helpful?
3Thank nas19syed
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi nas19syed, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I leave you my e-mail assistantmngr.dr@sirenishotels.com if you want to contact me personally. If you decide...

Kitchener, Canada
Reviewed 19 April 2015

We had an amazing stay. April 10-17. Check in went smoothly (thanks Luis). The resort is beautiful, and VERY clean. The food was really good. We had a group of 21, some kids and there was always plenty of options for everyone. Ate at 3 a la carte restaurants, and they were ok but honestly, the buffet and the beach...

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Helpful?
4Thank singhisking2015
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi singhisking2015, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of...

Reviewed 18 April 2015 via mobile

Let's get straight to rhe point ... This is a great place to relax , eat well , swim in clean water and have take secure walks in gardens that manicured .. As for all the "foreigner " remarks and poor food reviews .. Well they just don't reflect the reality .. Believe me I'm picky but if you pay...

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Helpful?
4Thank JimmyG1967
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JimmyG1967, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your stay with us. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in order to ensure you spend another amazing trip. Veronique Garon Assistant Manager

Reviewed 17 April 2015 via mobile

Our wedding at sirenis started out as a nightmare, we arrived with 48 family and friends, and we're greeted at the counter. The man who seemed to be in charge sat my wife and I down at a seating area and simply told us they were over booked...( We had asked for the " honey moon " suite and were...

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Helpful?
5Thank Karl1414
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Karl1414, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to give me more details about your experience during your stay at assistantmngr.dr@sirenishotels.com or if you decide...

Philly, pa
Reviewed 16 April 2015

My husband and I stayed here from Aril 1-4th. The reviews are right the grounds are beautifully kept. I was worried about our room but it was very nice no mold like many people said we were in I 201. It had a pool and beach view from the large balcony. the room was clean the beds are Horrible as...

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Helpful?
2Thank stumpalump
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi stumpalump, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. As per your feedback, it will definitely help for future improvements of our resort as we are constantly working on improving our services and amenities....

Reviewed 16 April 2015 via mobile

This hotel is set in the stunning punta Cana area, there is only 6 hotels in the area so be aware you will require a 25 minute taxi to the nearest town ( there is nothing at all in the area out side the resort), the hotel has entertainment on every night which is good for all ages. There is...

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Helpful?
4Thank Mickey87123
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Mickey87123, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in...

Waterloo, Canada
Reviewed 16 April 2015

Hello all, I travelled to Sirenis Tropical April 8th - 15th 2015 with a wedding party. This was my first time at an all inclusive resort and the DR. ARRIVAL Arrived an hour before check in. The front desk was slightly unorganized because they had overbooked the resort...? The soon to be married couple we were with, were already scheduled...

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Helpful?
1Thank Cfcutti
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Cfcutti, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation so I personally welcome...

Boston, Massachusetts
Reviewed 16 April 2015

We have stayed at many other family-type resorts, including Club Med Punta Cana and several Beaches. Compared to those resorts, Sirenis is definitely a step or two down. It is clear that Sirenis doesn't have the same number of employees to maintain the resort, nor do they give the same attention to detail, however his hotel is very good value...

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Helpful?
2Thank Suemac11
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Suemac11, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your feedback, I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I leave you my e-mail assistantmngr.dr@sirenishotels.com if...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: ₹ 9,775 - ₹ 19,890 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,033 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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