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Sirenis Punta Cana Resort Casino & Aquagames

9,006 reviews
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Traveller (10797)
Pool & Beach (2294)
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Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“tropical suites”(119 reviews)
“jade restaurant”(66 reviews)
“aqua park”(78 reviews)
Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,006)Write a Review
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All reviewstropical suitesjade restaurantaqua parktwo swim up barsa la carte restaurantsanimation teamjames bondbbq on the beachpool bardominican republicsaona islandlobster dinnerbuffet restaurantthemed restaurantsfantastic holidaysteaktwo double beds
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1,381 - 1,385 of 4,889 reviews
Reviewed 28 February 2016

We are Sirenis members and love coming to Sirenis in Punta Cana. This was our 3rd visit. The beach is beautiful, and clean. Oscar Cohen was our personal concierge and did a wonderful job meeting our needs and making our week enjoyable. The entertainment team...More

Thank John B
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 March 2016

Hello John B, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to Oscar and Antonio, they always like to see their hard...More

Reviewed 28 February 2016

Note: we are not staying at this hotel, but are next door and trying to get a day pass to the hotel and water park. I appreciate the security measures to protect the all inclusive, but we we obviously just trying to get information and...More

Thank Rick D
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 March 2016

Dear Rick D, We thank you very much for your review of what you have experienced with our staff, that is not the way we are and every client for us is very important, We will make sure all your comments are taken into consideration...More

Reviewed 28 February 2016

We traveled to Punta Cana on January 16,2016. My wife and I also read some good and bad reviews about Sirenas Punta Cana Resort, Casino and Aquagames. Our transportation was set up through Yolieris Nicolas, Sirena's Reservations department, to and from the Airport. We found...More

3  Thank Wendy Z
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 March 2016

Hello Wendy Z, I’m very glad to see you enjoyed your stay with us and thank you so much for sharing your great comments. I will definitely pass on your reviews to all staff mentioned, they always like to see their hard work pays off....More

Reviewed 28 February 2016

I will recommend this resort,because there are nice people around. It was our second stay in this resort. The manager Abel did free upgrade of our room as for returning customers. We appreciate it ! Water park- too much fun!! Kids loved it !!! Polaco...More

Thank NICKFROMCHICAGO
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 March 2016

Hi NICKFROMCHOICAGO, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. I will definitely pass on your comments to Polaco, Giovanni as I’m sure they will be so happy to...More

Reviewed 28 February 2016 via mobile

I've visited this resort with my family. It will take you 45 min from airport in comfortable van. The front desk girl was very nice and cheched us in withing a few minutes. Our room was clean with some passion flowers decorations. During our stay,we...More

2  Thank Denis J
Response from Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 March 2016

Hi Denis D, Thank you so much for your great comment, we are very happy to hear that you liked here and that you felt happy with my service and the hotel in general. please contact me at assistantmngr.dr@sirenishotels.com and lets make you to have...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
US$ 185 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
#67 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 185 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
#67 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (10797)
Pool & Beach (2294)
Room & Suite (1250)
Dining (630)
Hotel & Grounds (6170)
Bathroom (302)
Family and Play Areas (224)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
LaurenNluke
13 January 2018|
AnswerShow all 5 answers
Response from Amelia V | Reviewed this property |
When we were at the end of oct- beginning of nov and half the resort was under renovations. Our room and our friends’ room was not renovated. So, I think you have chances to get an old room.
1
Vote
Dawn F
10 January 2018|
Answer
Response from luvtravol | Reviewed this property |
Hello, we were there for Chirstmas 2017. The Tropical side of the resort is almost fully renovated. and then they will be starting the cocotal side. I would think that they should be done by next Christmas. We had a great... More
0
Votes
Room Tips
"Rooms do not fit families or 5 you need two...or better yet a different resort"
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"stay away from the beach side. Book the tropical side of the resort."
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"Check your room first then move in !_!"
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"pay the upgrade for the family suite worth the $25."
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